- •English for masters
- •Unit 1 mechanical engineering text 1 Machine-tools
- •1 Complete the table:
- •2 Answer the question:
- •3 Say, what statement is true to the text.
- •Text 2 Main Operations of Heat Treatment
- •1 Define the main idea of the text:
- •2 Say, what statement is true to the text.
- •Text 3 Forging Process and Equipment
- •1 Fill in the scheme with information from the text in English.
- •2 Say, what statement is true to the text.
- •3 Complete the sentence according to the text.
- •Text 4 Modern Computer Technologies
- •1 Define, what statement is true to the text.
- •Text 5 Safety Engineering
- •1 Find the information about:
- •2 What statement is true to the text?
- •Unit 2 materials text 1 Materials Science and Technology
- •1 Complete the table:
- •2 Complete the statement according to the text:
- •3 Answer the question:
- •Text 2 Engineering Materials
- •1 Complete the table using the information from the text:
- •2 Define, which of the statements is true to the text.
- •3 Define the main idea of the text:
- •Text 3 Composite Materials
- •1 Complete the statement according to the text.
- •2 Define, what statement is true to the text.
- •3 Answer the question:
- •Text 4 Plastics
- •1 Complete the sentence according to the text.
- •2 Define, what statement is true to the text.
- •Text 5 Ferrous and Non-ferrous Metals
- •1 Sum up the information of the text, complete the table:
- •2 Complete the sentence according to the text.
- •Unit 3 casting text 1 Engineering Castings
- •1 What statement is true to the text?
- •2 Complete the sentence according to the text.
- •Text 2 Sand Casting Process
- •1 Define the main idea of the text.
- •2 Answer the question:
- •Text 3 The Pressure Die Casting Process
- •1 Complete the sentence according to the text.
- •2 Answer the question:
- •Text 4 Casting and Titanium Alloys
- •1 Define the main idea of the text.
- •2 What statement is true to the text?
- •Virtualisation of Casting Engineering
- •1 Find answers to the questions:
- •2 Comment on the phrase from the text:
- •Unit 4 welding text 1 Basic Principles of Welding
- •1 Find the information about:
- •2 Complete the sentence according to the text.
- •Text 2 Electric Welding
- •1 Find topical sentences in each paragraph of the text.
- •2 What statement is true to the text?
- •Text 3 Laser Welding
- •1 Define the main idea of the text.
- •2 Comment on the phrase from the text:
- •Text 4 mig Welding
- •1 Find answers to the questions:
- •2 Complete the sentence according to the text.
- •Text 5 Welding Flux
- •1 Find the information about:
- •2 What statement is true to the text?
- •Unit 5 quality control and standardization text 1 Quality Control
- •1 Answer the question:
- •2 Comment on the phrase from the text:
- •Text 2 Planning for Quality
- •1 Find the information about:
- •2 What statement is true to the text?
- •Text 3 Quality Control Management
- •1 Complete the sentence according to the text.
- •2 Define the main idea of the text.
- •Text 4 The Concepts of Standards
- •1 Find answers to the questions:
- •2 Comment on the phrase from the text:
- •Text 5 asme’s Role in the Globalization of Codes and Standards
- •1 Find the information about:
- •2 Complete the sentence according to the text.
- •Messages
- •Notices
- •Reports
- •Memoranda
- •Letters
- •Envelopes
- •Phrases for business letters
- •Business vocabulary
- •Technical vocabulary
- •Contents
- •660041, Г. Красноярск, пр. Свободный, 79
- •660041, Г. Красноярск, пр. Свободный, 82а
1 Find the information about:
a) inspection
b) defects
c) throughput
d) production
2 What statement is true to the text?
a) Quality is a crucial element of customer service.
b) Quality problems occur with current rework.
c) Quality control is factored into the assembly.
d) Quality control is at the forefront of the decision.
BUSINESS ACTIVITY
Complete the dialogue.
Director General: “The results of your department are not so good as it was expected”.
Manager: “_______________”.
Sorry to hear that. We will do our best to improve the situation.
Is this a joke?
Don’t say that!
It’s your fault!
Text 3 Quality Control Management
Quality control does not get as much attention as it should with small businesses. The level of quality embedded in your system greatly determines how you are perceived in the market and how well your profit margins are doing. By embracing quality control as a primary issue, small businesses can gain significant improvements in these areas.
To those unfamiliar with total quality management, quality control may seem like a secondary factor in growing a successful business.
Companies, especially small businesses, often pour their resources into sales, marketing and distribution. Quality control tends to take a backseat.
Many large corporations have embraced quality control as a primary issue and have reaped the benefits. In truth, small businesses need top-notch quality control as much, if not more, than big businesses. The tangible and intangible costs associated with poor quality leave little room for argument.
Minor changes in the way a small business operates can vastly affect its product, its customers, and its mission. Adopting some simple principles of quality management can help a business gain significant competitive advantages over their competition.
Is every product or service you provide guaranteed to reach the customer without any flaws or defects?
If you cannot guarantee every product or service you provide is without defect, then you have a lot of room to improve.
The first concept of quality control is the difference between internal and external customers.
Internal customers involve the different subdivisions of your company that pass on product or information. For example, if your sales team prints sales invoices and delivers the information to production, production is an internal customer of sales. Thus, the sales department should be challenged to flawlessly deliver each sales invoice to the production team. Mistakes may snowball down the supply chain, resulting in reworking costs, scrap costs, and potentially a loss of customers.
External customers involve those who receive the products or services outside your company. Any defect or flaw that reaches your external customer is the most expensive, and potentially most devastating, of all quality problems. No defective product or service should ever reach the customer, and this needs to be a major part of your company's culture. After all, would you be willing to go back to a restaurant that served you a cold or under-cooked meal? An unsatisfied customer will very likely share his experience with others, thus leading to future lost business. A small business cannot grow or succeed if they are not delivering their best to their customers each and every time.