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13. Expand methods of marketing research. Examples.

Marketing research information is categorized as either primary data or secondary data.

Primary data are collected specifically for a particular research problem. This is the type of information frequently associated with marketing research, such as survey data from a sample of customers about satisfaction with service.

Primary data can be collected in five ways:

Observation. Fresh data can be gathered by observing the relevant actors and setting.

Focus group is a gathering of six to ten people who are invited to spend a few hours with a skilled moderator to discuss a product, service, organization or other marketing entity.

Surveys. Surveys are best suited for descriptive research. Companies undertake surveys to learn the peoples knowledge, beliefs, preferences and satisfaction and to measure these magnitudes in the general population.

Behavioral data. Customers leave traces of their purchasing behavior in store scanning data, catalog purchase records and customer databases.

Experiments. The most scientifically valid research is experimental research. The purpose of experimental research is to capture cause-and-effect relationships by eliminating competing explanations of the observed findings.

Secondary data are those already collected for some other purpose and are available from a variety of sources. As a rule, researchers should consult secondary data before collecting primary data.

Internal secondary data are collecting within a firm.

External secondary data

Nonproprietary secondary data.

Proprietary secondary data. (commercial) are provided by commercial marketing research firms that sell their services to other firms.

14. What is the difference primary and secondary data? Name and justify the advantages and disadvantages of primary and secondary data.

Marketing research information is categorized as either primary data or secondary data.

Primary data are collected specifically for a particular research problem. This is the type of information frequently associated with marketing research, such as survey data from a sample of customers about satisfaction with service.

Primary data can be collected in five ways:

Observation. Fresh data can be gathered by observing the relevant actors and setting.

Focus group is a gathering of six to ten people who are invited to spend a few hours with a skilled moderator to discuss a product, service, organization or other marketing entity.

Surveys. Surveys are best suited for descriptive research. Companies undertake surveys to learn the peoples knowledge, beliefs, preferences and satisfaction and to measure these magnitudes in the general population.

Behavioral data. Customers leave traces of their purchasing behavior in store scanning data, catalog purchase records and customer databases.

Experiments. The most scientifically valid research is experimental research. The purpose of experimental research is to capture cause-and-effect relationships by eliminating competing explanations of the observed findings.

Secondary data are those already collected for some other purpose and are available from a variety of sources. As a rule, researchers should consult secondary data before collecting primary data.

Internal secondary data are collecting within a firm.

External secondary data

Nonproprietary secondary data.

Proprietary secondary data. (commercial) are provided by commercial marketing research firms that sell their services to other firms.