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Заняття 5-2 сем-р-ОГ-2011 Ввічл повед із клієнт...doc
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4. Прослуховування діалогу і завершення прохань. - Listen to the dialogue “I’ll get you some now” and complete the requests.

1

……………….. you order a taxi for room 145, please ?

2

I’d ……………..…… a glass of wine, please.

3

…………..……..…we have some more bread ?

4

Can you send ………….....……..up to room 467, please ?

5

We’d …………..………..a table on the terrace.

6

………………..………does the exchange bureau open ?

7

Excuse me, this …………..……..is dirty .

5. Співставлення прохань (запитів) із реченнями із вправи 4, вище. Повторне прослуховування діалогу “I’ll get you some now” і перевірка відповідей. - Match the following below responses to the requests in exercise 1. Listen again and check your answers.

A

[ ]

I’ll see if there’s one free.

B

[ ]

Of course. I’ll get some more now.

C

[ ]

Yes, sir. I’ll order you one now.

D

[ ]

Certainly. I’ll get you one right, away.

E

[ ]

I’m sorry. I’ll bring you another.

F

[ ]

I’ll send someone up right away.

G

[ ]

One moment. I’ll check for you

6. Робота в парах. - Work with a partner. Take it in turns to practise the requests and responses.

7. Вивчення мовних кліше. – Learn the following expressions:

I’ll get you one right away.

S

I’ll see if there’s one free.

S

One moment, I’ll check for you.

S

I’ll bring you another.

S

8. Прослуховування діалогу «I’ll get you some now.». – Listen to the dialogue “I’ll get you some now”.

I’ll get you some now

1.

A:

Can you order a taxi for room 145, please ?

B:

Yes, sir. I’ll order you one now.

2.

A:

I’d like a glass of wine, please.

B:

Certainly. I’ll get you one right away.

3.

A:

Could we have some more bread ?

B:

Of course. I’ll get you some now.

4.

A:

Can you send laundry service up to room 467, please?

B:

I’ll send someone up, right away.

5.

A:

We’d like a table on the terrace.

B:

I’ll see if there’s one free.

6.

A:

What time does the exchange bureau open ?

B:

One moment. I’ll check for you.

7.

A:

Excuse me, this glass is dirty.

B:

I’m sorry. I’ll bring you another.