
- •Українська державна академія залізничного транспорту
- •Applying for a job
- •Writing business letters
- •The Structure of a Letter
- •Here is some of the language typical of business letters
- •Telephone: glasgow central 918721
- •249 Cathaway Road
- •An Enquiry
- •Reply to the Enquiry
- •We have heard of your products from …
- •In connection with this …
- •Barlow Avenue
- •Letters of offer
- •We have pleasure in offering you …
- •Letter of order
- •Letter of acknowledgement
- •Telex language
- •310050, Харків – 50, пл. Фейєрбаха, 7
Letter of acknowledgement
Exercise 1 a) Translate the word expressions.
Thank you very much for your order No ... of (dated) ...
As requested we enclose (are enclosing) the copy of your order, duly signed, as an acknowledgement.
We confirm that delivery will be made by ...
We hope that you will have a good turnover, and that we will be dealing with your company in the future.
Delivery will be made in conformity (accordance) with your instructions. We are sorry (we regret) to let you know (to inform you) that we cannot execute your order because of ...
The goods you ordered no longer available.
We can offer you a substitute.
b) Translate the sentences.
1 Наш новий перелік товарів буде готовий через тиждень, та ми відправимо вам екземпляр, як тільки він вийде з друку. 2 За вашим проханням додаємо екземпляр нашого останнього каталогу. 3 Я щойно вислав вам окремим пакетом наш новий каталог на цей рік. 4 Я висилатиму вам наші каталоги регулярно. 5 Якщо вам необхідна буде додаткова інформація, ми будемо раді її надати. 6 Ми розглядаємо цю діяльність як дуже важливу не тільки з погляду на використання нових технологій, але як подальший розвиток взаєморозуміння та співпраці між нашими компаніями. 7 Я гадаю, що ви б схвалили цю роботу. 8 Сподіваюсь, що ця інформація буде корисна для вас.
Exercise 2 Put questions to the letters.
Visteria Ltd.
Р.О.Вох 82
Кiev 253206
Ukraine
28th March, 2004
Ref: Order No.142 of 21st March, 2004
Dear Mr. Smurov,
Thank уоu for your letter of 21st March, 2004. We are pleased to acknowledge your order for 400 men's silk shirts and enclose the сору of it, duly signed, as requested.
Delivery will bе made immediately оп opening а letter of credit with our bank for the amount of $4212.
We hоре our shirts will bе in great demand in Ukraine and уоu will bе able to place large orders with us in the future.
Yours sincerely,
Alfred Smithers
Sales Manager
If the buyer needed the goods very urgently indeed he might send a telegram or a telex if he could not get through by telephone. The English used in telegrams is naturally short, as every word costs money. Words such as the, a, an, etc. are usually left out, unless the meaning would not be clear without them. Most firms have a telegraphic address which can be used for telegrams, and a telex number, both of which are printed on the firm’s letter-head, their headed paper for letters.
TO: WINBANC LONDON
PLEASE CANCEL CROSSED CHEQUE B 394068
DRAWER HARPER & GRANT PAYEE MAPLE
ADDRESSING MACHINE COMPANY AMOUNT £ 250
CONFIRMATION FOLLOWS
FROM: HARPO LONDON
Here is a letter of confirmation mentioned in the telegram:
Great West Road Directors:
London W.25 Ambrose Harper (Chairman)
Telephone 01-567 1112 Hector Grant (Managining)
Telex 80153 William Buckhurst FSA (Secretary)
Telegrams Harp LDN Margaret Wiles
Harper and Grant Limited
The Manager,
Windermere Bank,
68 Cambridge Street,
London, W. 27
2nd January, 2002
Dear Sir,
This is to confirm our telegram to you earlier today. Will you please stop payment of crossed No B 394068. The payee was The Maple Addressing Machine Co. Ltd., and the amount £ 250.
Please acknowledge that this cheque will not now be honoured so that we may issue a duplicate cheque in payment of our account.
With thanks.
Yours faithfully,
Chief account
HARPER & GRANT LTD
Exercise 3 Choose the most appropriate explanation:
cheque (a sudden stop; a written order to a bank to pay money; any restraint of action)
payee (a check in payment of wages; a list of employees to be paid; the person to whom a cheque, note, money, etc)
to honour a cheque (to add up the prices and collect the total; to consider it valid; to mark off in squares).
Exercise 4 Say whether these statements false or true:
1 Harper & Grant Ltd. asked Wendemere Bank to acknowledge that the cheque would not be honoured.
2 Harper & Grant Ltd. stopped payment of their account.
3 The payee was Harper & Grant Ltd., and the amount of money was £ 250.
Exercise 5 Arrange the sentences of the reply to the offer.
1 You ask for immediate delivery. We are very sorry to inform you that these CD-ROMs are not available at the moment.
2 However, we are in the process of publishing a new series in the end of September. Please find attached our current catalogue and price list.
3 Yours sincerely,
4 Your order N12345 for 50 CD-ROMs Business Letters
5 Thank you for your order from August 20, 2000 for the software Business Letters.
Exercise 6 Fill in the blanks:
1 We may issue a ... cheque in payment of our ...
2 Please stop payment of ... cheque.
3 The ... was the Maple Addressing Machine Co. Ltd., and the ... was £ 250.
4 Will you stop ... of crossed cheque No B 394068.
Exercise 7 Arrange the given words into order:
1 that, your attention, to the fact, awaiting, we are still, above vehicle, collection, we write, to draw.
2 as, is very limited, space, workshops, arrange for collection, we must ask you, as soon as possible.
U N I T 7