Прочитайте диалог по ролям с партером. Составьте аналогичный.

CUSTOMER SERVICE

CLIENT: I'd like to make a complaint to the manager, please.

STAFF: Which department did you want?

CLIENT: Sales or Dispatch. Either one will do.

STAFF: Can I ask what it's about, please?

CLIENT: I ordered a printer from you two weeks ago and you sent me the wrong one.

STAFF: I'm sorry about that. I'll put you through to the person responsible for the mistake. Mr. Stewart, a complaint.

STEWART: Hello, Customer Service Department. Leslie Stewart speaking..

CLIENT: Hello, I ordered a printer from you recently and I was sent the wrong one.

STEWART: I'm very sorry to hear that. There must have been a mix-up. It doesn't happen very often I can assure you. Could you tell me what your order number was?

CLIENT: No, but the invoice number was 961156.

STEWART: Thanks. I'll just check it out on the computer.

Часть III. Варианты контрольных работ Контрольная работа Вариант №1.

Задание №1. Найдите английские эквиваленты русским конструкциям.

1. в соответствии с другими базисными условиями поставки;

2. именуемая в дальнейшем;

3. общая стоимость оборудования, запасных частей, инструментов;

4. в комплектации;

5. цены твердые и не подлежат изменению;

6. цены по позициям указаны в приложении 1;

7. заключили настоящий контракт о следующем;

8. в полном соответствии с технической характеристикой;

a) the prices per item are specified in Appendix I;

b) in full conformity with the technical characteristics;

c) in accordance with other basic conditions of delivery;

d) hereinafter referred to as;

e) the total value of the equipment, spare parts, tools;

f) the prices are firm and subject to no alteration;

g) in complete score of supply;

h) have concluded the present contract for the following.

Задание №2. Переведите следующие статьи контрактов на русский язык.

Cooperation

The Parties shall co-operate and use their best efforts and good faith in the consummation of the barter, purchase and sale transactions contemplated by this agreement.

The Agreement

“The Parties” agree to form an offshore company for the purpose of trading commodities between Russia and the rest of the world. The offshore company shall be responsible for procuring any commodity required by "The Purchaser" at prices most favorable to "The Purchaser".

"The Purchaser" shall be responsible for acquiring raw materials commodities and technologies which the offshore company will be required to sell at prices most favorable to "The Parties".

Financing

Any of "the Parties" providing finance to the offshore company shall be entitled to the prime interest rate charged by __________ BANK ___________ to its most favored customer plus four percent. As soon as the offshore company has finance available it must repay any loans provided by any of "The Parties" before it can declare a dividend.

The offshore company shall not borrow money from any source other than from "The^-Parties".

Задание № 3. Перепишите письма и переведите их текст на русский язык.

1. London, I5th Oct., I9...

V/0 "Rossimport",

Smolenskaya-Sennaya, 32/34, Moscow, 200,

Russia

Dear Sirs,

We have received your letter of the 10th October for which we thank you.

Yours faithfully,

C. Brown Co., Ltd.

2. Messrs. Smith and Brown, Ltd., I2 High Street,

London, E.C.2,

England.

Dear Sirs,

We have received your letter of the 4th May sent by air-mail and thank you for information you sent us.

Yours faithfully,

V/0 "Rossexport"

3. Air - Mail

V/0 "Rossimport"

Smolenskaya-Sennaya, 32/34, Moscow, 200,

Russia.

Dear Sirs,

s. s. "Clyde"

In reply to your telegram of the 17th June we are glad to inform you that the s. s. "Clyde" will arrive in Liverpool on the 2nd July next.

Yours faithfully,

A. White & Co.

4. Moscow, 16th August, I9...

Dear Sirs,

M.V. "Neva"

We acknowledge with thanks receipt of your telegram of today's date informing us of the sailing of the m.v. "Neva".

Yours faithfully,

..........

Задание №4. Вставьте, где требуется, предлоги и переведите на русский язык.

1. Our letter dated ... the 5th May was sent … air-mail.

2. We acknowledge receipt ... your letter ... the 15th ... which we thank you.

3. The m. v. "Neva" will arrive ... Odessa ... the 23rd ...December.

4. The s. s. "Erevan" arrived ... Poti yesterday.

Задание №5. Переведите на русский язык и составьте диалог, подобный данному.

A. - Is that Brown & Co.?

B. - You^'ve got the wrong number. This is Central 6708.

A. - So sorry... Is that Brown & Co.?

C. - Yes, it is.

A. - I want Mr. Soames, please.

C. - I beg you pardon?

A. - Mr. Soames.

C. - Sorry, I didn't quite catch the name. How do you spell it?

A. - Soames: S for Sam, O for orange, A for Andrew, M for Mary, E for Edward and S for Sam - Soames.

C. - Oh, Soames. I'm sorry, Mr. Soames is away from the office at the moment. Who is calling?

A. - This is Mr. A. from the Russian Trade Delegation. When will Mr. Soames be back?

C. - He'll be hack at three o'clock. Will you leave a message?

A. - No, thanks. I'll ring up again at half past three. Good-bye.