Добавил:
Upload Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз: Предмет: Файл:
1_Uchebnoe_posobie_26_06_vse_dlya_menya.doc
Скачиваний:
2
Добавлен:
01.05.2025
Размер:
6.66 Mб
Скачать

3. Answer the questions:

  1. How do you understand the term “management”?

  2. Describe manager’s key activities.

  3. What are managerial responsibilities? Give so-called “real” examples: describe a business activity of a famous businessman or a person who you know well.

Text b Decision-making

1. Read the collocations.

make/take a decision

come to/reach a decision about

final decision

big decision

difficult/hard/tough decision

Use these phrases in your own sentences

2. Read the text. Decision-making and strategic management thinking2

Decision-making is the process if identifying and selecting a course of action to solve a specific problem. It is usually the manager who must decide what action to take. Managers’ decisions are like the framework within which other employees take a decision and act. Managers take different types of decisions under different circumstances. They decide where to locate their new office, how to motivate the staff, when to schedule their corporate party.

Managers have to vary their approach to decision making, depending on different situations. There can be programmed and nonprogrammed decisions. Programmed decisions are decisions made in accordance with habits, rules and routine problems. Nonprogrammed decisions are those that deal with unusual or exceptional problems, e.g. such problems as how to allocate a company’s resources, how to improve the relationships inside the staff.

Decision – making is closely connected with problem solving. These parts are key parts in a manager’s activity.

Usually the problem-solving process consists of some stages. First of all, investigate the situations: define the problem, identify the decision objectives, i.e. decide what would constitute a good solution, diagnose the causes; develop alternatives: finding creative and imaginative alternatives; evaluate alternatives and select the best one; implement the decision.

To be effective as a leader, you must develop skills in strategic thinking. Strategic thinking is a process whereby you learn how to make your business vision a reality by developing your abilities in team work, problem solving, and critical thinking. It is also a tool to help you confront change, plan for and make transitions, and envision new possibilities and opportunities.

Strategic thinking is like making a movie. Every movie has a context (or story), which it uses to get you to experience a certain outcome (an emotion, in this case) at the end of the movie. Strategic thinking is much the same that it requires you to envision what you want your ideal outcome to be for your business and then works backwards by focusing on the story of how you will be able to reach your vision.

3. Answer the questions.

1. How do you understand decision-making and problem-solving process?

2. Contrast programmed and nonprogrammed decisions.

3. Describe the problem – solving process. Give examples.

4. Submit a good description of a real decision-making and problem-solving process.