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3.1. What are these people talking about? Listen and circle the correct

answer.

1. a. directions 2. a. ticketing information

b. flight insurance b. a flight departure time

c. flight information c. a flight arrival time

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3. a. directions to the hotel 4. a. customs and immigration

b. hotel prices b. shopping

c. car rentals c. ATM machines

3.2. Listen again. Are these statements true or false? Check the correct

answer.

True False

1. a. She needs to find Terminal B.

b. The bus leaves in 20 minutes.

c. She doesn’t need to buy a ticket.

2. a. The clerk doesn’t help the man.

b. The flight arrival time will appear later.

c. The man should check the monitor in 50 minutes.

3. a. There are maps on Level 1.

b. She plans to drive to the hotel.

c. The hotel is near the airport.

4. a. There aren’t a lot of stores to choose from.

b. She doesn’t have to go thru customs and immigration first.

c. She can’t use credit cards.

Script:

1.

A: Excuse me. This is Terminal A, isn't it?

B: That's right.

A: Can you tell me how I get from here to Terminal B?

B: Yes, go out the main entrance and turn right. Go over the foot bridge to the

baggage claim and wait there for the bus to Terminal B. There's one every

five minutes.

A: Do I need to buy a ticket?

B: No, it's free.

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2.

A: Excuse me. Do you know what time the flight from Tokyo arrives?

B: You can check it on one of the monitors over there, but let me see if I can

find it for you.

A: Thanks.

B: Hmm. It looks like it's delayed.

A: Oh, so do you know what time it's arriving?

B: They haven't announced the arrival time yet, so why don't you check again

on the monitor in about 15 minutes?

A: Okay. Thanks again.

3.

A: Excuse me. How can I get to the Wilson Hotel from the airport?

B: Check at the information counter on Level 1. They have maps there.

Are you driving? Car rentals are on Level 1 as well.

A: No. I'd like to get a bus if possible.

B: I think there's a shuttle bus to the hotel in front of the airport.

A: Oh, thanks. Do you know if the hotel is very far from here?

B: Actually, it's really close. It's about a ten-minute ride.

4.

A: Is it possible to buy souvenirs and gifts here?

B: Yes, go to Level 2. There's only one store – duty free shop in the

departure area.

A: Do I need to go through customs and immigration first?

B: Yes. You'll find the shop right in front of you after you go through.

A: And do you know if they take credit cards or do I need to use cash?

B: Either is fine, but I'm not sure which cards they accept.

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4. Giving Directions. (Going International, WB, Unit 5, Ex. 5)

4.1. Look at the plan of the terminal building of a modern airport.

Read the directions and work out where the passenger is going.

1. After you get through customs go straight on and it's ahead of you, just to the right,

next to the phones. You can't miss it - there's a big sign.

_________________________________________________________

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2. There's one over there where the shops are, third shop on the left, opposite the cafe.

There's another one in the departure lounge: go straight ahead and once you're

through passport control and security it's immediately on your right.

_________________________________________________________

3. Go in through the revolving doors, past the check-in desks, and it's over in the

right-hand corner, next to the restaurant.

_________________________________________________________

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