
- •The Management Process
- •Nature of Work Agenda
- •C omputerized customer service tracking system. Thus work agendas tend to reflect, at least to some extent, the personal preferences and career objectives of individual managers.
- •Work Methods and Roles
- •Managerial Knowledge, Skills, and Performance
- •Puzzle-1 point
- •Translation-1 point
- •Summary-1 point
- •Puzzle-2 point
- •And sale of resources and products
- •Puzzle-3 point
- •Functional and General Managers
- •Management Level and Skills
- •Summary-2 point
- •Puzzle-3 point
- •Check point
Summary-1 point
►Translate the phrases below into Russian and make them stick in your mind. Use as many of them as possible to summarize Theory 1:
accelerating global competition
to reassess one’s approach
to gain a competitive edge
to set goals
to reach goals
to perform functions
to encourage change and innovation
to carry out plans
to allocate and arrange human resources
to determine a task
to staff jobs with individuals
to be aimed at smth
to conform to smth
to form the basis of the managerial process
to contribute to smth
not-for-profit organizations/ nonprofit organizations
charitable organizations
work agenda
to attempt to accomplish
job demands
job constraints
job choices
to initiate a proposal
to act as a liaison
to share information
to handle disagreements
to negotiate with collaborators
to need a sound knowledge base
in pursuit of organizational goals
to be important ingredients in organizational performance
Puzzle-2 point
Match the words on the left with their definitions on the right
1. Manage
a) management (n) 1) relating to the work of a manager
b) manager (n) 2) possible to control or deal with
c) to manage (v) 3) the people who control a company
d) managerial (adj) 4) a person who is employed to control, organize, and direct part or all of a business or organization
e) manageable (adj) 5) a woman who runs a shop or restaurant
f) manageress (n) 6) to be in charge or in control of an organization, a department, a project, etc.
7) the control or organization of people, a business, a department of a firm, a project, or a process
Complete the following sentences with an appropriate term from the left column
1. The fall in profits was a result of bad ______________.
2. The company has taken on a new marketing ________________.
3. She started work as a sale assistant in a shoe shop but soon became the ______________________.
4. He decided to apply for a _________________ position.
5. He _________________ a team of 15 staff.
6. The hotel is now under new ______________________.
7. How well organizations achieve their goals depends on ___________________ performance - the manager's effectiveness and efficiency.
8. Employees work harder if they believe ______________ is concerned about their welfare.
9. As _________________, people carry out the functions of planning, organizing, staffing, leading and controlling.
2. Compete
a) competition 1) process of being competitive
b) compete 2) related to, based on, or decided
by competition
c) competitor 3) the rivalry among buyers and
among sellers in the purchase
And sale of resources and products
d) competitive 4) a person or company that offers
the same or better goods and
services as another and
therefore competes for the
same customers
e) competitiveness 5) succeed in doing better than
another person or company
6) the person or people competing
Complete the following sentences with an appropriate term from the left column
1. The is very fierce.
2. Producers in a market must constantly look for new and attractive goods and services to win a larger share of the market.
3. in the book trade did their best to undercut each other's prices.
4. There was a lot of ____________for the job.
5. It's difficult _______ with low-priced imports.
6. motivates producers to improve the quality and increase the variety of goods and services.
7. This firm is one of our biggest _________________.
8. It’s important to keep a _______________edge.
9. Stockbrokers_______________with one another for the public business. They try to make their services more attractive than the _________________.
10. ___________________ is the relative standing of one competitor against other competitors.
11. As a rule, the more _______________ the industry and the more homogeneous the product, the greater the pressure to keep .