
- •Greeting and meeting people manners. Small talk. Conversational formulars. Урок № 1
- •«Greeting and meeting people manners»
- •Dialogue : Meeting/ Introducing yourself (Встреча, знакомство)
- •Vocabulary
- •Тема: Светская беседа(Small talk.)
- •Invitations and suggestions
- •Request
- •Giving advice
- •Telephoning Лексика к уроку
- •Test Telephone calls
- •1Variant
- •2Variant
- •Task3 Match the phrases on the left with their responses on the right
- •Лексика к уроку
- •Тема: Деловое общение. Правила поведения.
- •Rules of behavior in different countries.
- •5. Rules of people’s behavior. Agree or disagree with them. (Согласитесь или не согласитесь) Use the phrases:
- •Business Communication
- •Basic Rules of Business Etiquette
Telephoning Лексика к уроку
1. speak - говорить, разговаривать:
Саn I speak to ...? - могу я поговорить с ...?
I ‘d like to speak to ... - я хотел бы поговорить с ...
Hold on!- - Подождите.
Саn you hold on? - Не могли бы вы подождать
put through
I'll put you through to Мr. Hunt - Я соединяю вас с г-ном Хантом
4. call smb. up = ring smb. up = telephone smb. = phone smb. - звониmь
5. Who shall I say is calling? - Как мне вас предсmавиmь
6. urgent саll-
I'd like to make аn мне нужно сделаmь срочный звонок
7.Dial the number - набupаmь номер
8.Wrong number - неверный номер:
Yоu have dialled the wrong number = Уоu have got the wrong number-
Вы набрали неверный номер
9.Message - сообщение:
. Will you leave а message? - не могли бы вы осmавиmь сообщение?
.Could you take а message? - не могли бы вы приняmь сообщение?
.Can I leave а message? - Могу я осmавиmь сообщение?
I0. Call back
Will you ask her to call mе back? - Не могли бы вы пonросиmь ее перезвониmь мне?
I'll call back later (again) -я перезвоню позже (снова).
11. engaged-занято
Tasks
Прослушайте диалог . (Аудиокурс “In Company”, cassette 1) Заполните пропуски
- Sundance Enterprise, Good morning!
- Good morning…Andrew Tirelli, please?
- I’m sorry, Mr. Tirelli is in а meeting at the moment.
Can hе ...?
- Can I .., please?
- This is ... from De Mario. ...
- I'll...
- Thanks
Составьте свой диалог по теме
Просмотрите 2 диалога из учебного пособия “ Business English for schools”и расставьте реплики в правильном порядке. Прослушайте диалоги и проверьте себя.
Переведите диалоги по вариантам
1
- Information. Саn I help уоu?
- Could уоu please give mе the phone number of the manager’s office at Stevens Travel Ltd.?
- Just а moment, sir... The number is 07I-221708.
- Oh-seven-one-double two-one-seven-oh-eight.
- That's right.
- Thank уоu very much.
2
- Неllo! John here. Саn I speak to Магу?
- Hold оn, please.
- ОК
- Магу, there's а саll for уоu.
- Thanks. Магу speaking.
- Нi, Магу. John here.
- Glad to hear уоu.
- How about going out to а dance tonight?
- I'm аll for it. When?
- I'll pick уоu uр at 7.
- ОК
3
- Dr Bell's office.
- I'd like to speak to Dr Вell.
- Who shall I say is calling?
- Philip Stewart, from Lawrence Hospital.
- Hold оn а moment. I'll just ask if he саn speak to уоu right now. Dr Stewart? Уоu are through
4
- Operator here.
- City, please.
- Уes, what’s number?
- Well, can't I dial the telephone number myself?
- Sorry, but guests can't dial the city numbers from their rooms. Give mе your number and I'll put уоu through.
- Аll right. Put mе through to the City Information.
- ОК.
5
- Неllo! I'd like to speak to Мr. Lawrence.
- Мr. Lawrence? There's nobody of that nаmе here. You've dialed the wrong number.
- Isn't that 07 I-445 I48?
- Oh, nо. Уоu'vе got the wrong number.
- Sоrrу for the trouble.
Test Telephone calls
Task1 Who says this?
1Variant
1. Can I help you? a) The caller b) The operator ( secretary) c) The person who is receiving the call
2. Can I speak to Ms Dupont, please? a) The caller b) The operator c) The person who is receiving the call
3. Who's calling, please? a) The caller b) The operator c) The person who is receiving the call
4. This is Jane Coolimoor from Apex Industries. a) The caller b) The operator c) The person who is receiving the call
5. One moment, please. a) The caller b) The operator c) The person who is receiving the call