Basic Rules of Business Etiquette

Прочитайте текст и сопоставьте заголовки A-C к абзацам с их содержанием 1-3.

A) Appearance and dress code.

B) Punctuality and getting ready to business.

C) Politeness

1. Children learn that the golden rules of life such as saying “please” and “thank you,” are common courtesies. The same is true in business. An individual who exhibits politeness is often rewarded with success in his chosen field.

2. Perhaps the easiest way to exhibit professionalism is to be punctual. You must arrive at the office on time, ready to work. A professional who is regularly late for appointments gives the impression that she does not respect the value of other people’s time. In addition to arriving on time, business etiquette dictates that an individual must be prepared to conduct the business at hand. He must have all resources such as reports, sales brochures and other documents ready for use.

3. An individual who wishes to be taken seriously in the work place must dress appropriately for his environment. If his office culture is to dress in formal business attire, he must wear a jacket and tie at all times. On the other hand, if his industry dictates a t-shirt and jeans, he would look pretty silly dressed in a suit. By wearing appropriate attire for his line of business, he ensures that everyone he comes in contact with will take him seriously.

ГБОУ СПО «Самарский торгово-экономический колледж»

Цикловая комиссия социально-гуманитарных и естественнонаучных дисциплин

Учебно-методический материал для студентов 1 курса всех специальностей

По темам: Речевой этикет. Правила делового общения. Телефонный разговор. Бизнес-ланч.

Составила преподаватель: Кутрова Е.А.

Самара,2013