- •Corporate culture the business: intermediate
- •About Business – Work culture and placements - 1.1
- •Vocabulary – Work organization and responsibility - 1.2
- •Speaking – Meetings – one-to-one - 1.4
- •Writing – a placement report - 1.5
- •Case Study – Counselling - 1.6
- •Customer support
- •2.1 About Business – Call centres - 2.1
- •2.2 Vocabulary – Customer service and telephoning - 2.2
- •2.4 Speaking – Dealing with problems by telephone - 2.4
- •2.5 Writing – Formal and informal correspondence - 2.5
- •2.6 Case Study – Cybertartan Software - 2.6
- •3. Products and packaging
- •3.1 About Business – Packaging - 3.1
- •3.2 Vocabulary – Specifications and features - 3.2
- •3.4 Speaking – Presentations – structure - 3.4
- •3.5 Writing – a product description - 3.5
- •3.6 Case Study – Big Jack’s Pizza - 3.6
- •4. Careers
- •4.1 About Business – Career choices - 4.1
- •4.2 Vocabulary – Careers, personal skills and qualities - 4.2
- •4.4 Speaking – Job interviews - 4.4
- •4.5 Writing – a cv - 4.5
- •4.6 Case Study – Gap years and career breaks - 4.6
- •5. Making deals
- •5.1 About Business – e-tailing - 5.1
- •5.2 Vocabulary – Negotiating and e-tailing - 5.2
- •5.4 Speaking – Negotiations – bargaining - 5.4
- •5.5 Writing – a proposal - 5.5
- •6. Company and community
- •6.1 About Business – Corporate social responsibly - 6.1
- •6.2 Vocabulary – Meetings, ethical behavior and social performance - 6.2
- •6.4 Speaking – Meetings-teamwork - 6.4
- •6.5 Writing – Reports and minutes - 6.5
- •6.6 Case Study – Phoenix - 6.6
- •7. Mergers and acquisitions
- •7.1 About business – Risks and opportunities in m&a - 7.1
- •7.2 Vocabulary – Business performance - 7.2
- •7.4 Speaking – Presentations – visuals - 7.4
- •7.5 Writing – Presentation slides - 7.5
- •7.6 Case Study – Calisto - 7.6
- •8. International trade
- •8.1 About Business – Export sales and payment - 8.1
- •8.2 Vocabulary – International deals and payments - 8.2
- •8.4 Speaking – Negotiations – diplomacy - 8.4
- •8.5 Writing – Requests and reminders - 8.5
- •8.6 Case Study – Jeddah Royal Beach Resort - 8.6
Speaking – Meetings – one-to-one - 1.4
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A written list of questions which you give to a large number of people in order to get information about the formal rules for polite behaviour at work |
опросник по этикиту |
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Very good to be used for a particular aim |
быть вполне приемлемым |
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To spend time with managers communicating in a friendly way |
общаться с руководителями |
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An event, fact etc that shows that somebody is not using time, money, energy etc in the best way |
знак неэффективности |
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Something that should be done in order to avoid problems or risks for employees who have a low rank in an organization |
быть рекомендуемым для младших служебных сотрудников |
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To ask someone if they would like an idea, plan, or possibility |
выдвигать предложения руководителю (среднего звена) |
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An open conversation between |
искренний разговор между … |
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To characterize person’s actions |
охарактеризовать чьё-либо поведение |
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Pretending to think something by saying nice things, but not really meaning what you say |
неискренний |
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To do something to end an argument or bad situation, for example discuss a problem calmly |
выяснить отношения, расставить все на свои места |
Writing – a placement report - 1.5
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the aim of a job that lasts for a short time, that someone, especially a student, does in order to gain experience |
цель стажировки |
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experience which is important for you |
ценный опыт |
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a situation when you don’t get enough reaction or/and responses on your action or words |
недостаточный уровень реагирования |
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one of the main strong points of something |
одна из самых сильных сторон |
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to get a result |
получить результат |
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something that tests strength, skill, or ability, especially in a way that is interesting and the result of it is important for you |
важный вызов |
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to use knowledge that you’ve got in a certain activity |
применить полученный опыт |
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the end or final part of something or your final decision about something |
завершение, умозаключение |
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a careful examination of successes and failures |
анализ успех и неудач |
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good understanding between people |
хорошее взаимопонимание |