
- •Section I
- •Introduction
- •Give you own definition of a business letter.
- •Choose the best answers to complete the quiz about business letters.
- •Answer the questions:
- •Text 2 business letter structure
- •Define, whether the statements are true or false. Prove your point.
- •Answer the questions.
- •Section III Exercises
- •Choose the correct item from each pair to complete the letter.
- •Complete the letter with items from the box.
- •Study this reply to the letter in exercise a. One error has been marked, find five more.
- •Name parts of a business letter.
- •Read the text of a business letter below and identify the arrangement style it belongs to. Give reasons to prove your choice.
- •Put the following names and addresses in order.
- •If you deal with a problem on the telephone, it is sometimes necessaiy to confirm the call in writing. Match the functions 1-5 to the parts a-e of the letter below.
- •Section IV writing
- •Section V active vocabulary. IDioms. Proverbs. Active Vocabulary
- •State government
- •Local government
- •Justice system
- •Diplomatic personnel
- •Religious officials
- •Business correspondence
- •State abbreviations
- •List of countries
Section IV writing
Type this letter in each of the five arrangement styles: (A) Block, (B)Modified block (C) Semi-block, (D) Square-block, and (E) Simplified.
Dateline: July 9, 19— Inside Address: The Middle Atlantic Institute of Technology, 149 Danbury Road, Danbury, Connecticut 50202 Attention Line: Attention Dean Claude Monet Salutation: Gentlemen and Ladies Subject Line: Educational Exchange Body: The Commission for Educational Exchange between the United States and Belgium has advised me to contact you in order to obtain employment assistance. I received my Doctor’s Degree with a “grande distinction” from the University of Brussels and would like to teach French (my mother tongue), English, Dutch, or German. My special field is English literature; I wrote my dissertation on James Joyce, but I am also qualified to teach languages to business students. 1 l\ave been active in the field of applied linguistics for the past two years at the University of Brussels. I look forward to hearing from you. Complimentary Closing: Respectfully yours Signer's Identification: Jacqueline Brauer Reference Initials: JB:db |
Section V active vocabulary. IDioms. Proverbs. Active Vocabulary
Translate the following words and word combinations and learn them by heart.
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attachment |
extra document or image that is added to an email |
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block format |
most common business letter format, single spaced, all paragraphs begin at the left margin |
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body |
the content of the letter; between the salutation and signature |
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bullets |
small dark dots used to set off items in an unnumbered list |
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certified mail |
important letters that sender pays extra postage for in order to receive a notice of receipt |
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coherent |
logical; easy to understand |
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concise |
gets to the point quickly |
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confidential, personal |
private |
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diplomacy, diplomatic |
demonstrating consideration and kindness |
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direct mail, junk mail |
marketing letters addressed to a large audience |
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double space |
format where one blank line is left between lines of text |
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enclosure |
extra document or image included with a letter |
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formal |
uses set formatting and business language, opposite of casual |
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format |
the set up or organization of a document |
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heading |
a word or phrase that indicates what the text below will be about |
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indent |
extra spaces (usually 5) at the beginning of a paragraph |
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informal |
casual |
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inside address |
recipient's mailing information |
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justified margins |
straight and even text, always begins at the same place |
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letterhead |
specialized paper with a (company) logo or name printed at the top |
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logo |
symbol or image that identifies a specific organization |
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margin |
a blank space that borders the edge of the text |
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memorandum (memo) |
document sent within a company (internal), presented in short form |
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modified block format |
left justified as block format, but date and closing are centered |
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on arrival notation |
notice to recipient that appears on an envelope (e.g. "confidential") |
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postage |
the cost of sending a letter through the Post Office |
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proofread |
read through a finished document to check for mistakes |
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punctuation |
marks used within or after sentences and phrases (e.g. periods, commas) |
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reader-friendly |
easy to read |
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recipient |
the person who receives the letter |
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right ragged |
format in which text on the right side of the document ends at slightly different points (not justified) |
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salutation |
greeting in a letter (e.g. "Dear Mr Jones") |
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sensitive information |
content in a letter that may cause the receiver to feel upset |
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semi-block format |
paragraphs are indented, not left-justified |
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sincerely |
term used before a name when formally closing a letter |
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single spaced |
format where no blanks lines are left in-between lines of text |
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spacing |
blank area between words or lines of text |
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tone |
the feeling of the language (e.g. serious, enthusiastic) |
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transitions |
words or phrases used to make a letter flow naturally (e.g. "furthermore", "on the other hand") |
idioms
Translate and learn the following idioms and sentences. Use them in the situations of your own.
