16. Finding a job.

When you start looking for a job for the first time you wonder where you should start looking for job opportunities, what your first steps should be. You wonder if you need a resume and for what you are qualified.

To begin with one should use all possible sources when job-hunting. Fill out applications for jobs, leave your name, address and telephone number so that managers can contact you if any jobs become available. Also newspaper adverts are a good source of job openings, visit some job agencies.

The second step is to fill out an application. After you find a job opening, you will have to show your potential employer why you are the right person for the job. Often an employment application requires that you give names of friends as references and your employer may contact these people to find out about your work habits and skills. Also it’s important to write a resume.

I would also like to point out that usually the employer asks you to fill out an application. The potential employer must select candidates to interview, often using the application as a guide. The applicant should read the application form through before beginning to write. Make sure you understand what information is being requested, provide complete information. I would like to add that employers looking for permanent, full-time workers often require a resume –where is information about educational and employment background – in addition to an application. Some employers may want a resume for part-time employment.

There is one more step that can affect an employer’s decision – that is an interview. It’s better to find out something about the firm before going to the interview. I would also advise to be on time, dressed neatly, to be polite, answer questions thoughtfully, speak clearly, and when you leave, thank the interviewer for talking to you..

17. The rights of a customer and the responsibilities of a supplier.

When you buy something from a shop, you are making a contract. But you want to make sure if this contract means that it's up to the shop to deal with your complaints if the goods are not satisfactory. The are 3 principles of satisfactory. The first is that the goods must not be broken or damaged and must work properly. The second is that the goods must be as described - whether on the pack or by the salesman. The third principle is that The goods should be fit for their purpose. This means the purpose for which most people buy those particular goods.

Many people think that complaining about faulty goods or bad service is never easy. Most of them dislike making a fuss. However, when you are shopping, it is important to know your rights. If the shop sells you faulty goods, it has broken its side of the bargain. It must sell satisfactory goods.

If goods are faulty when you first use them, you should go back to the shop, say that you cancel the purchase and ask for complete refund. If the customer prefers, he can accept a repair or a replacement. If goods break down through no fault of yours, after you have used them for a while, you may still be entitled to a compensation. In some cases it would be reasonable to expect a complete refund. But if the good worked perfectly for a while and then broke, one could only expect some of the purchase price back. Everyone should understand that he and the supplier must negotiate a reasonable settlement.