
- •Read the following text and be ready to summarise the main idea. Text I. Brand Management
- •II. Answer the following questions:
- •III. Match each word in the left box with a word in the right box to form ten common marketing expressions. Then use these expressions to complete the sentences that follow. Text 1 will help you.
- •IV. Complete each sentence with the correct form of the underlined word. In some cases, you will need to use the negative form.
- •V. Read the text and point out the main ideas which are discussed in it. Text II. Be Nice and Smile If You Want to Hire a Hungarian Manager
- •VI. According to the text, are the following statements true or false?
- •VII. Match the words from the text with their definitions.
- •VIII. Read Text 2 and be ready to complete the following task:
- •I. Before you listen, discuss this opinion from an executive in the advertising industry.
- •I. Speak out:
- •II. Role-play: Meeting
- •Unit 2 human resources
- •Read the text and find the answers to the following questions:
- •Text 1. Head-hunters. Bait for the Head-hunters
- •II. Read paragraphs 3 - 7 from text 1 and complete the following record card.
- •What do the underlined words in the following sentences from Text 1 mean? Choose appropriate substitutes from the list.
- •V. Read the text and find three examples of problems that may have a negative impact on your career. Text II. Looks: Appearance Counts With Many Managers
- •VI. According to the text, are the following statements true or false?
- •VII. Match the words from the text with their definitions.
- •VIII. Complete the following passage about the role of head-hunters in business, using words from the previous exercise. Change the form of the words where necessary.
- •I. In this interview, you will hear Francis Wilkin, an Executive Search Consultant at Russell Reynolds Associates, talking about his job. Listen and take notes under the following headings:
- •II. Listen again and answer the following questions. Francis Wilkin mentions the following figures. What do they relate to?
- •1. Prepare your Curriculum Vitae and the letter of application which you would send to a company you would like to work for.
- •Useful language
- •Reading
- •I. Read the following text and be ready to summarise the main idea. Text 1. Giant Leap Forward For The Sportswear Outsider
- •II. Answer the following questions:
- •III. Match the word from column a with its explanation in column b:
- •V. Read the text and point out the main ideas which are discussed in it. Text II. Adidas Earns Fashionable Stripes
- •VI. According to the text, are the following statements true or false?
- •VII. Read text 2 attentively and finish the statements choosing the best variant.
- •VIII. Find the words and phrases in text 2 corresponding to the following definitions:
- •II. Read the following information and discuss the questions that follow. Endorsements
- •Reading
- •Read the text and express your opinion about ethical measures which were mentioned in it. Text 1. Ethics Come Into Fashion
- •Read the following sentences and decide which of them reflect the context of the text. Find the proof in the text.
- •III. Answer the following questions:
- •IV. Find in the text the English equivalents to the following words and create your own sentences using them:
- •V. Read the following article and summarize the main recommendations for running a successful business meal. Text II. Choosing The Wrong Meal Can Ruin a Big Deal
- •VI. Read text II attentively and fill in the gaps in the following sentences. Be sure you’ve used the right form of the word.
- •VII. Read the following statements, which are based on text II contents and agree or disagree. Set your arguments.
- •VIII. Match the words from the text with their definitions.
- •I. Speak out:
- •Case study
- •II. Role-play: Interview
- •As Annabel Kingstone, write a letter of complaint to ptc.
- •As ptc's customer liaison officer, write a reply to Annabel Kingstone's letter of complaint.
- •As one of the reporters on the ptc/Annabel Kingstone story, write the article for the Porchester Gazette. Unit 5
- •Useful language
- •II. Read the text carefully and then recollect the facts about advertising campaigns of the following brands. While summarising try to use your background knowledge.
- •III. According to the text, are the following statements true or false?
- •IV. Complete the following summary. You should use both words and word-combinations from the text. Make sure you use the right form of the word.
- •Read the following text and be ready to summarise the main idea. Text II. Marketers Take Advantage Of The Information Age
- •Read text II attentively and decide which of the following statements refer to the contents.
- •Complete the following statements choosing the right variant:
- •Match the words from the text with their definitions.
- •I. You are going to hear Stella Beaumont, Advertising Planning Manager at The Guardian, talking about pan-European advertising. Listen and take notes under the following headings:
- •II. Use your notes to draft some guidelines on pan-European advertising.
