- •Corporate culture the business: intermediate
- •About Business – Work culture and placements - 1.1
- •Vocabulary – Work organization and responsibility - 1.2
- •Speaking – Meetings – one-to-one - 1.4
- •Writing – a placement report - 1.5
- •Case Study – Counselling - 1.6
- •Customer support
- •2.1 About Business – Call centres - 2.1
- •2.2 Vocabulary – Customer service and telephoning - 2.2
- •2.4 Speaking – Dealing with problems by telephone - 2.4
- •2.5 Writing – Formal and informal correspondence - 2.5
- •2.6 Case Study – Cybertartan Software - 2.6
- •3. Products and packaging
- •3.1 About Business – Packaging - 3.1
- •3.2 Vocabulary – Specifications and features - 3.2
- •3.4 Speaking – Presentations – structure - 3.4
- •3.5 Writing – a product description - 3.5
- •3.6 Case Study – Big Jack’s Pizza - 3.6
- •4. Careers
- •4.1 About Business – Career choices - 4.1
- •4.2 Vocabulary – Careers, personal skills and qualities - 4.2
- •4.4 Speaking – Job interviews - 4.4
- •4.5 Writing – a cv - 4.5
- •4.6 Case Study – Gap years and career breaks - 4.6
- •5. Making deals
- •5.1 About Business – e-tailing - 5.1
- •5.2 Vocabulary – Negotiating and e-tailing - 5.2
- •5.4 Speaking – Negotiations – bargaining - 5.4
- •5.5 Writing – a proposal - 5.5
- •6. Company and community
- •6.1 About Business – Corporate social responsibly - 6.1
- •6.2 Vocabulary – Meetings, ethical behavior and social performance - 6.2
- •6.4 Speaking – Meetings-teamwork - 6.4
- •6.5 Writing – Reports and minutes - 6.5
- •6.6 Case Study – Phoenix - 6.6
- •7. Mergers and acquisitions
- •7.1 About business – Risks and opportunities in m&a - 7.1
- •7.2 Vocabulary – Business performance - 7.2
- •7.4 Speaking – Presentations – visuals - 7.4
- •7.5 Writing – Presentation slides - 7.5
- •7.6 Case Study – Calisto - 7.6
- •8. International trade
- •8.1 About Business – Export sales and payment - 8.1
- •8.2 Vocabulary – International deals and payments - 8.2
- •8.4 Speaking – Negotiations – diplomacy - 8.4
- •8.5 Writing – Requests and reminders - 8.5
- •8.6 Case Study – Jeddah Royal Beach Resort - 8.6
6. Company and community
6.1 About Business – Corporate social responsibly - 6.1
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to make a level or rate of prices stay the same, because they are fair |
поддерживать разумные цены |
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to provide people with something they need or want in time and correctly |
обслуживать быстро и точно (безошибочно) |
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to get money without breaking the rules/fairly |
получать справедливый доход |
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morally right and fair actions |
справедливые действия |
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work with good conditions like pay, schedule and money or goods and money for people who are poor |
хорошие работы и благотворительность |
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making life of people better (with the help of social projects) |
улучшение жизни граждан |
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to keep the air, water, land and natural resources on the Earth safe |
защищать окружающую среду и природные богатства |
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to increase the share value of business on the stock market |
увеличивать биржевую стоимость акций |
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to have a duty to help someone because of your work or position in society |
отвечать за |
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people in general / relating to society |
общество/ социальный |
6.2 Vocabulary – Meetings, ethical behavior and social performance - 6.2
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to keep discussing only question which have been stated in the agenda |
придерживаться повестки дня |
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to officially accept a written record of what is said and decided at a meeting |
утверждать протокол (собрания) |
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any other questions which are not stated in agenda but can be discussed at the meeting |
разное (пункт в повестке дня) |
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able to be trusted and depended on |
заслуживающий доверия |
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something seeming to be one thing but being in fact very different and something unclear and difficult to understand |
обманчивый и сбивающий с толку |
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to make someone believe something that is not true in a way that is intended or planned |
преднамеренно вводящий в заблуждение, обманчивый |
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to identify with a problem |
Отождествлять с проблемой |
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to do what someone in authority tells you to do, or what a law or rule says you must do |
подчиняться закону |
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to be careful not to do anything against someone's sense of his/her own value or importance |
уважать человеческое достоинство |
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to accept or admit an advantage or good value of something |
отмечать заслугу |