
- •Corporate culture the business: intermediate
- •About Business – Work culture and placements - 1.1
- •Vocabulary – Work organization and responsibility - 1.2
- •Speaking – Meetings – one-to-one - 1.4
- •Writing – a placement report - 1.5
- •Case Study – Counselling - 1.6
- •Customer support
- •2.1 About Business – Call centres - 2.1
- •2.2 Vocabulary – Customer service and telephoning - 2.2
- •2.4 Speaking – Dealing with problems by telephone - 2.4
- •2.5 Writing – Formal and informal correspondence - 2.5
- •2.6 Case Study – Cybertartan Software - 2.6
- •3. Products and packaging
- •3.1 About Business – Packaging - 3.1
- •3.2 Vocabulary – Specifications and features - 3.2
- •3.4 Speaking – Presentations – structure - 3.4
- •3.5 Writing – a product description - 3.5
- •3.6 Case Study – Big Jack’s Pizza - 3.6
- •4. Careers
- •4.1 About Business – Career choices - 4.1
- •4.2 Vocabulary – Careers, personal skills and qualities - 4.2
- •4.4 Speaking – Job interviews - 4.4
- •4.5 Writing – a cv - 4.5
- •4.6 Case Study – Gap years and career breaks - 4.6
- •5. Making deals
- •5.1 About Business – e-tailing - 5.1
- •5.2 Vocabulary – Negotiating and e-tailing - 5.2
- •5.4 Speaking – Negotiations – bargaining - 5.4
- •5.5 Writing – a proposal - 5.5
- •6. Company and community
- •6.1 About Business – Corporate social responsibly - 6.1
- •6.2 Vocabulary – Meetings, ethical behavior and social performance - 6.2
- •6.4 Speaking – Meetings-teamwork - 6.4
- •6.5 Writing – Reports and minutes - 6.5
- •6.6 Case Study – Phoenix - 6.6
- •7. Mergers and acquisitions
- •7.1 About business – Risks and opportunities in m&a - 7.1
- •7.2 Vocabulary – Business performance - 7.2
- •7.4 Speaking – Presentations – visuals - 7.4
- •7.5 Writing – Presentation slides - 7.5
- •7.6 Case Study – Calisto - 7.6
- •8. International trade
- •8.1 About Business – Export sales and payment - 8.1
- •8.2 Vocabulary – International deals and payments - 8.2
- •8.4 Speaking – Negotiations – diplomacy - 8.4
- •8.5 Writing – Requests and reminders - 8.5
- •8.6 Case Study – Jeddah Royal Beach Resort - 8.6
Corporate culture the business: intermediate
About Business – Work culture and placements - 1.1
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to face rules which are not publicly announced but everyone is supposed to follow them |
столкнуться с неписаными правилами |
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giving somebody a work to do |
трудоустройство |
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a number of rules or instructions about the best way to do something |
серия руководящих рекомендаций |
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a factor that affects a situation a lot |
влиятельный фактор |
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an atmosphere at work |
рабочая среда |
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the principles and beliefs that influence the behavior or way of life of a particular group of people in a positive way |
позитивные ценности |
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a process of getting new knowledge and skills |
личностное развитие |
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to make negative attitude stronger |
усилить негативное отношение |
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to reach what you wanted to |
достигать результатов |
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to find out if the task was completed and to estimate it |
проверять и оценивать задание |
Vocabulary – Work organization and responsibility - 1.2
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A daughter company |
дочернее предприятие |
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Someone who had your job before you started doing it |
предшественник |
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To tell the chief executive officer of your company about what has been happening, or what you are doing as part of your job |
отчитываться напрямую генеральному директору |
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To manage every-day problems in a company |
управлять делами на ежедневной основе |
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To look after staff in order to help them in a difficult situation |
заботиться о подчиненных |
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To be a person who has a control or responsibility for a group of people or an activity |
быть ответственным за |
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To be responsible for |
быть ответственным за |
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To exchange information with someone who works in another organization or department so that you both can be more effective |
налаживать контакты с |
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To be chosen to take a position of the Head of IT department |
быть назначенным на позицию руководитель отдела IT |
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Very competitive environment or situation |
беспощадный, с сильной конкуренцией |