
- •Read the following text and be ready to summarise the main idea. Text I. Brand Management
- •II. Answer the following questions:
- •III. Match each word in the left box with a word in the right box to form ten common marketing expressions. Then use these expressions to complete the sentences that follow. Text 1 will help you.
- •IV. Complete each sentence with the correct form of the underlined word. In some cases, you will need to use the negative form.
- •V. Read the text and point out the main ideas which are discussed in it. Text II. Be Nice and Smile If You Want to Hire a Hungarian Manager
- •VI. According to the text, are the following statements true or false?
- •VII. Match the words from the text with their definitions.
- •VIII. Read Text 2 and be ready to complete the following task:
- •I. Before you listen, discuss this opinion from an executive in the advertising industry.
- •I. Speak out:
- •II. Role-play: Meeting
- •Unit 2 human resources
- •Read the text and find the answers to the following questions:
- •Text 1. Head-hunters. Bait for the Head-hunters
- •II. Read paragraphs 3 - 7 from text 1 and complete the following record card.
- •What do the underlined words in the following sentences from Text 1 mean? Choose appropriate substitutes from the list.
- •V. Read the text and find three examples of problems that may have a negative impact on your career. Text II. Looks: Appearance Counts With Many Managers
- •VI. According to the text, are the following statements true or false?
- •VII. Match the words from the text with their definitions.
- •VIII. Complete the following passage about the role of head-hunters in business, using words from the previous exercise. Change the form of the words where necessary.
- •I. In this interview, you will hear Francis Wilkin, an Executive Search Consultant at Russell Reynolds Associates, talking about his job. Listen and take notes under the following headings:
- •II. Listen again and answer the following questions. Francis Wilkin mentions the following figures. What do they relate to?
- •1. Prepare your Curriculum Vitae and the letter of application which you would send to a company you would like to work for.
- •Useful language
- •Reading
- •I. Read the following text and be ready to summarise the main idea. Text 1. Giant Leap Forward For The Sportswear Outsider
- •II. Answer the following questions:
- •III. Match the word from column a with its explanation in column b:
- •V. Read the text and point out the main ideas which are discussed in it. Text II. Adidas Earns Fashionable Stripes
- •VI. According to the text, are the following statements true or false?
- •VII. Read text 2 attentively and finish the statements choosing the best variant.
- •VIII. Find the words and phrases in text 2 corresponding to the following definitions:
- •II. Read the following information and discuss the questions that follow. Endorsements
- •Reading
- •Read the text and express your opinion about ethical measures which were mentioned in it. Text 1. Ethics Come Into Fashion
- •Read the following sentences and decide which of them reflect the context of the text. Find the proof in the text.
- •III. Answer the following questions:
- •IV. Find in the text the English equivalents to the following words and create your own sentences using them:
- •V. Read the following article and summarize the main recommendations for running a successful business meal. Text II. Choosing The Wrong Meal Can Ruin a Big Deal
- •VI. Read text II attentively and fill in the gaps in the following sentences. Be sure you’ve used the right form of the word.
- •VII. Read the following statements, which are based on text II contents and agree or disagree. Set your arguments.
- •VIII. Match the words from the text with their definitions.
- •I. Speak out:
- •Case study
- •II. Role-play: Interview
- •As Annabel Kingstone, write a letter of complaint to ptc.
- •As ptc's customer liaison officer, write a reply to Annabel Kingstone's letter of complaint.
- •As one of the reporters on the ptc/Annabel Kingstone story, write the article for the Porchester Gazette. Unit 5
- •Useful language
- •II. Read the text carefully and then recollect the facts about advertising campaigns of the following brands. While summarising try to use your background knowledge.
- •III. According to the text, are the following statements true or false?
- •IV. Complete the following summary. You should use both words and word-combinations from the text. Make sure you use the right form of the word.
- •Read the following text and be ready to summarise the main idea. Text II. Marketers Take Advantage Of The Information Age
- •Read text II attentively and decide which of the following statements refer to the contents.
- •Complete the following statements choosing the right variant:
- •Match the words from the text with their definitions.
- •I. You are going to hear Stella Beaumont, Advertising Planning Manager at The Guardian, talking about pan-European advertising. Listen and take notes under the following headings:
- •II. Use your notes to draft some guidelines on pan-European advertising.
- •I Speak out:
- •Case study
- •Gateau plc: Advertising Campaign
- •As a manager of one of London's biggest railway stations you receive the following letter from Eclair. Write a correctly laid-out reply, inventing any information you wish.
