- •Н.В. Лобастова
- •Management
- •Английский язык Management Учебное пособие
- •Предисловие
- •Starting up
- •Reading
- •2. Complete the following sentences using suitable words or phrases given below.
- •3. Divide the following styles of behavior into pairs of opposites.
- •4. Translate the following text into English. Что такое менеджмент?
- •Introducing yourself and organization you work for.
- •Instructions
- •Unit 2 Company structure
- •1. Read the three descriptions of company structures. Answer the questions.
- •1. Read the text about different ways of organizing companies, and then give
- •2. Read the text about centralization and decentralization and then discuss the
- •1. Decide whether the following statements are true or false. Support yourself
- •1. Match the words or phrases on the left with the words from the text on the
- •2. Complete the following sentences with suitable forms of the words.
- •4. Use the spaces below to write a short description of your department. Use the
- •Information given above.
- •5. Translate the following sentences into English.
- •6. Make up the description of any organization chart, or a company you
- •Case study Faredeal Travel Agency: Reorganize the structure, layout and working practices of a travel company.
- •Director 1 Director 2
- •Confidential
- •The office space is not used efficiently and needs a complete reorganization. (For example, Accounts and General Office staff have to walk too far to the photocopying room, etc).
- •Working conditions: staff survey
- •1. In your opinion, which factors below are important for getting a job?
- •Listening You will hear David Smyth, the Personnel Manager of a major European insurance company, answering questions about the way he interviews and selects candidates.
- •Language focus
- •2. Match the questions with the responses.
- •Responses
- •3. What are the terms for the following? Use the terms from the exercise above.
- •4. It’s a common thing that the employers look for three qualities in recruits:
- •5. Translate the sentences into English using the following word partnerships:
- •6. The letter of application
- •Below you will find the details from the letter of application. Look at the outline of the letter on the left and indicate where the information below should go.
- •1. Name: Isabella Rosetti
- •2. Name: Michael Bolen
- •Unit 4 Planning and Strategy
- •1. You will read the text about different stages of planning and their importance
- •Listening Developing a strategy
- •Language focus
- •1. Match up the words from the left with the words from the right to make
- •2. A. Match the phrase, describing a position of a company, with their definitions
- •3. Complete the following sentences using suitable words given below.
- •4. Phrasal verbs.
- •5. Complete the following passage with the correct form of the words below.
- •Questions
- •8. Translate the following text into English.
- •Troubled times for Benson Group
- •Describe the company’s profile according to the main points of swot analysis: strengths, weaknesses, opportunities and threats.
- •Innovative strategy Words to remember:
- •Starting up How important is creativity in business? Are creativity and innovation the same things? What are the conditions for creativity in business? Here what the psychologists think:
- •Adapted extracts from Jack Welch Speaks, by Janet Lowe Language focus
- •1. Find words or phrases in the quotations which suggest the idea of change.
- •2. Find words or phrases in the quotations which mean:
- •3. Translate the following text into English using the following words in the
- •1.Make the matching of the words and phrases from the text with their
- •2. Replace the words in italics with the words from exercise 1.
- •3. Verbs and prepositions
- •4. Complete the following sentences with appropriate verbs:
- •5. Complete the following passage with the correct forms of the following words:
- •6. Translate the following text into English
- •8. Complete the following sentences with the correct form of either ‘do’ or
- •Identifying needs Stating future actions
- •Case study Texan Chicken: Work out a strategy to save a failing fast food company
- •Present situation
- •Unit 6 Goal-setting
- •1. Match the words and phrases from the text with their definitions on the right.
- •2. Complete the following passage, using suitable forms of the words given
- •3. Match up the words given below with the italicized words in the text.
- •4. Translate the following text into English.
- •1. Pamela Pickford train business people to make presentations. Which of the
- •2. Comment on the following statements. In your opinion are they:
- •1. Introducing yourself 2. Structuring the presentation
- •3. Inventing questions 4. Giving background information
- •5. Referring the audience’s knowledge. 6. Changing the topic.
- •9. Ending
- •Guidelines for presenters
- •Words to remember:
- •1. Match up the words on the left with their definitions on the right.