- •I Speak out:
- •Case study
- •Gateau plc: Advertising Campaign
- •As a manager of one of London's biggest railway stations you receive the following letter from Eclair. Write a correctly laid-out reply, inventing any information you wish.
- •Unit 6 Meetings
- •I. Read the text and be ready to summarise the main ideas. Text I. Make Meetings Work For You
- •Running a meeting
- •Attending a meeting
- •II. Scan the text one more time and then complete the following chart with the appropriate facts from it.
- •III. Recollect the main points from text 1 and then choose which statements are true and which are not:
- •IV. Complete each sentence with the correct form of the given word. Remember, you should choose the correct derivative in most cases.
- •V. Read the text and point out the main problems that may lead to unpleasant situations while holding an international meeting. Text II. Pitfalls Of International Meetings
- •VI. Read text II and note the key points under the following headings:
- •VII. According to the text, are the following statements true or false?
- •VIII. Match the words from the text with their definitions.
- •I. You are going to hear Roger Middleton, Legal Director and Company Secretary at Grand Metropolitan, talking about meetings. Listen and take notes under the following headings:
- •II. Using information from Text I and Listening, draw up a set of guidelines entitled "How to hold a successful meeting". It may help you to think in terms of the following areas.
- •Speak out:
- •Case Study
- •II. Role-play: Meeting
- •Role-cards for ead meeting
- •I. Use your notes from Listening to write the minutes of the meeting between Frank, Derek, Jordan and Jennifer Walton.
- •Work with a partner to discuss the following questions:
- •I. Read the first part of the text and summarise the main points as a list of guidelines on negotiating. Text 1. The Art Of Negotiation
- •II. Read the second part of text I and discuss three main guidelines. Some hints on negotiating
- •III. Answer the following questions:
- •IV. Complete the following sentences with an appropriate word from the list. Make sure you use the correct form.
- •VI. Read the advertisement and complete the following recruitment file after it. Text II. Sales Negotiator What Price Sales Success?
- •Job specification
- •Person specification
- •VII. According to the text, are the following statements true or false?
- •VIII. Match the words from the text with their definitions.
- •IX. Complete each sentence with the correct form of the word. Advancement; critical to; competitive; acumen; clear; negotiating; pressure; rapidly; to be capable of; package; fuels.
- •I. In this interview, you will hear Siobhan Quinn, Sales Manager at Texaco, talking about negotiating. Listen and check whether the following statements accurately reflect what she says.
- •II. Listen again, and make notes under the following headings and subheadings.
- •I. Speak out:
- •II. Role-play: Negotiation
- •Role-card for Sales Director, Island Silks
- •Role-card for Chief Buyer, Trendsetters Inc.
- •I. As Sales Director at Island Silks, write a follow-up letter to the Chief Buyer at Trendsetters Inc. To confirm the points agreed in your negotiation.
- •Useful language
- •I. Read the text and point out the main ideas which are discussed in it. Text 1. Gender Politics
- •II. Answer the following questions:
- •III. According to the text, are the following statements true or false?
- •IV. Match the words from the text with their definitions.
- •V. Read text II and try to explain what you should do and what you shouldn’t do when making a presentation?
- •1. Spend as little time as possible.
- •2. Try to make your presentation look like everyone else's.
- •3. Try to cram as much stuff on each slide as possible.
- •4. Add as many animations and sound effects as you can.
- •VI. Answer the following questions:
- •VII. Match the words from the text with their corresponding synonyms.
- •VIII. Complete each sentence with the correct word.
- •I. Speak out:
- •Useful language used in presentation
- •Introducing the topic
- •II. Role-play: Presentations.
- •Response 400 Complete sophistication made simple
- •I. Write a promotional leaflet for The Witness.
- •Write a letter of complaint about any damaged item you want and demand your good to be refunded.
Read the following sentences and decide which of them reflect the context of the text. Find the proof in the text.
It is known that Nike was following "sweatshop policy" and that ruined its reputation in the world of sportswear.
Some companies consider ethics just for commercial gain.
Working conditions are really important for commercial gain.
It takes a lot of time to work out the quality of cloth and the latest is a significant part of ethical manufacturing.
Martin Raymond supposes that Nike was ethically wrong in 1990s but now things are changing.
To make more money, you should consider ethics.
