- •Marketing Communication Model.
- •The Concept of Integrated Marketing Communications
- •Channels of Distribution. Criteria for channel’s selection.
- •Trade Intermediaries, their role in the marketing channels strategy.
- •5. Personal Selling, its role in the marketing communications
- •6. Process of Advertising Campaign Planning
- •7. Direct Marketing Methods
- •8. Observation method in marketing research
- •9. Experiments in Marketing Research
- •10. Qualitative marketing research, its types and goals
- •11. Quantitative marketing research. Comparative analysis of surveys methods
- •12. The sequence and content of Marketing Planning Stages
- •13. The technique of swot analysis, its implementation
- •14. Marketing budget and control in marketing planning
- •15. The surveys in marketing research. Types and Use
- •16. Questionnaire development. Types of Questions and questions sequence.
- •17. Development and implementation of focus-groups. Peculiarities of qualitative data analysis and interpretation
- •18. Sampling in marketing research. Types of samples procedures. Sample size estimation.
- •19. Panel’s research. Evaluation of market share of products on the basic of panels research results
- •20. Marketing Information System (main blocks). Its importance for the organization
- •21. The Logic of marketing research process
- •22. Factors, influencing consumer behavior. Model “Stimulus – Reaction”
- •23. Couplend’s classification of products.
- •24. Kotler’s Multi-attribute model of Product
- •25. The goals and main tools of Advertising and pr- campaigns. Methods of Advertising campaigns effectiveness evaluation
- •26. Relationship marketing. Consumer loyalty development. Partner relationships
- •27. Branding policy. Methods of Brand equity estimations
- •28. Main stages of New Product Development. Methods of laboratory and natural experiments for product testing
- •29. Marketing strategy and tactics. Linking corporate and functional strategies.
- •30. Marketing mix. The contents and priorities in marketing tools selections
- •31. Marketing pricing policy. Demand-oriented, costs-oriented, competitive-oriented pricing strategies
- •32. Profit and value equations and their role in marketing pricing policy
- •33. Market segmentation. Criteria of target segment selection. Market positioning.
- •34. Demand: level and structure. Methods of demand evaluation.
- •35. Methods of attitudes measurement. Osgud scale, Likert scale.
- •36. Product Life cycle (plc). Different marketing aims and tools on the different stages of plc
- •37. The process of Consumer Purchase decision. Cognitive dissonance, and Marketing strategy for its minimization
- •38. Marketing matrix (bcg, Ansof’s, Porter’s competitive matrix)
- •39. Personal selling. Methods of personal selling effectiveness evaluation
- •40. Sales promotions. Target audience. Main tools of sales promotions. Pro and cons of Sales promotions
- •Pr and their role in the overall marketing strategy.
- •Organization of marketing function within management structure. Marketing specialists job descriptions.
- •International marketing. Main peculiarities of marketing strategies on the international markets
- •Scanning of the international marketing environment
- •Entry modes in the international marketing, comparative analysis
- •Adaptation vs. Standardization strategies for international firms
- •Peculiarities of b2b marketing. Specifics of markets, products and main participants.
- •Peculiarities of marketing of services.
- •Peculiarities of electronic commerce and e-marketing
- •The role of marketing in the financial institutions
- •Information and computer systems and programs and their role in marketing analysis
- •Marketing audit. Main stages and goals
- •Pull and push strategies in marketing channels development.
- •Description of flows in different marketing flows
- •Theory of conflicts in marketing channels.
- •New marketing paradigms and the future of the marketing tools
- •Main indicators of marketing channels effectiveness
- •Market capacity and market share equations.
6. Process of Advertising Campaign Planning
Advertising is any paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor.
Identifying the target audience
Specifying advertising objectives
Setting the advertising budget
Designing the advertisement
Message content, different appeals
Creating actual message
Selecting the right media
The goal is to reach maximum exposure and minimize costs
Media alternatives
Selection criteria
Scheduling advertising
Factors of scheduling: Buyer turnover, Purchase frequency, Forgetting rate
Scheduling approaches:
Continuous (steady) schedule – ad is run at a continuous schedule throughout a year
Flighting (intermittent) schedule – reflect seasonal demand
Pulse (burst) schedule – flighting combined with continuous when demand is high, promotion period or introduction of a new product.
7. Direct Marketing Methods
Direct marketing is a form of advertising that reaches its audience without using traditional formal channels of advertising, such as TV, newspapers or radio. Businesses communicate straight to the consumer with advertising techniques such as fliers, catalogue distribution, promotional letters, and street advertising.
Direct marketing is predominantly used by small to medium enterprises with limited advertising budgets which do not have a well-recognized brand message.
Direct Mail
Telemarketing
Email Marketing
Door-to-Door Leaflet Marketing
Couponing
Direct selling
8. Observation method in marketing research
Observational research (or field research) is a social research technique that involves the direct observation of phenomena in their natural setting. The main advantage of observational research is flexibility. The main disadvantage is it is limited to behavioral variables. Most frequently used types of observational techniques are:
Personal observation (ex. observing products in use; determining the socio-economic status of shoppers)
Mechanical observation (ex. eye-tracking analysis while subjects watch advertisements; on-site cameras in stores)
Audits (ex. retail audits, inventory audits)
Trace Analysis (ex. credit card records)
Content analysis (ex. observe the content of magazines, or newspapers)
9. Experiments in Marketing Research
Experiments are a type of research based on the following logic. If you identify two or more groups that are equivalent, expose those groups to different treatments, and subsequently observe differences between the groups on some dimension of interest, then you can reasonably conclude that those differences must be caused by the treatments. The following are characteristics of true experiments: (1) at least one treatment group and one comparison group, (2) at least one outcome measure, and (3) random assignment of subjects to treatments. Experiments can be used to test the effects of different prices, ad appeals, sales promotions, product changes, or any other marketing actions being considered on consumer attitudes and, most important, behavior. True experiments with random assignment to treatments are sometimes impossible or impractical.
