I help people to achieve or realize their dreams, using people?

People must come first. According to Fred Smith, in "Federal Express "from the start putting people first. First, it is required by the moral law, and secondly, it is beneficial to the business. "Our corporate principle is this: People - Service - Profit."

The question posed in the subtitle, is directly related to the promptings of the leader. The difference between the manipulation and motivation can be expressed as follows:

Manipulation - traffic to my advantage.

Motivation - towards mutual benefit.

 

Am I ready to go for confrontation, if necessary?

Most people can be very difficult to confront. If you dislike reading the word "confrontation", I propose to replace it with an "explanation". Not to oppose the person, and Educate, following the Ten Commandments objections.

 

Ten Commandments objections

1. Speak objection in person rather than in public.

2. Speak it as soon as possible. It's better than to delay and wait.

3. Make one comment at a time. Do not force a person a long list of objections.

4. A remark, do not repeat it endlessly.

5. Pay attention to the person only matters that it is capable of change. If you require a person that is not in his power, he would feel helpless and frustrated, and it will destroy the relationship of trust.

6. Avoid sarcasm. Sarcastic remarks usually cause people disturbance, indicating that you are angered not the actions of people, and the people themselves.

7. Avoid common words like "always" or "never." Typically, these expressions make people take a defensive stance.

8. If possible, set out for criticism in the form of suggestions or questions.

9. Do not apologize for the need to object. It distracts from the essence of the problems and may indicate uncertainty about your right to raise objections.

10. Do not forget to balance the negative comments as positive. In such cases, I use "principle of the sandwich": compliments - note - a compliment.

I listen to people, not only with their ears, I can hear more than words?

To check whether you are a good listener, use the following test developed for my team and proven effective.

 

Am I a good listener?

Depending on your choices, give yourself a certain number of points:

"Always" - 4 points

"Normally" - 3 points

"Occasionally" - 2 points

"Never" - 1 point

1. Do I allow the speaker to finish his thought without interruption?

2. I listen "between the lines", said catching the subtext?

3. I write down key facts and phrases?

4. I repeat I have just spoken to the source, explaining his position?

5. I avoid manifestations of hostile and / or excitement, if you do not agree with the heard?

6. I stop to pay attention to distractions during the hearing?

7. I try to show interest in what they talk?

Calculation of results

26 or more: You are a great listener.

22-25: Above average.

18-21: There is an opportunity for improvement.

17 or less: Now start to train your ability to listen to people! *

Practicing psychiatrist David Burns, a professor of psychiatry at the University of Pennsylvania, said: "The biggest mistake one can make when trying to speak convincingly - to put in the first place to express their own feelings and ideas. Most people want to be listened to, respected and understood. The moment when a person feels that he understands he is more committed to understand your point of view. "

* Stephen Ash «The Career Doctor», in Michigan Department of Social Services, No-name newsletter, Fall 1986.

 

What are the strengths of this man?

Any person engaged in "not their business", will quickly lose motivation. But it is necessary to switch this man for the job in which he will be able to play to their strengths as the picture changes radically. Man "in his place" shows a high level of motivation.