- •Unit 1 definition of tourism
- •Vocabulary focus
- •Match the equivalents
- •Match the synonyms:
- •Match the antonyms:
- •Match the words with their definitions:
- •Insert prepositions where necessary:
- •Translate the sentences into English:
- •Answer the questions on the text:
- •State whether the following statements are true or false. Comment on the true statements and correct the false ones.
- •9. Give a definition of the term tourism using the following words and phrases:
- •10. Divide the text into other logical parts and entitle each of them.
- •11. Give a summary of the text. Unit 2 people in tourism
- •The tour operator
- •The travel agent
- •The tourism manager
- •The tour guide
- •The animator
- •IV. Match the terms with the definitions:
- •V. Pick out the right definition:
- •VI. Fill in the blanks using the words given below:
- •VII. Translate the sentences from Russian into English:
- •Unit 3 tourist companies
- •Tour operators
- •Travel agencies
- •Tourist information offices
- •Tourist outlets
- •Free-lancers
- •Vocabulary drill
- •Match up:
- •II. Cross out one odd term in each line:
- •III. Group the following terms according to the titles in the table (3 terms in each group):
- •IV. Match the terms with the definitions:
- •V. Pick out the right definition:
- •VI. Fill in the blanks:
- •VII. Translate the sentences from Russian into English:
- •Unit 4 pages from the history of tourism
- •How it all started
- •Tourism in the 19th century
- •Thomas cook company
- •The world tourism organization
- •The outset of tourism in russia
- •Vocabulary drill
- •I. Match up:
- •II. Cross out one odd term in each line:
- •III. Group the following terms according to the titles in the table (3 terms in each group):
- •IV. Match the terms with the-definitions:
- •Pick out the right definition:
- •VI. Fill in the blanks:
- •VII. Translate the sentences from Russian into English:
- •Unit 5 types of tourism
- •Leisure tourism
- •Sports tourism
- •Business tourism
- •Incentive tourism
- •Familiarization tourism
- •Vocabulary drill
- •Give English equivalents.
- •Match up:
- •III. Cross out one odd term in each line:
- •IV. Group the following terms according to the titles in the table (3 terms in each group):
- •V. Match the terms with the definitions:
- •VI. Pick up the right definition:
- •VI. Insert prepositions where necessary.
- •VII. Fill in the blanks:
- •Fill in the blanks with the words given below.
- •Unit 6 people in hospitality
- •The receptionist
- •The concierge
- •The hotel manager
- •The chef
- •The restaurant manager
- •Vocabulary drill
- •I. Match up:
- •II. Cross out one odd term in each line:
- •III. Group the following terms according to the titles in the table (6 terms in each group):
- •IV. Match the terms with the definitions:
- •V. Pick out the right definition:
- •VI. Fill in the blanks :
- •Unit 7 hotel services
- •The front office
- •The bell service
- •The housekeeping
- •The telephone department
- •The security department
- •Vocabulary drill
- •Match up:
- •Cross out one odd term in each line:
- •Group the following terms according to the titles in the table (5 terms in each group):
- •Match the terms with the definitions:
- •Pick out the right definition:
- •VI. Fill in the blanks:
- •Unit 8 types of hotels
- •The inexpensive hotel
- •The moderate hotel
- •The expensive hotel
- •The deluxe hotel
- •The superdeluxe hotel
- •Vocabulary drill
- •Match up:
- •II. Cross out one odd term in each line:
- •III. Group the following terms according to the titles in the table (7 terms in each group):
- •III. Match the terms with the definitions:
- •V. Pick out the right definition:
- •VI. Fill in the blanks:
The security department
When guests stay at the hotel, they expect someone to protect them.
The hotel security department must protect the guests from all dangers: robbery and burglary, fire or flood. At the head of the hotel security department is the security officer.
The guests may keep their valuables in a safe-deposit box. The security department is in charge of it. The security department employees are prepared to protect the guests in case of any crime.
Often the guests lose their stuff in the hotel. They may leave their purses and wallets, hand-bags and umbrellas, hats and coats in bars or restaurants, restrooms or lobbies. The security department is in charge of the lost and found office.
The security department employees are trained for emergencies. They are prepared to help the guests in case of fire or other dangers. They are responsible for warning the guests of the danger. They are in charge of smoke detectors and fire extinguishers throughout the hotel.
The security department provides fire drills for all hotel employees. Each hotel employee knows all emergency exits.
In case of an injury there are first aid kits throughout the hotel. The security department is in charge of them too.
Comprehension questions
What must the hotel security department protect the guests from?
Who is at the head of the hotel security department?
How can the hotel security department protect the guests' valuables?
How can the security department protect the guests' lost items?
How are the security department employees prepared to help the hotel guests in case of emergency?
How does the security department take care of the hotel employees?
How can the security department help the hotel guests in case of injury?
Vocabulary drill
Match up:
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Cross out one odd term in each line:
bellman, accountant, chambermaid, elevator, telephone operator, housekeeper;
valeting, housekeeping, paging, dry-cleaning, bedding, waking up;
to vacuum clean, to scrub down, to rely on, to draw up, to wake up, to check out;
impersonal, external, attentive, helpful, tangible, personnel;
costs, tissues, revenues, messages, rubbish, supplies, valuables;
lobby, wallet, suite, restroom, single room, double room
Group the following terms according to the titles in the table (5 terms in each group):
Position, job applicant, fire extinguisher, soap, to cash, to dust the furniture, personnel department, tissues, bill, smoke detector, job interview, shower cap, to vacuum-clean, to empty a waste basket, revenues, fire drill, shampoo, account, toiletries, to scrub down the bathroom, emergency exit, costs, to make up the rooms, safe deposit box, recruitment.
CLEANING |
BATHROOM SUPPLIES |
MONEY MATTERS |
HOTEL SECURITY |
EMPLOYMENT |
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