Dialogues: flight reservations and booking air tickets

Dialogue 1. Read and translate the dialogue:

Tourist: I am going to fly to Los Angeles next week and I would like to make reservations for a round-trip ticket.

Travel clerk: What day are you planning to leave for Los Angeles?

Tourist: On the 15^th of October.

Travel clerk: There are two flights on that day – at 9 a.m. and at 6:45 p.m.

Tourist: And what is the flying time?

Travel clerk: Four hours.

Tourist: I would rather leave at 9 in the morning.

Travel clerk: What class? And when would you like to come back?

Tourist: Economy. And I will fly home in November, first Monday, also morning flight, if possible.

Travel clerk: Sure. Your name and address?

Dialogue 2. Read and translate the dialogue:

Travel agent: Good morning, sir. May I help you?

Traveller: Good morning. I would like an airline ticket from London to Paris, from Paris to New York, and from New York to London.

Travel agent: When are you planning to travel?

Traveller: On July, 9^th from London to Paris. On July, 12^th from Paris to New York. And on July, 25^th from New York to London.

Travel agent: First class or economy?

Traveller: Economy class is fine.

Travel agent: It will cost you 1200 pounds, total price.

Traveller: That is fine for me.

Travel agent: Is the ticket in your name, sir?

Traveller: Yes, please. My name is P.A. White.

Travel agent: Here is your ticket, sir. There are three coupons for each leg of your journey. The carrier is British Airways. The code Y is for economy. The baggage allowance is 20 kg.

Traveller: Thanks.

Dialogue 3. Read and translate the dialogue:

Travel clerk: Good morning. Can I help you?

Tourist: Good morning. I want to book a flight from Barcelona to Rome.

Travel clerk: Yes, sir. When would you like to travel?

Tourist: Is there a flight on Friday evening?

Travel clerk: Friday evening … Yes. Iberia fly to Rome on Friday evening.

Tourist: Oh, good. I have got an open round-the-world ticket, starting in New York.

Travel clerk: Have you got the ticket with you? There may be some restrictions.

Tourist: Sure. There you go.

Travel clerk: Thanks you. Could you wait a minute while I will check availability?

Tourist: Yes, sure.

Travel clerk: Yes, that is fine. Here are no restrictions on this ticket. Can you give your contact address and telephone number in Barcelona?

Tourist: Yes. It is the Hotel Goya and the number is 5647879.

Travel clerk: Fine. The flight leaves at half past eight. Would you please check in one hour before departure? Here is your ticket. Have a good flight.

Tourist: Thank you very much.

Dialogue 4. Match the following words with the text:

flight, carrier, timetable, trip, to return, rail, back, terminal, to arrive, direct, to depart, payment, to start, to change, in advance, to be booked, fee, check in.

Traveller: Good afternoon.

Travel Agent: Good afternoon. Can I help you?

Traveller: Yes, I am going to have a long business ….. . First go to London. Then I move to Berlin, after that return ….. to Moscow via Minsk.

Travel Agent: Ok, what about the dates and time.

Traveller: I have to be at the conference in London on the 15^th of April. The conference ….. at 11 a.m. Then I meet with my partner in Berlin on the 17^th of April at 10 a.m.

Travel Agent: So, I see How long will you stay in Berlin?

Traveller: I plan to leave Berlin the same evening. The next meeting is in Minsk the 18^th of April. The next day I ….. to Moscow.

Travel Agent: Ok. Let’s see the ….. .Oh, I am sorry, but all ….. ….. from Moscow to London ….. over. All we can do is to book flight via Vienna. You have ….. there.

Traveller: Ok. What is the time of arrival?

Travel Agent: It departs at 6 a.m. from Moscow Sheremetievo airport, ….. 2 and arrives to Vienna at 7 a.m. The next flight ….. at 7:40 and ….. to London Heathrow airport at 8:45. The carrier is “Austrian”.

Traveller: That sounds nice. What about other flights?

Travel Agent: Let’s see. The flight from London departs at 5 p.m. and arrives to Berlin at 7 p.m. Your ….. is “British Airways”. You depart from Berlin to Minsk at 12 p.m. and arrive 2 sharp. Your company is “Lufthansa”.

Traveller: Ok. And I plan to return home by ….. . Railways station in Minsk is right near my hotel.

Travel Agent: Then this is really the best way. So, what class do you prefer?

Traveller: Business class.

Travel Agent: Ok. We have to book the tickets ….. Let’s make a calculation. That is 3000 dollars in total including taxes and ….. of the companies. What sort of ….. do you prefer? You know we charge fees if you pay in a credit card.

Traveller: Ok, I will pay cash. Her are you are.

Travel Agent: Thank you. Bon Voyage! Do not forget, that ….. starts 3 hours before

flight.