18 Have a look at the form below:

Executive's Diary - Mrs Pauline Henderson (Personnel Manager)

July 19 ...
16 Monday week 29
0930	Executives Metting	Boardroom
1130	Talk to Induction Course members	Training Cen­tre Room В16
1230	Rotary Club Lunch	Royal Hotel
1430	Mr J Saunders, Area Manager, TEC	Office
1630	Viewing of staff appraisal video PH	Training Cen­tre Room A10
1930/ 2000	Golf Club Barbecue PH RH	Park Avenue Golf House
NOTES
	Gordon Mann (Personnel Officer) on holiday this week
	John Smart (Training Officer) 25 yrs. with firm on 23 July

Say which form it is:

a form for booking accommodation

a form for booking appointments

a form for booking the use of some equipment

a form for booking the use of a conference room

Answer the following questions:

(1) Where do you think it is placed?

(2) Who are the persons whose names are written down in the form?

(3) What does the note mean?

(4) Where would you place your name if you worked there?

Text 3: Code of conduct

The most important rule for a businessman is to keep his word and to be honest. Besides, punctuality is very important, for business and social appointments. The businessman should observe various rules.

Here are a few formulas for everyday communication:

Greetings Partings

The most common

Good morning. Good-bye.

Good afternoon. Bye-bye.

Good evening. Bye now.

Bye.

The less formal

Hello! It has been nice seeing you.

Hi! I hope to see you again soon.

Introducing

There are different levels of introductions:

May I introduce Mr Brown.

I'd like you to meet Mr Brown.

This is Mr Brown.

Mr Smith, I would like you to meet Mr Brown. He is doing business in chemicals. He is Vice President of British Chemicals Ltd. His of­fice is not far from yours, in London.

David: John, this is Maria Olivan.

Maria, this is John Black.

John: Hello, Maria.

Maria: Hello, John

When two persons are introduced they often exchange the following:

- How do you do.

- How do you do.

They can also add a phrase like this:

I'm glad to meet you.

I'm pleased to meet you.

It's nice to meet you.

When you are introduced listen carefully to each name and use it later in your conversation. This will help you to remember the name. If you forget a person's name or did not hear the name do not hesitate to say:

I am sorry I have forgotten your name.

I am sorry I did not hear your name.

In many English speaking countries handshaking is a so­cial courtesy whenever people meet or are introduced. When men meet or are introduced they generally shake hands. Women shake hands less frequently. Kissing is prevalent at parties when people meet.

Sometimes people are to introduce speakers to audience on some formal occasions. For example:

Ladies and gentlemen! It is a privilege for me to intro­duce Mr Watts. Mr Watts is a recognized authority in the management field. He is a member of the advisory com­mittee for the labour and management programme Mr Watts' topic tonight is:

How to organize an effective business programme. Mr Wattsl

Vocabulary

code - кодекс

conduct - поведение

code of conduct - кодекс поведения

honest - честный

punctuality - пунктуальность

to observe - соблюдать

to observe a rule - соблюдать правило

formula - формула, формулировка

pl. formulas/formulae

to greet - приветствовать

greeting card - поздравительная карточка

level- уровень

to part - расставаться

to introduce - представить

to introduce smb to smb- представить кого-либо кому-либо

introduction - 1) представление 2) введение

to add - добавить

conversation - разговор

to hesitate - колебаться, стесняться

Please do not hesitate to phone me. - Пожалуйста, звоните мне./не стесняйтесь, звоните.

hesitation - колебание, запинка

to shake - трясти, потрясать, встряхивать

to shake hands - пожать друг другу руки

handshaking - рукопожатие

courtesy - вежливость

social courtesy - правила вежливости, этикет

frequently часто

less frequently - мение часто

more frequently - более часто

kiss - поцелуй

kissing- целование

prevalent – преобладающий, превалирующий

to prevail - преобладать, преварировать

party - прием гостей, званый вечер

at parties - на приемах

audience - публика, слушатели, зрители

authority - авторитет; власть,

recognized authority - призванный авторитет

field - область

management field - область управления

to advise - советовать

advice - совет

advisory - совещательный

advisory committee - совещательный комитет

topic - тема, предмет

topical - актуальный

programme - программа

Grammar Revision 3: The construction would like to do smth

I would like to say a few words. Я хотел бы сказать несколько слов

I'd like to introduce our guest. Я хотел бы представить нашего гостя

Would you like to add anything? Вы хотите что-нибудь добавить? (= Вы не хотите ничего добавить?)

Exercises

19 Make a few sentences using these words:

I to send a greeting card.

He to introduce you ...

We would like to discuss this topic ...

They to take part...

to meet...

to go to ...

to read a few ...

20 Translate into English:

(1) Что бы вы хотели сейчас посмотреть?

(2) Какие темы вы бы хотели обсудить на следующей нашей встрече?

(3) Они хотели бы пригласить директора-распорядителя.

(4) Когда вы хотели бы увидеть ее?

(5) Я хотела бы получить вашу визитную карточку.

(6) Что вы хотите посмотреть сейчас?

21 Say how the following nouns are formed:

rule meeting importance formality

word saying honesty topicality

name greeting introduction variety

hope handshaking frequency communication

change conversation businessman businesswoman

exchange statement punctuality observation

22 Form nouns from the following verbs with the help of the appropriate suffix (-tion or -ment):

to introduce

to manage

to appoint

to hesitate

to recognize

to observe

to consider

to develop

23 Complete the sentences with the following words:

punctuality, rule, hesitate, name, courtesy, frequently

(1) The most important... for a businessman is to keep his word.

(2) ... is very important.

(3) When you are introduced, listen carefully to each ...

(4) If you forget the name do not... to ask the person to repeat it.

(5) In many English speaking countries handshaking is a social...

(6) Women shake hands less ...

24 Write out the words with which people:

(1) greet each other, (2) introduce other people, (3) ask for an excuse if they forget the name of the person to whom they have just been in­troduced

25 Act out a few scenes:

You are introduced to Mr Watts.

You are introducing Mr Watts to somebody.

You are meeting Mr Watts in the afternoon.

You are parting with Mr Watts.

26 Sum up what the text says about handshaking.

27 Say what you know about handshaking here, in our country.