III. Answer the following questions:
Why did fashion brands often have a poor track record when it came to ethical conduct and social responsibility?
Why must not brand owners substantiate any ethical claims they make?
Do they also risk being criticised by consumers for cynically exploiting doing the right thing for commercial gain?
Is the fashion business uniquely suited to addressing third-world issues?
If you are behaving ethically might you as well talk about it, as long as you have made sure there are no chinks in your ethical practices?
Is it very risky simply claiming you're ethical?
IV. Find in the text the English equivalents to the following words and create your own sentences using them:
обозначить отношения
в противовес заявлению
платежеспособность
разрекламировать
политика потогонной системы
держать на плаву
повлиять на чье-либо положение
установленные бренды
промах
загадка, головоломка
V. Read the following article and summarize the main recommendations for running a successful business meal. Text II. Choosing The Wrong Meal Can Ruin a Big Deal
Revelations that Sir John Bourn, the UK auditor-general, enjoyed dinner on expenses worth £125 a head at Wiltons as well as gastronomic delights at the Ritz, Savoy and Dorchester did not sit comfortably with a man who preaches prudence.
It is a reminder that when it comes to business dining, the choice of restaurant should fit with the image of the organisation you represent. As Colin Lewis, head of sales and marketing at Aer Arann, the airline, says: "It's essential to choose a venue that represents what we stand for as an organisation."
For
something that might appear pretty straightforward, choosing a venue
for a business lunch can be an etiquette minefield. The atmosphere
needs to be appropriate; the price needs to be right; the location
needs to be easy to reach - and that's before we move to food,
service and your dining companion's dietary requirements. Get any of
these wrong and your lunch, instead of being a convivial breaking of
(wheat-free) bread, could leave a nasty taste.
"For business lunches," says Linda Zagat, co-founder of the New York-based Zagat Guides, "it's not about the most spectacular food. The key criterion is somewhere you can hear one another but not be overheard as your lunch may involve confidential discussions."
Elisabeth Marx, a partner at headhunters Heidrick & Struggles, chooses a restaurant with a discreet level of noise and a clear gap between the tables. She notes that the flashy dine-to-impress ethic of the 1980s and early 1990s is a thing of the past, and today's time-poor business people may want a restaurant where they can get in and out quickly - and where eating a single course is acceptable.
Lord Karan Bilimoria, founder and chairman of Cobra Beer says: "The days of four-hour City lunches went with the Big Bang in 1986."
Robin Jay, the Las Vegas-based author of The Art of the Business Lunch , recommends choosing a restaurant that has a business-like approach. "You need a place where the staff don't interrupt you. For instance, I had a recent lunch where the waitress asked us if everything was OK every five minutes. She stacked the plates at the table and took forever to bring the cheque."
Ms Jay adds that you will need somewhere that takes reservations and is convenient for both parties. Moreover, they should take credit cards in order to avoid awkward questions over the bill.
Perhaps in keeping with his UK property development company's company's funky image, Urban Splash co-founder Tom Bloxham says he looks for "somewhere that has atmosphere, that's exciting and buzzing - preferably full of interesting people". He adds that familiarity can be important too. "It's good if they know you, so you can get a good table."
Ms Zagat agrees: "It should be a place that you know and knows you, so that you're treated with respect as the host."
On the subject of familiarity - if you're dining with someone you don't know, take them to a restaurant you do - the wilder shores of gastronomy are for pleasure, not business.
A related consideration is that your guest may have specific dietary requirements. Here you have some leeway. For instance, real allergies and religious beliefs are important and may rule out some restaurants. Fashionable diets can be treated with a little more circumspection.
Splashing the cash is not always advisable. Andy Gilchrist's decision to spend £800 at London's Cinnamon Club while his firefighters were out on strike doubtless has much to do with his no longer being the general secretary of the UK Fire Brigades Union. Such considerations are not just for the public sector - it's worth remembering that even in banking or advertising, spending a fortune can leave others with the impression that your company wastes money.
There are exceptions to all these rules. If you know your dining companion well, you may wish to go to a restaurant that charges a fortune, doesn't take reservations, serves chilli-laced pig's trotters and accepts only cash. But even on these occasions, you should be taking them there because they would enjoy it. As Ms Marx points out, perhaps the most important thing is to demonstrate that you are thinking of your guest, not yourself.