- •Unit 6 Meetings
- •I. Read the text and be ready to summarise the main ideas. Text I. Make Meetings Work For You
- •Running a meeting
- •Attending a meeting
- •II. Scan the text one more time and then complete the following chart with the appropriate facts from it.
- •III. Recollect the main points from text 1 and then choose which statements are true and which are not:
- •IV. Complete each sentence with the correct form of the given word. Remember, you should choose the correct derivative in most cases.
- •V. Read the text and point out the main problems that may lead to unpleasant situations while holding an international meeting. Text II. Pitfalls Of International Meetings
- •VI. Read text II and note the key points under the following headings:
- •VII. According to the text, are the following statements true or false?
- •VIII. Match the words from the text with their definitions.
- •I. You are going to hear Roger Middleton, Legal Director and Company Secretary at Grand Metropolitan, talking about meetings. Listen and take notes under the following headings:
- •II. Using information from Text I and Listening, draw up a set of guidelines entitled "How to hold a successful meeting". It may help you to think in terms of the following areas.
- •Speak out:
- •Case Study
- •II. Role-play: Meeting
- •Role-cards for ead meeting
- •I. Use your notes from Listening to write the minutes of the meeting between Frank, Derek, Jordan and Jennifer Walton.
- •Work with a partner to discuss the following questions:
- •I. Read the first part of the text and summarise the main points as a list of guidelines on negotiating. Text 1. The Art Of Negotiation
- •II. Read the second part of text I and discuss three main guidelines. Some hints on negotiating
- •III. Answer the following questions:
- •IV. Complete the following sentences with an appropriate word from the list. Make sure you use the correct form.
- •VI. Read the advertisement and complete the following recruitment file after it. Text II. Sales Negotiator What Price Sales Success?
- •Job specification
- •Person specification
- •VII. According to the text, are the following statements true or false?
- •VIII. Match the words from the text with their definitions.
- •IX. Complete each sentence with the correct form of the word. Advancement; critical to; competitive; acumen; clear; negotiating; pressure; rapidly; to be capable of; package; fuels.
- •I. In this interview, you will hear Siobhan Quinn, Sales Manager at Texaco, talking about negotiating. Listen and check whether the following statements accurately reflect what she says.
- •II. Listen again, and make notes under the following headings and subheadings.
- •I. Speak out:
- •II. Role-play: Negotiation
- •Role-card for Sales Director, Island Silks
- •Role-card for Chief Buyer, Trendsetters Inc.
- •I. As Sales Director at Island Silks, write a follow-up letter to the Chief Buyer at Trendsetters Inc. To confirm the points agreed in your negotiation.
- •Useful language
- •I. Read the text and point out the main ideas which are discussed in it. Text 1. Gender Politics
- •II. Answer the following questions:
- •III. According to the text, are the following statements true or false?
- •IV. Match the words from the text with their definitions.
- •V. Read text II and try to explain what you should do and what you shouldn’t do when making a presentation?
- •1. Spend as little time as possible.
- •2. Try to make your presentation look like everyone else's.
- •3. Try to cram as much stuff on each slide as possible.
- •4. Add as many animations and sound effects as you can.
- •VI. Answer the following questions:
- •VII. Match the words from the text with their corresponding synonyms.
- •VIII. Complete each sentence with the correct word.
- •I. Speak out:
- •Useful language used in presentation
- •Introducing the topic
- •II. Role-play: Presentations.
- •Response 400 Complete sophistication made simple
- •I. Write a promotional leaflet for The Witness.
- •Write a letter of complaint about any damaged item you want and demand your good to be refunded.
II. Read the text carefully and then recollect the facts about advertising campaigns of the following brands. While summarising try to use your background knowledge.
Kimberly Clark
Kraft
Toyota
L'Oreal
Reckitt Benckiser
III. According to the text, are the following statements true or false?
Usually companies spend more money on advertising than they really need.
Decision-making is a responsibility of world-leading companies.
Tastes of viewers differ from country to country.
Those who launch their advertising campaign in autumn, often gain more profit.
Seasonal and cultural preferences are really an important part of an advertising business plan.
Arriving of euro helped to balance all advertising difficulties.
Investment point dominates over clients' tendencies.
To be successful in advertising sphere, you are to combine central control with local preferences.
Nowadays consumers can influence the change, which is now taking place in the world of advertising.
IV. Complete the following summary. You should use both words and word-combinations from the text. Make sure you use the right form of the word.
