
- •1. Protocol
- •1. Introductions
- •2. Question forms
- •3. Job description
- •4. The English
- •5. Test your protocol
- •6. Answering the phone
- •7. Telephone dialogue
- •2. Meetings
- •1. Call a meeting
- •2. The ideal meeting?
- •3. Word Stress
- •4. Useful phrases: politics
- •5. More political terms
- •6. Report-writing
- •7. Second conditionals
- •8. Reducing unemployment
- •3. Organization
- •1. Organizational culture
- •2. How well do you know your company?
- •3. Useful phrases: general
- •4. Do you have executive potential?
- •5. Job vs work
- •6. Pronunciation
- •7. Education word search
- •4. Numbers
- •The Story of numbers
- •Prepositions
- •Countable or uncountable?
- •Singular or plural?
- •Articles
- •Money word search
- •Word stress
- •Pronunciation
- •Number games
- •Comparisons
- •Arise, raise, rise
- •Communication
- •T elephone dialogue
- •Useful phrases: letter writing
- •3. Indirect speech
- •Linking words
- •5. Keyboard
- •6. How well are you communicating?
- •6. Travel
- •1. Ten travel tips
- •2. Future trips
- •3. Giving directions
- •4. Buying a rail ticket
- •5. What do you say when …?
- •6. Car parts
- •Now match these American part names with their English equivalents numbered in the diagram.
- •7. Travel vocabulary: usa vs uk
- •8. Opposites
- •7. Planning
- •1. Rules of economics?
- •2. Silent letters
- •3. Stress
- •4. Future simple and future perfect
- •5. Environment word search
- •6. Writing
- •7. Business plans
- •8. Products
- •1. Reading
- •2. Word Stress
- •3. Devices word search
- •4. The passive
- •5. Useful phrases: general business
- •6. Test your mechanical aptitude
- •7. Writing
- •8. Chindogu
- •9. Visiting
- •1. Pronunciation
- •2. Asking about a flight
- •3. Countries
- •4. What do you say when …?
- •5. The 'American Way'
- •6. Word Stress
- •7. Spelling: uk vs usa
- •8. Cancelling an appointment
- •9. Tipping
- •10. Enternaining
- •1. Past tenses
- •2. Coffee break
- •3. Useful phrases: suggesting, offering, and recommending
- •4. Pronunciation: rhyming pairs?
- •5. What do you say when …?
- •6. Letter-writing
- •7. Table manners
- •11. Presentations
- •1. Advice on presentations
- •2. Families
- •3. Phrasal / prepositional verbs
- •4. Matching
- •5. Word Stress
- •6. Arranging a presentation
- •7. Are you stressed out?
- •8. Reading and punctuation
- •9. Target words
- •12. Performance
- •2. Job description
- •2. Permission and obligation
- •4. Complaining
- •5. Word Stress
- •6. Job application
- •7. Company performance
- •13. Negotiating
- •1. Negotiating over the phone
- •2. Setting conditions
- •3. Stress and pronunciation
- •4. Negotiating jargon
- •5. A follow-up
- •6. Test your negotiating power
- •14. Trade
- •1. Letter-writing
- •2. Complaints and mistakes
- •3. Spot the odd word out
- •4. Pronunciation
- •5. Foreign words
- •6. Reporting problems
- •8. Do and make
- •1. Protocol
- •1. Introductions
- •2. Question forms
- •5. Test your protocol
- •6. Answering the phone
- •4. Do you have executive potential?
- •5. Singular or plural?
- •7. Money word search
- •8. Word stress
- •9. Pronunciation
- •10. Number games
- •11. Comparisons
- •12. Arise, raise, rise
- •1. Telephone dialogue
- •2. Useful phrases: letter writing
- •3. Indirect speech
- •4. Linking words
- •5. Keyboard
- •2. Future trips
- •4. Buying a rail ticket
- •5. What do you say when ...?
- •3. Devices word search
- •4. The passive
- •6. Test your mechanical aptitude
- •8. Chindogu
- •2. Asking about a flight
- •3. Countries
- •4. What do you say when ...?
- •8. Reading and punctuation
- •9. Target words
- •3. Permission and obligation
- •5. Word stress
- •7. Company performance
- •2. Setting conditions
- •3. Stress and pronunciation
- •6. Test your negotiating power
- •1. Letter-writing
- •3. Spot the odd word out
- •4. Pronunciation
- •7. Anagrams
- •8. Do and make
- •Технічний редактор о.І.Шелудько Зведений план 2007 р., поз. № 103
- •Обл.-вид.Арк. Тираж ___ прим. Зам.№
- •83050, М.Донецьк, вул.Щорса, 31.
- •83023, М.Донецьк, вул.Харитонова, 10. Тел.: (062) 97-60-50
6. Travel
1. Ten travel tips
Read the tips for Americans preparing a business trip abroad. Mark* those tips that you already follow, and + those that you think would be a good idea to follow. Finally, thinking back to your last business trip, write one of the two letters outlined in point 10.
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1. |
Order an extra supply of business cards. |
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2. |
Set up your appointments weeks and months in advance and have them confirmed in writing. Unlike Americans, business people overseas do not check into a hotel and start making telephone calls for appointments. |
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3. |
Get a list of national and religious holidays around the world. You won't be able to conduct business on a day, or during a period, when a country is celebrating a holiday. |
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4. |
Arm yourself with the U.S. State Department's Background Notes for each country you plan to visit. These are chock full of information on the history, form of government, economics, demographics, and other helpful information. |
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5. |
If at all possible, fly business class to any destination that requires more than four hours' flying time. The need to arrive as fresh and rested as possible is especially important in business. |
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6. |
Investigate the ATA Garnet system if you are planning to carry along commercial samples, advertising material, audiovisual material, medical or scientific equipment, or other tools of your trade. The United States is a member of this system, which permits business travelers to carry these materials into a country for temporary periods without paying duties, taxes, or posting a bond. |
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7. |
Dress conservatively. |
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8. |
Consider stowing away a few general purpose gifts. |
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9. |
Have any sales literature and price lists you plan to carry and distribute translated into the local language before you leave home. |
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10. |
Write two types of letters upon your return home to contacts you have made overseas. |
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a. |
Thank-you notes for people who assisted or hosted you. |
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b. |
Letters of confirmation to cover any agreements or general understandings you made. |
2. Future trips
Circle the correct future form, and underline journey, travel, or trip.
Will you see / be seeing Patricia tomorrow? If you are, will you ask / be asking her what the travel / trip arrangements are?
OK. I'll see / be seeing Mr Erman and tell him what we've decided about the travel / trip.
It's really no problem. I'll go / be going past the station myself anyway so it won't make / be making my journey / travel any longer.
If you can't find anyone else for this business journey / travel / trip then I'll have / be having to ask you I'm afraid.
I don't think I'll arrive / be arriving until after midnight - the train connections are really bad, so the journey / trip / travel will take / be taking about six hours.