- •Corporate culture the business: intermediate
- •About Business – Work culture and placements - 1.1
- •Vocabulary – Work organization and responsibility - 1.2
- •Speaking – Meetings – one-to-one - 1.4
- •Writing – a placement report - 1.5
- •Case Study – Counselling - 1.6
- •Customer support
- •2.1 About Business – Call centres - 2.1
- •2.2 Vocabulary – Customer service and telephoning - 2.2
- •2.4 Speaking – Dealing with problems by telephone - 2.4
- •2.5 Writing – Formal and informal correspondence - 2.5
- •2.6 Case Study – Cybertartan Software - 2.6
- •3. Products and packaging
- •3.1 About Business – Packaging - 3.1
- •3.2 Vocabulary – Specifications and features - 3.2
- •3.4 Speaking – Presentations – structure - 3.4
- •3.5 Writing – a product description - 3.5
- •3.6 Case Study – Big Jack’s Pizza - 3.6
- •4. Careers
- •4.1 About Business – Career choices - 4.1
- •4.2 Vocabulary – Careers, personal skills and qualities - 4.2
- •4.4 Speaking – Job interviews - 4.4
- •4.5 Writing – a cv - 4.5
- •4.6 Case Study – Gap years and career breaks - 4.6
- •5. Making deals
- •5.1 About Business – e-tailing - 5.1
- •5.2 Vocabulary – Negotiating and e-tailing - 5.2
- •5.4 Speaking – Negotiations – bargaining - 5.4
- •5.5 Writing – a proposal - 5.5
- •6. Company and community
- •6.1 About Business – Corporate social responsibly - 6.1
- •6.2 Vocabulary – Meetings, ethical behavior and social performance - 6.2
- •6.4 Speaking – Meetings-teamwork - 6.4
- •6.5 Writing – Reports and minutes - 6.5
- •6.6 Case Study – Phoenix - 6.6
- •7. Mergers and acquisitions
- •7.1 About business – Risks and opportunities in m&a - 7.1
- •7.2 Vocabulary – Business performance - 7.2
- •7.4 Speaking – Presentations – visuals - 7.4
- •7.5 Writing – Presentation slides - 7.5
- •7.6 Case Study – Calisto - 7.6
- •8. International trade
- •8.1 About Business – Export sales and payment - 8.1
- •8.2 Vocabulary – International deals and payments - 8.2
- •8.4 Speaking – Negotiations – diplomacy - 8.4
- •8.5 Writing – Requests and reminders - 8.5
- •8.6 Case Study – Jeddah Royal Beach Resort - 8.6
5.2 Vocabulary – Negotiating and e-tailing - 5.2
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to arrange for order to be done/fulfilled |
Разместить заказ |
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To make a price lower |
опустить цену |
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to tell a customer the price you will charge them for a service or product: |
Назначать цену |
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To ask to pay less than the product really costs |
Попросить скидку |
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to find out details about something |
Разобраться в деталях |
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to make your proposal more definite and exact |
Укрепить предложение |
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If something is under negotiations it is still being discussed |
Вынесено на переговоры |
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pay money as a guarantee that money which is or will be owed will be paid |
записывать на счёт депозита |
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A sum of money you pay in order to enter and participate in an event |
Плата за вход |
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costs, such as rent, that a business has to pay even when it is not producing anything |
Фиксированные затраты |
5.4 Speaking – Negotiations – bargaining - 5.4
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Not willing to do anything |
Быть неохотным |
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to agree on an amount that is exactly between two amounts that have been mentioned |
сторговаться |
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only if a particular thing is agreed to |
На условии, что |
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To offer something to somebody after they have already offered you something |
Сделать встречное предложение |
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A final offer |
Конечное предложение |
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To ask somebody to do something for you |
Попросить об услуге |
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To stop negotiations suddenly |
Прервать переговоры |
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To return to basics |
Перейти к основам, общеизвестным фактам |
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The time between planning something and starting to do it |
Время производства, период внедрения |
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to think carefully about signing a contract which will last 3 years |
Рассмотреть трехгодовой контракт |
5.5 Writing – a proposal - 5.5
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A phrase which is used to say that you attached a proposal to an e-mail |
Пожалуйста, найдите предложение ниже |
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To introduce somebody, to arrange contact between two people |
Познакомить кого-либо с кем-либо |
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A plan for an event or situation that might happen in the future, especially one that could cause problems |
План действий в непредвиденных обстоятельствах |
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Detailed presentation or analysis of information about conditions of investment |
Описание/расшифровка инвестиции |
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To concern a particular phrase |
Относиться к отдельному высказыванию |
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If you face any problems… |
Если у Вас возникнуть какие-либо трудности |
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Without additional pay for setting-up something |
Без дополнительной платы за установку |
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Our prices are one of the lowest on the market |
Наши цены среди самых низких на рынке |
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From the beginning of something |
С первого дня |
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All information about the terms and conditions |
Все детали наших условий |
5.6 – Case Study – St John’s Beach Club - 5.6
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to be the cause of something |
послужить стимулом |
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to try to have an aim to get somebody’s attention |
быть нацеленным на привлечение |
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a holiday which is paid be somebody else, not you |
полностью оплаченный отпуск |
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the place that someone or something is going to |
место назначения |
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to connect a thin book giving information or advertising something to an email so that you can send them together |
прикрепить брошуру |
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accommodation of very great comfort and pleasure |
роскошное место для проживания |
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very good food and drink |
деликатесы |
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to give a part of a budget for some particular thing |
выделить бюджет |
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someone who owns or works in a travel agency |
Туристический агент/туристическое агентство |