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airmail letter |
a letter sent by air mail |
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begging letter |
a letter asking for money, sent to an individual or an organization believed to be rich |
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blackmail letter |
a letter of threatening to reveal substantially true information about a person to the public, a family member, or associates unless a demand made upon the victim is met |
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business letter |
a letter dealing with business |
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chain letter |
a letter which is sent to several people who are each asked to send copies to several others, and which sometimes threatens that bad things will happen if they do not send these copies |
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circular letter |
an advertisement intended for wide distribution |
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complaint letter |
letter of complaint |
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confirmation letter |
letter of acknowledgment, letter of confirmation |
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cover letter |
a letter sent along with other documents to provide additional information |
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dead letter |
an unclaimed or undelivered letter that after a period of time is destroyed or returned to the sender by the postal service |
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express letter |
special delivery, mail that is delivered by a special carrier (for an additional charge) |
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letter box |
a private box for delivery of mail, public box for deposit of mail |
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letter carrier |
a person, especially a postal worker, who delivers mail |
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letterhead |
the heading at the top of a sheet of letter paper, usually consisting of a name and an address |
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letter paper |
paper cut to an appropriate size for writing letters; usually with matching envelopes |
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direct mail |
advertising circulars or other printed matter sent directly through the mail to prospective customers or contributors, junk mail |
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hate mail |
mail that expresses the writer's dislike or hatred (usually in offensive language), poison-pen mail |
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snail mail |
normal postal mail, where an actual physical letter or package is delivered; paper mail, as opposed to electronic |
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love letter |
a personal letter to a loved one expressing affection |
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Dear John letter |
a letter written by a woman to her husband or boyfriend to inform him that their relationship is over, usually due to the woman finding another man |
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letter bomb |
a small bomb that is put in an envelope or parcel and sent to someone by post |
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open letter |
a letter intended to be read by a lot of people, not just the person it is addressed to |
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red-letter day |
a special, happy and important day that you will always remember |
Section Vi
APPENDIX.
list of appropriate salutations and closings
ADDRESSING US AND FOREIGN GOVERNMENT OFFICIALS, THE CLERGY AND BUSINESS CORESPONDENCE
FEDERAL GOVERNMENT
ADDRESSEE |
SALUTATION |
CLOSING |
President of the United States |
Dear Mr./Ms. President: |
Very respectfully yours, Yours very truly, |
Former President |
Dear Mr./Ms.____________: |
Sincerely yours, |
Vice President of the United States |
Dear Mr./Ms. Vice President: |
Respectfully yours, Yours very truly, |
Cabinet Officers |
Dear Mr./Ms. Secretary: |
Sincerely yours, |
Chief Justice, U.S. Supreme Court |
Dear Mr./Ms. Chief Justice: Dear Chief Justice: |
Very truly yours, Sincerely yours, |
Associate Justice, U.S. Supreme Court |
Dear Mr./Ms. Justice: Dear Justice: |
Sincerely yours, |
Retired Justice, U.S. Supreme Court |
Dear Justice: |
Sincerely yours, |
Speaker, House of Representatives |
Dear Mr./Ms. Speaker: |
Sincerely yours, |
U.S. Senator |
Dear Senator: |
Sincerely yours, |
Former U.S. Senator |
Dear Mr./Ms.___________: |
Sincerely yours, |
U.S. Representative or Congressman |
Dear Mr./Ms.___________: |
Sincerely yours, |
Former Representative |
Dear Mr./Ms.___________: |
Sincerely yours, |