Shop Assistants – Cashiers – Customers.

• (I'm afraid/ Sorry) I don't have any change.

• Anything else?

• Are you looking for something?

• Are you being served?

• Could I get a (plastic) bag, please?

• Can I help you?

• Do you have these in another size / colour?

• Cash or charge?

• I’m looking for a summer sweater.

• Have a nice day!

• It's too small/big/wide/baggy/tight/expensive.

• Here you are.

• What size do you take? What size are you?

• Here's your change.

• That's 20 euros/euro altogether.

• How much is it?

• Where can I try this on, please?

• How does it fit?

• Where can I find magazines?

• I don't like it.

• Sorry, we don't sell souvenirs.

• I need ...

• Do you have this in size seven?

• I'm size ...

• Pay at the cash desk, please.

• It doesn't fit me.

• The dress suits you very well.

• It doesn't suit me.

• The fitting room is over there.

• It's on offer.

• Could I get a receipt, please?

• It's over there.

• I'm just browsing.

• That's all.

• May I try this on, please?

• What can I do for you?

• Do you accept credit cards?

• Where is the cash desk?

• Do you have/sell souvenirs?

• Would another colour do?

• Do you have this in green?

• Do you have any change?

• Would you like to try it on?

• How is it?

Spencer:

Doris, do you want to come to the mall with me?

Doris:

I'd love to, but I'm broke. / Don't feel like it. I'm broke.

Spencer:

So am I, but I like browsing through the music store there.

Doris:

Are you sure you only want to browse?

Spencer:

Yeah. I like to listen to new albums there. I don't have money to buy them, but I can go there and listen. You know you don't have to pay for listening.

Doris:

Well, we can also do some window shopping, can't we?

Clerk:

May I help you?

Karen:

Yes. Do you have these shoes in size seven?

Clerk:

I'm not sure. If you can't find them on the rack, they may be out of stock. But let me look in the stockroom.

Karen:

Thanks. I'd like to try on a pair if you have them.

Clerk:

I'll be right back.

Assistant 1:

Can I help you?

Customer:

No, I’m just looking, thanks (= I don’t need help)

The customer goes to other section.

Assistant 2:

Can I help you?

Customer:

Yes, I’m looking for (= I want) some pants.

Assistant 3:

Can I help you?

Customer:

I’m being served, thanks. (= another assistant is helping me).

Assistant 1:

What size are you looking for? (e.g. big? small? medium? 12? 14? 16?)

Customer:

Where’s the changing room (= the fitting room)?

Assistant 1:

It’s over there on the right.

Customer:

I’ll take this one/these. (= Yes, I want to buy this one/these)

Customer:

No, I’ll leave it thanks. (= No, I don’t want to buy them).

Customer:

Excuse me. Where do I pay for these?

Assistant 1:

Over at the cash desk/till.

Customer:

Can I pay by cheque/ credit card?

Assistant:

Yes, of course.

Assistant:

Hi, are you being helped?

Karen:

No, I'm not. I'm interested in some scarves.

Assistant:

All our scarves are in this section. What do you think of this one here? It's made of silk.

Karen:

Hm, it looks nice, but I'd like to have something warm for the winter.

Assistant:

Maybe you would like a heavy wool scarf. How about this one?

Karen:

I think that's what I want. How much is it?

Assistant:

It's...seventy-five dollars plus tax.

Karen:

It's a little expensive. Do you think it's possible to get a discount?

Assistant:

Hm, since you like it so much, how about a 10 percent discount? That's the best I can offer.

Karen:

That's good. Could you wrap it up for me?

Assistant:

Sure. Is there anything else I can get for you?

Karen:

No, that should be it. Thank you.