5. Complete the sentences as in the example and translate them into Ukrainian.

Example: The first step is to identify and define the problem – Перший крок полягає в тому, щоб виявити і визначити проблему.

1. The task is … .

2. The goal is … .

3. The useful approach is … .

4. One more task is … .

7. Translate the following sentences paying attention to the italicized parts.

1. Other decisions are often intuitive ones.

2. The manager may have a gut feeling that certain course of action is the right one.

3. To make good decisions, the manager should be able to select, rationally, a course of action.

4. Before making a decision, the manager will carefully assess the options.

5. Having done this, he will have to take a decision.

6. He may solve his problem by making changes in the product range, increasing advertising….

8. Read the text again and answer the questions.

1. What are management functions?

2. What is a key management responsibility?

3. What are different kinds of decisions a manager has to make?

4. What decisions are more difficult to make?

5. What is a useful approach to complex problems?

6. What are the four phases of the process of decision-making?

7. Can a manager use more than one options?

9. Complete the following passage with the correct forms of the words in the box below. Look the meaning of these words in the dictionary.

arise (v.) rise (n.) rise (v.) raise (v)

A serious problem has …(1) in my company. Because the cost of living …(2) by 6% last year, management decided to …(3) the salaries of all the staff. For this reason, they gave everyone a …(4) of $ 10 a week. However, later on, they had to pay for this by …(5) the prices of all our products by 10%. Such a large …(6) in prices made our products uncompetitive. So, now, management is talking of lowering our salaries again!

Text b Team Decision-making Reaching Consensus for Better Decisions

While many of the decisions we make on a daily basis are quite simple, some are not. These decisions may involve assimilating a huge amount of information, exploring many different ideas, and drawing on many strands of experience. And the consequences of the right or wrong decision may be profound for the team and the organization.

So, should leaders be decisive, think the issues through on their own, and take firm action? In some cases, no.

There's a limit to how much information any one individual can process, and a limit on how many perspectives one person can see. Many decisions need full group participation to explore the situation, provide input, and make a final choice. Groups can often make better decisions than any person operating on his or her own. This is one of the main reasons that good companies have boards, where important decisions are taken.

The problem is that when you bring other people into the decision-making process, you need to approach decisions differently. These approaches vary, depending on a number of different factors, including:

• The type of decision.

• The time and resources available.

• The nature of the task being worked on.

• The environment the group wants to create.

Understanding why and how best to organize decisions for your team is an important skill.

The Challenge of Team Decisions

Using team input is challenging, and it takes preparation and time. As the saying goes, if you put three people together in a room, you'll often get four opinions. People can often see issues differently – and they all have different experiences, values, personalities, styles, and needs. Team decision-making strategies should therefore be used when you want to get participation and achieve consensus.

Team Consensus Methods

When your whole group needs to be involved in the process, you need to explore consensus decision-making models. With these, each team member has the opportunity to provide input and opinions. All members discuss alternatives until they agree on a solution.

With consensus, there's often compromise. Not everyone gets everything they want out of the final decision. However, because everyone has fair input, the decisions reached are often ones that all can live with.

Team decision-making is often time-consuming, meaning that it makes sense to prepare for it properly. Before you organize full team participation, make sure that it's appropriate, and that you have the necessary time and resources for it.

However, teams can often commit more enthusiastically to decisions reached through consensus. Using a variety of techniques, you can achieve this in such a way that everyone has a chance to contribute to the final result.

Notes: drawing on many strands of experience -