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2.1. Agree or disagree with the following sentences:

1. There are no words adequate to the term ‘manager’.

2. Managers are responsible for making and carrying out de-cisions within a certain system.

3. A personnel manager directly supervises people in an or-ganization.

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4. Financial manager is responsible for promotion of products on the market.

5. A manager has to be ready to make a decision to solve any problem in the company.

6. There is no uncertainty and risk in decision-making.

7. Management in different countries depend on their nation-al cultures.

8. Managers often delegate authority.

9. Employees at lower levels in the company hierarchy can’t use their initiative to make decisions without asking their manager.

2.2. Complete the following sentences with these words:

achieved, board of directors, communicate, innovations, manageable, performance, resources, setting, supervise

1. Managers have to decide how best to allocate the human, physical and capital … available to them.

2. Managers — logically — have to make sure that the jobs and tasks given to their subordinates are …

3. There is no point in … objectives if you don’t … them to your staff.

4. Managers have to … their subordinates, and to measure, and try to improve, their …

5. Managers have to check whether objectives and targets are being …

6. A top manager whose performance is unsatisfactory can be dismissed by the company’s …

7. Top managers are responsible for the … that will allow a company to adapt to a changing world.

2.3. Open the brackets, choosing a necessary word:

1. In all organizations there are people carrying out the work of a manager although they do not have that title / duty.

2. The vice-chancellor of a university, the president of a students’ / students union or a chief librarian are all managers.

3. Henri Fayol wrote/ has written in 1916: ‘to manage is to forecastandplan,toorganize,tocommand,tocoordinateandtocontrol’.

4. Fayol’s definition is still excepted / accepted by many people today, though some writers on management have modified Fayol’s description.

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5. In most companies, the activities / activity of a manager depend on the level at which he / she is working.

6. Top managers, such as the chairman and directors, will be more involved / engaged in long range of planning, policy mak-ing, and the relations of the company with the outside world.

8. Middle managers and supervisors are generally making day-to-day decisions which help an organization to go / run effi-ciently and smoothly.

9. They must respond / answer to the pressures of the job, which may mean dealing with an unhappy customer, chasing up sup-plies, meeting an urgent order or sorting out a technical problem.

2.4. Fill in correct prepositions:

Depending (1) … the size (2) … the organization the functions of production manager are: to draw (3) … a production schedule; to work (4) … the needed resources; to estimate how long a job will take, to estimate the cost of it, and to set the quality standards; to monitor the production processes and adjust schedules as needed. At the pre-production stage the production manager has responsibility (5) … the selection and design (6) … equipment, the plant layout and materials handling, and production planning (including demand fore-casting, production scheduling and the ordering of material). During the production stage the responsibilities (7) … the production man-ager include production control (the sequencing of jobs, updating time schedules, etc), stock control, quality control and the mainte-nance and replacement (8) … production equipment. Production managers are also concerned (9) … product design and purchasing.

In a small firm production manager makes many (10) … the decisions himself, but in a larger organization there are planners, controllers, production engineers and production supervisors who assist him. In a very large firm senior production manager plays a more strategic role estimating future capacity, coordinating the work (11) … planners and supervisors and working (12) … buyers, sales and engineering staff. In progressive companies production manager’s role is tending to be more closely integrated (13) … oth-er functions, such as marketing and finance.

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3. LEADERSHIP

Text 3

Ken Manners is an expert on leadership and management styles. Read his point of view on the role of managers and answer the questions:

a) Can leadership be taught or are the only real leaders born leaders?

b) What makes a great leader?

Traditionally, the model for leadership in business has been the army. Managers and army officers give orders and their subor-dinates (the people working below them) carry them out. Managers, like army officers, may be sent on leadership courses to develop their leadership skills, their ability to lead. But they still need a basic flair or talent for leadership.

The greatest leaders have charisma, an attractive quality that makes other people admire them and want to follow them. A leader may be described as a visionary, someone with the power to see clearly how things are going to be in the future. People often say leaders have drive, dynamism and energy.

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