Have a look at the chart showing some qualities making a good manager:
Say:
which of these qualities seem most important to you
which of these qualities can be taught
where they can be taught, to your mind
Text 2: Business correspondence
Correspondence is an essential part of business. In spite of telephone, telex, telegraphic, faximile and e-mail communi-cation, the writing of letters continues; in fact most telephoned and telegraphed communications have to be confirmed in writing.
Every letter, no matter what kind it is, should be laconic, precise, to the point and positive.
Letters are written on various occasions and on various subject matters. Many business letters are connected with establishing business relations, doing business and various miscellaneous questions.
24 October 2004 Mr Walter Drake Chairman The Drake and Sons Engineering Co. Ltd., Bristol, 5, England
Dear Sir, I wish to thank you most warmly for your excellent hospitality extended to me during my visit to your company. The opportunity to meet you and your directors was something I had long looked forward to. I can only hope now that one day I may be able to receive a visit here from you. I very much appreciated your kindness and that of Mr James Frobisher in showing me round the new plant. I thank you once again.
Yours faithfully, John Gibbs President Metal Equipment Inc. |
Vocabulary
essential |
необхідний, невід’ємний |
e-mail (email) = electronic mail |
електронна пошта, адреса електронної пошти |
to confirm |
підтвердити |
in writing |
у письмовому вигляді |
to the point |
по суті |
occasion |
випадок. Привід |
on various occasions |
з різних приводів |
to be connected with smth |
бути пов’язаним з чим-небудь |
to establish |
встановити |
to establish business relation |
встановити ділові стосунки |
miscellaneous |
різнобічний |
miscellany |
суміш, збірник |
chairman |
голова |
hospitality |
гостинність |
to extend hospitality to smb |
виявляти гостинність до когось |
to look forward to smth |
з нетерпінням чекати що-небудь |
to appreciate |
оцінювати |
to show smb round a building (pavilion, shop, plant) |
показувати кому-небудь будівлю (павільйон, цех, завод) |
faithfully |
вірно, добросовісно |
yours faithfully |
щиро Вам |
9. Underline the Attributes and say how they are expressed
(by adjectives, nouns, pronouns, participles or infinitives):
essential part |
excellent hospitality extended to me |
various occasions |
the opportunity to meet you |
laconic and positive letters |
the kindness of Dr. James Frobisher |
various miscellaneous questions |
questions is showing me around |
facsimile and telephone messaqes |
your kindness and hospitality my visit |