- •2. Opposites
- •3. Read the following guidelines for managers. Agree with them and say why.
- •4. Which of the words below can describe possible indicators of:
- •5. Translate the following sentences into English
- •1. Find the best synonym. Match the words and expressions on the left with
- •2. Complete the following sentences with the correct form of the words in
- •Italics. Translate them.
- •3. Addition and contrast
- •4. Analyzing personality types and identifying strengths and weaknesses.
- •1. Listen to a description of a graph below and complete the text. Draw the graph.
- •2. Listen to descriptions of other Finnish exports to Japan, draw the graphs,
- •Instructions
- •1. Match the words from the text on the left with their definitions on the right.
- •2. Which adjectives below describe positive aspects of someone’s character?
- •3. Use the relative pronouns below to complete these quotations. Which gap does not need a relative pronoun? Translate the quotations into Russian.
- •4. Look through the differences between managers and leaders. Speak on them.
- •5. Paragraphs 1-9 contain advice for business leaders. Choose the appropriate
- •Indicating priorities
- •1. Unit 1 Manager’s role
- •1. Listen to seven people talking about their work and decide which department
- •4. Innovative strategy
- •Unit 6 Goal-setting
- •1. Presentation
- •2. Presentation
- •2. Pam talks about herself
- •Ian talks about himself and Stephen
2. Complete the following sentences using suitable words or phrases given below.
managing director board of directors senior executive staff
middle manager junior executive supervisor superior
subordinate colleague employee work-force set
communicate innovations performance
1. Managers have to ____ objectives and ____ them to their personnel.
2. The group of executives working below the top managers are generally called ____ .
3. Valerie is an important person in our company. She is a member of the ____.
4. Peter, a recent University graduate, has been with the firm for a year. He is at
present a ____ and is being trained for a managerial position.
5. Their ____ is expanding rapidly. They now have over 5,000 employees.
6. Managers have to supervise their subordinates, to measure and to improve their
____ .
7. At least 60% of our ____ have been with the company over ten years.
8. ____ in an organization generally have more fringe benefits than lower-level
managers.
9. We are a small group in the Research and Development Department. Fortunately, I
get on well with all my ____ .
10. Our telephone operators work under the direction of a ____ .
11. I work under Mr. Brown. He’s my ____ .
12. Sheila and Tom work under my authority. I am their boss and they are my ____.
13. I am responsible for ____ training and development.
14. A ____ is a person of high rank in an organization, usually next in importance to
the Chairman.
15. Top managers are responsible for the ____ that will allow a company to adapt to a
changing world.
3. Divide the following styles of behavior into pairs of opposites.
Which five of the above styles do you think are generally preferable for
managers? Why?
a. being group oriented
b. being cautious and careful
c. being decisive and able to take rapid individual decisions
d. being individualistic
e. being assertive, authoritative, ruthless and competitive
f. being happy to take risk
g. being good at listening and sensitive to other people’s feelings
h. being intuitive
i. being logical, rational and analytic
j. liking consensus and conciliation
4. Translate the following text into English. Что такое менеджмент?
Менеджмент, прежде всего, предполагает организацию людей для достижения целей, поставленных перед предприятием.
Руководители высшего звена обязаны ставить цели перед организацией, а затем разрабатывать стратегии для их достижения.
Менеджеры анализируют деятельность предприятий, их подразделений и взаимоотношений между ними. Они делят работу на отдельные задания и подбирают и назначают определённых людей для их выполнения.
Менеджеры наделяют служащих полномочиями и заставляют их чувствовать ответственность за качественное выполнение работы.
Менеджеры должны уметь общаться с людьми и стимулировать их деятельность. Они обязаны сообщать цели организации людям, которые работают для их достижения. Менеджеры должны побуждать работников к успешному труду и содействовать повышению производительности.
Менеджеры также обязаны оценивать работу своего персонала и добиваться того, чтобы цели и задачи, стоящие перед организацией, были достижимы.
Кроме того, менеджеры должны обучать персонал, постоянно повышать его профессиональный уровень.
Все удачи и провалы в бизнесе – это результат работы отдельных руководителей.
Communication skills