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3 The customer decides to fly. Read the conversation and complete the booking information on the computer screen.

A OK, what date do you want to travel on?

С We'd like to fly to Edinburgh on Friday 10th,

in the evening.

A And when do you want to come back?

С On the Monday morning - that's the thirteenth.

A OK, … there's a flight at 18.30, but that's full...

there are seats available on the 19.45 - that lands

in Edinburgh at 20.40.

С Yes, that's fine.

A Let's just look at return flights ... I can offer you

seats on a flight at 10.00 on Monday 13th, arriving

in London at 10.55. С That's fine.

A And the fare is £99 plus £10 UK airport tax.

С OK, fine.

A Can I have the passengers' names, please?

С Andrew Waterstone and Jane Morris.

A And what's your address?

С 25 Tadema Road, London SW10 4RJ.

A And can I have a daytime telephone number?

С Yes, it's 020 7465 1003.

A OK. That's all confirmed. You should receive your tickets in the post tomorrow.

Speaking

  1. Work in pairs. Read the dialogue in Exercise 3 aloud, taking turns to read each part.

  2. Work in pairs. Role play a similar conversation. Use the information below.

Customer You want to travel from London to Paris at about 18.00 on Friday 17th, returning on Monday 20th in the morning.

Travel agent The Eurostar train costs £99 return, and there is one train every hour. Flights cost between £100 and £120. The train journey takes three hours; the flight takes just over one hour. There are no seats available on any flight after 16.30 on Friday 17th. There are seats available on all Eurostar trains.

Get real

Work in pairs. You have fourteen days and

€750 (or the same amount in another

currency). Plan a journey in a country of your choice. Use guidebooks or the Internet to get timetables and information. Tell the class about your trip.

Lesson 2 At the airport

Before you read

1 Match the signs (1-10) with the definitions (a-j).

This sign tells you where:

a you collect your bags after

your flight 

b you catch a plane to a different

country 

с you can wait for a connecting flight 

d you must say if you are carrying alcohol,

tobacco, or luxury goods 

e you go to show your ticket

and get your seat on the plane 

f your passport is checked

before you enter a country 

g you can buy things at a reduced price 

h you catch a plane to a different

part of the same country 

i you can leave your bags for a few hours. 

j you can get information about

transport, accommodation, etc. 

Reading