
- •1. Protocol
- •1. Introductions
- •2. Question forms
- •3. Job description
- •4. The English
- •5. Test your protocol
- •6. Answering the phone
- •7. Telephone dialogue
- •2. Meetings
- •1. Call a meeting
- •2. The ideal meeting?
- •3. Word Stress
- •4. Useful phrases: politics
- •5. More political terms
- •6. Report-writing
- •7. Second conditionals
- •8. Reducing unemployment
- •3. Organization
- •1. Organizational culture
- •2. How well do you know your company?
- •3. Useful phrases: general
- •4. Do you have executive potential?
- •5. Job vs work
- •6. Pronunciation
- •7. Education word search
- •4. Numbers
- •The Story of numbers
- •Prepositions
- •Countable or uncountable?
- •Singular or plural?
- •Articles
- •Money word search
- •Word stress
- •Pronunciation
- •Number games
- •Comparisons
- •Arise, raise, rise
- •Communication
- •T elephone dialogue
- •Useful phrases: letter writing
- •3. Indirect speech
- •Linking words
- •5. Keyboard
- •6. How well are you communicating?
- •6. Travel
- •1. Ten travel tips
- •2. Future trips
- •3. Giving directions
- •4. Buying a rail ticket
- •5. What do you say when …?
- •6. Car parts
- •Now match these American part names with their English equivalents numbered in the diagram.
- •7. Travel vocabulary: usa vs uk
- •8. Opposites
- •7. Planning
- •1. Rules of economics?
- •2. Silent letters
- •3. Stress
- •4. Future simple and future perfect
- •5. Environment word search
- •6. Writing
- •7. Business plans
- •8. Products
- •1. Reading
- •2. Word Stress
- •3. Devices word search
- •4. The passive
- •5. Useful phrases: general business
- •6. Test your mechanical aptitude
- •7. Writing
- •8. Chindogu
- •9. Visiting
- •1. Pronunciation
- •2. Asking about a flight
- •3. Countries
- •4. What do you say when …?
- •5. The 'American Way'
- •6. Word Stress
- •7. Spelling: uk vs usa
- •8. Cancelling an appointment
- •9. Tipping
- •10. Enternaining
- •1. Past tenses
- •2. Coffee break
- •3. Useful phrases: suggesting, offering, and recommending
- •4. Pronunciation: rhyming pairs?
- •5. What do you say when …?
- •6. Letter-writing
- •7. Table manners
- •11. Presentations
- •1. Advice on presentations
- •2. Families
- •3. Phrasal / prepositional verbs
- •4. Matching
- •5. Word Stress
- •6. Arranging a presentation
- •7. Are you stressed out?
- •8. Reading and punctuation
- •9. Target words
- •12. Performance
- •2. Job description
- •2. Permission and obligation
- •4. Complaining
- •5. Word Stress
- •6. Job application
- •7. Company performance
- •13. Negotiating
- •1. Negotiating over the phone
- •2. Setting conditions
- •3. Stress and pronunciation
- •4. Negotiating jargon
- •5. A follow-up
- •6. Test your negotiating power
- •14. Trade
- •1. Letter-writing
- •2. Complaints and mistakes
- •3. Spot the odd word out
- •4. Pronunciation
- •5. Foreign words
- •6. Reporting problems
- •8. Do and make
- •1. Protocol
- •1. Introductions
- •2. Question forms
- •5. Test your protocol
- •6. Answering the phone
- •4. Do you have executive potential?
- •5. Singular or plural?
- •7. Money word search
- •8. Word stress
- •9. Pronunciation
- •10. Number games
- •11. Comparisons
- •12. Arise, raise, rise
- •1. Telephone dialogue
- •2. Useful phrases: letter writing
- •3. Indirect speech
- •4. Linking words
- •5. Keyboard
- •2. Future trips
- •4. Buying a rail ticket
- •5. What do you say when ...?
- •3. Devices word search
- •4. The passive
- •6. Test your mechanical aptitude
- •8. Chindogu
- •2. Asking about a flight
- •3. Countries
- •4. What do you say when ...?
- •8. Reading and punctuation
- •9. Target words
- •3. Permission and obligation
- •5. Word stress
- •7. Company performance
- •2. Setting conditions
- •3. Stress and pronunciation
- •6. Test your negotiating power
- •1. Letter-writing
- •3. Spot the odd word out
- •4. Pronunciation
- •7. Anagrams
- •8. Do and make
- •Технічний редактор о.І.Шелудько Зведений план 2007 р., поз. № 103
- •Обл.-вид.Арк. Тираж ___ прим. Зам.№
- •83050, М.Донецьк, вул.Щорса, 31.
- •83023, М.Донецьк, вул.Харитонова, 10. Тел.: (062) 97-60-50
5. Keyboard
Can you match the keys with their names?
1. |
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ampersand |
12. |
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apostrophe |
2. |
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asterisk |
13. |
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colon |
3. |
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at |
14. |
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comma |
4. |
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dash |
15. |
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curly brackets / parentheses |
5. |
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exclamation mark |
16. |
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full stop / period / point / dot |
6. |
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hyphen |
17. |
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semicolon |
7. |
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number |
18. |
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single / double quotation marks / inverted commas |
8. |
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per cent |
19. |
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square brackets / parentheses |
9. |
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round brackets / parentheses |
20. |
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back slash |
10. |
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tilde |
21. |
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forward slash |
11. |
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angled brackets / parentheses |
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6. How well are you communicating?
Check out what kind of relationship you have with your partner by choosing one answer for each of the questions below. Then look at your score.
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Your partner asks your opinion of a meal he / she has prepared for you. What do you say? |
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a. |
Say it is delicious and praise his / her efforts. |
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b. |
Tell the truth at all costs. |
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c. |
Say it would probably have been cheaper to eat out. |
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If you have been watching a TV play or documentary together, what happens afterwards? |
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a. |
You both voice your opinions even if you don't agree. |
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b. |
You try to avoid a discussion since you already know his / her viewpoint. |
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c. |
You seldom enjoy watching the same type of programme. |
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Your partner has a habit, such as smoking, which you hate. |
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a. |
Tell him / her how happy it would make you if he / she could give it up. |
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b. |
Threaten him / her with dire consequences if he / she continues. |
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c. |
Flush his / her cigarettes down the toilet. |
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What are most of your disagreements about? |
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a. |
Small matters easily resolved. |
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b. |
Money. |
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c. |
Basic misunderstandings. |
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Navigating new territory, your partner, who is driving, takes a wrong turn. What do you do? |
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a. |
Get out the map and trace a new route. |
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b. |
Pretend not to notice you are going the wrong way. |
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c. |
Sit back smugly, and tell him / her what a fool he / she is. |
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On your birthday, your lover buys you something you don't like. What do you say? |
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a. |
Thank him / her for the gift and comment on his / her general kindness. |
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b. |
Tell him / her honestly the damaging truth. |
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c. |
Say it's about time he / she knew what you wanted. |
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Score: |
2 points for every (a), one point for (b), and no points for (c). |
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10-12: |
Excellent. You appear to have a very warm and effective level of communication with your partner and the betting is that your relationship is a very happy and comfortable one. |
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7-9: |
Reasonable. Yours is a fairly typical relationship; for the most part you understand and empathize with each other, but there are occasional lapses (probably in both sides) and these lead to slight misunderstandings. |
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4-6: |
Less than satisfactory. You are not giving as much time to communicating effectively as you should. You should consider ways of improving it! |
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0-3: |
Disastrous. Oh dear! It appears that your ability to communicate is not all it might be. Time to take action! |
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