Media Audits supposes that companies could save more money if they _________ the cost of advertising space. According to the reports, too much responsibility was put into __________ __________ , which are not very experienced.
Media Audits mentions that companies should reduce __________ in some districts. Cultural differences play a significant role. In Italy, foe example, sport advertisements take the ___________ __________ .
Seasonal differences also effect promotion of advertisements. Kimberly Clark, for instance, achieved more than 6%, launching its advertising campaign during cheaper months, but Kraft, on the contrary, gained less __________ , having spent money on advertising during October and November.
Toyota and L'Oreal were praise for using __________ rules.
With arrival of euro, costs begin to be compared more ____________ .
Mr Cluff thinks that success or failure of advertising depends on clients' _________ , but not on ____________ .
Read the following text and be ready to summarise the main idea. Text II. Marketers Take Advantage Of The Information Age
A 1950s advertising jingle inviting people to “see the USA in your Chevrolet” helped turn the General Motors automotive into an American brand.
More recently, though, the “Chevvy” has been aimed at motorists in Kiev as much as Kansas, with the carmaker promoting it as a low-cost choice for Ukrainians and Russians.
In spite of fears that Europeans would always see Chevrolet and its sister brand, Cadillac, as too American for their tastes, the two cars were the fastest growing brands in GM’s European portfolio during the first half of 2007.
This vindicates GM’s belief that its customers are becoming more homogenous across Europe due to their use of the internet to research purchases. The internet, no respecter of national boundaries, is transforming traditional target audiences. As a result, the car group has put more emphasis on pan-European campaigns and less on national marketing.
Jonathan Browning, GM Europe’s vice-president of sales, marketing and after-sales, says: “The argument for doing so out of marketing efficiency is important. But the real driver is [that] European consumers are becoming much more aligned in use of information and media.
“If you search a vehicle’s name on the internet, you will see pretty much the same information across Europe.
“Consequently, you can have variations in marketing activity in different countries, but not in overall themes and thrusts in your advertising,” he says.
Jamie Kantrowitz, senior vice-president of marketing and content for Europe at MySpace, says: “Pop culture is certainly becoming more globalised . . . Because of things such as MySpace, it is easier for people in Rome to befriend people in Tokyo and be more influenced by one another’s tastes.
“Where you might have been used to positioning brands differently in markets, that is harder and less necessary.”
International web media owners such as Microsoft and MySpace have spotted an opportunity to sell to multinational advertisers by offering exposure on websites in different countries.
Microsoft executives estimate that international online advertising campaigns for brands such as Citibank and Motorola will be the fastest growing part of the US group’s advertising business this year.
Chris Dobson, vice-president of global sales, Microsoft online services, says international advertising sales more than doubled last year and were expected to do the same in 2008.
Ms Kantrowitz says MySpace has also seen increasing advertiser interest in pan-European campaigns.
If advertisers respond to consumers’ increasing web surfing with more international campaigns, online companies will not necessarily be the only beneficiaries. Television and print are still likely to be used as international campaigns are reinforced nationally.
Mr Browning cites GM’s “c’mons” as an example.
The 2006 effort, designed to launch the Corsa, mixed online and television exposure, pan-European and national marketing.
The over-arching theme was a group of puppets purporting to be a pop band. Audiences found their catchphrase “c’mon” cute or irritating. But their fame spread via publicity on MTV, YouTube and websites.
While there were often oblique references to the Corsa, the viral campaign was deemed a hit since it reached and engaged large numbers of prospective customers.
It was produced by Delaney Lund Knox Warren, a UK creative agency owned by Creston, the UK-listed group, and McCann-Erickson, part of Interpublic, the US marketing services group.
DLKW, a relatively small agency, has long argued that technological convergence is making it easier for smaller operations to provide multimarket campaigns, without incurring the expense of setting up their own overseas offices.
Bigger agencies contest this. They point out that even if a single regional advertising theme is agreed, the localisation and distribution of the work for national audiences are valuable skills only a big, experienced agency network can provide.
Above all, while the internet can reach large audiences across borders, it cannot resolve the perennial dilemma of how to interest them. Pan-European campaigns are often slated for blandness, and newer media face the same risk.. Some companies, such as those in the service sectors, are less suited to broad-brush international campaigns because their customer needs are specific to a national market.
The internet also brings the danger that any backlash against a brand can spread more easily from country to country.
Mr Browning, however, is undeterred. “The days of having different pockets of communications and positioning in different markets are over,” he says.