- •Part II (8 – 12)
- •Part III (13 – 20)
- •Reading Part I (1 – 6)
- •Interviewing Skills
- •Part II ( 7 – 12)
- •Why Seeing is Succeeding
- •Part III (13 – 20)
- •Software from the kitchen
- •Gordon’s principles of managing people
- •Grammar and vocabulary Part I (1 – 10)
- •Part II (questions 11-20)
- •Assistant To Public Relations Manager
- •Writing
- •54 Riverside
BUSINESS ENGLISH TEST
LISTENING
Part I (1 – 7)
Listen to a telephone conversation.
Write one or two words or a number in the spaces on the form below.
You will hear the recording twice.
New member of staff details
Name: |
(1) Ms .......... |
Starting date: |
(2) ………. ………. |
Phone extension: |
(3) ………. |
Email address: |
(4) ……….@horsham.com |
Network password: |
(5) ………. |
Starting salary: |
(6) £………. |
Home address: |
(7) ………. West Street, Kenford |
Part II (8 – 12)
Listen to five short recordings.
For each recording, decide where the person is speaking.
Write one letter (A – F) next to the number of the recording. Do not use any letter more than once.
You will hear the recording twice
(8) |
A. office |
(9) |
B. hospital |
(10) |
C. factory |
(11) |
D. airport |
(12) |
E. car park |
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F. shop |
(8) |
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(9) |
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(10) |
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(11) |
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(12) |
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Part III (13 – 20)
Listen to two people discussing a recent business trip.
For each question (13 – 20), choose the correct answer and mark one letter (A, B or C).
(13) Rebecca thought her trip was very
A. successful.
B. disappointing.
C. enjoyable.
(14) Why did her plane take off late?
A. There were technical problems.
B. The weather was bad.
C. The plane was diverted to Glasgow.
(15) Where were Rebecca’s meetings?
A. In London.
B. In Glasgow.
C. In Manchester.
(16) Rebecca spoke to the Chief Executive from
A. Sterlings’.
B. Vinters’.
C. Coopers’.
(17) Which company is in financial difficulties?
A. Sterlings
B. Vinters
C. Coopers
(18) Who will be at the meeting on Tuesday?
A. Jimmy and Rebecca
B. Brian and Jimmy
C. Brian and Rebecca
(19) Who will organize the visit?
A. Jimmy
B. Joanna
C. Rebecca
(20) What will they discuss?
A. advertising
B. office buildings
C. Staff
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(14) |
(15) |
(16) |
(17) |
(18) |
(19) |
(20) |
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Reading Part I (1 – 6)
Read the article divided into paragraphs (1 – 6) and choose the best title (A – G) for each paragraph. Use each letter only once.
Interviewing Skills
A. Two people in an interview |
E. Skilled interviewers |
B. Disadvantages of the book |
F. Costs of poor interviewing |
C. Candidates' experience |
G. Basic types of interviews |
D. ‘Question and Answer’ interview |
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1. |
There are three basic types of job interviews: ‘traditional interview’, ‘case interview’ and ‘behavioural interview’. By traditional interview we usually mean a number of standard questions about qualifications, experience, skills and knowledge. Although this type of interview is not always appropriate, it is still very widely used by most employers. |
2. |
The aim of interviewing is to fill vacancies with suitable people. In her book ‘Interviewing Skills’ Hazel Conway points out that if all interviewers were skilled, far fewer people would be given jobs they cannot do, and then leave soon afterwards. |
3. |
It is generally recognised that the cost of recruiting a replacement can equal an annual salary, but it is a weakness of Conway's book that it does not deal with the costs that ineffective interviewing techniques can lead to. |
4. |
Conway claims that the traditional ‘question and answer’ interview between two people depends too much on whether the interviewer likes the candidate, and not enough on whether he or she has the skills necessary for the job. For this very reason it is not the best thing to select the staff in such a way. |
5. |
‘Interviewing Skills’ usefully covers everything an employer needs to know about preparing for and holding interviews, such as researching the applicant's work experience. Surprisingly, Conway differs from many writers in considering that applicants' personal interests should play no part in decisions concerning appointments. |
6. |
Many might also disagree with the author’s ideas on how to reject unsuccessful candidates. While ‘Interviewing Skills’ would be helpful for someone about to interview job applicants for the first time, it has little to offer anyone experienced in the activity. |
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