- •Н.В. Лобастова
- •Management
- •Английский язык Management Учебное пособие
- •Предисловие
- •Starting up
- •Reading
- •2. Complete the following sentences using suitable words or phrases given below.
- •3. Divide the following styles of behavior into pairs of opposites.
- •4. Translate the following text into English. Что такое менеджмент?
- •Introducing yourself and organization you work for.
- •Instructions
- •Unit 2 Company structure
- •1. Read the three descriptions of company structures. Answer the questions.
- •1. Read the text about different ways of organizing companies, and then give
- •2. Read the text about centralization and decentralization and then discuss the
- •1. Decide whether the following statements are true or false. Support yourself
- •1. Match the words or phrases on the left with the words from the text on the
- •2. Complete the following sentences with suitable forms of the words.
- •4. Use the spaces below to write a short description of your department. Use the
- •Information given above.
- •5. Translate the following sentences into English.
- •6. Make up the description of any organization chart, or a company you
- •Case study Faredeal Travel Agency: Reorganize the structure, layout and working practices of a travel company.
- •Director 1 Director 2
- •Confidential
- •The office space is not used efficiently and needs a complete reorganization. (For example, Accounts and General Office staff have to walk too far to the photocopying room, etc).
- •Working conditions: staff survey
- •1. In your opinion, which factors below are important for getting a job?
- •Listening You will hear David Smyth, the Personnel Manager of a major European insurance company, answering questions about the way he interviews and selects candidates.
- •Language focus
- •2. Match the questions with the responses.
- •Responses
- •3. What are the terms for the following? Use the terms from the exercise above.
- •4. It’s a common thing that the employers look for three qualities in recruits:
- •5. Translate the sentences into English using the following word partnerships:
- •6. The letter of application
- •Below you will find the details from the letter of application. Look at the outline of the letter on the left and indicate where the information below should go.
- •1. Name: Isabella Rosetti
- •2. Name: Michael Bolen
- •Unit 4 Planning and Strategy
- •1. You will read the text about different stages of planning and their importance
- •Listening Developing a strategy
- •Language focus
- •1. Match up the words from the left with the words from the right to make
- •2. A. Match the phrase, describing a position of a company, with their definitions
- •3. Complete the following sentences using suitable words given below.
- •4. Phrasal verbs.
- •5. Complete the following passage with the correct form of the words below.
- •Questions
- •8. Translate the following text into English.
- •Troubled times for Benson Group
- •Describe the company’s profile according to the main points of swot analysis: strengths, weaknesses, opportunities and threats.
- •Innovative strategy Words to remember:
- •Starting up How important is creativity in business? Are creativity and innovation the same things? What are the conditions for creativity in business? Here what the psychologists think:
- •Adapted extracts from Jack Welch Speaks, by Janet Lowe Language focus
- •1. Find words or phrases in the quotations which suggest the idea of change.
- •2. Find words or phrases in the quotations which mean:
- •3. Translate the following text into English using the following words in the
- •1.Make the matching of the words and phrases from the text with their
- •2. Replace the words in italics with the words from exercise 1.
- •3. Verbs and prepositions
- •4. Complete the following sentences with appropriate verbs:
- •5. Complete the following passage with the correct forms of the following words:
- •6. Translate the following text into English
- •8. Complete the following sentences with the correct form of either ‘do’ or
- •Identifying needs Stating future actions
- •Case study Texan Chicken: Work out a strategy to save a failing fast food company
- •Present situation
- •Unit 6 Goal-setting
- •1. Match the words and phrases from the text with their definitions on the right.
- •2. Complete the following passage, using suitable forms of the words given
- •3. Match up the words given below with the italicized words in the text.
- •4. Translate the following text into English.
- •1. Pamela Pickford train business people to make presentations. Which of the
- •2. Comment on the following statements. In your opinion are they:
- •1. Introducing yourself 2. Structuring the presentation
- •3. Inventing questions 4. Giving background information
- •5. Referring the audience’s knowledge. 6. Changing the topic.
- •9. Ending
- •Guidelines for presenters
- •Words to remember:
- •1. Match up the words on the left with their definitions on the right.
- •2. Opposites
- •3. Read the following guidelines for managers. Agree with them and say why.
- •4. Which of the words below can describe possible indicators of:
- •5. Translate the following sentences into English
- •1. Find the best synonym. Match the words and expressions on the left with
- •2. Complete the following sentences with the correct form of the words in
- •Italics. Translate them.
- •3. Addition and contrast
- •4. Analyzing personality types and identifying strengths and weaknesses.
- •1. Listen to a description of a graph below and complete the text. Draw the graph.
- •2. Listen to descriptions of other Finnish exports to Japan, draw the graphs,
- •Instructions
- •1. Match the words from the text on the left with their definitions on the right.
- •2. Which adjectives below describe positive aspects of someone’s character?
- •3. Use the relative pronouns below to complete these quotations. Which gap does not need a relative pronoun? Translate the quotations into Russian.
- •4. Look through the differences between managers and leaders. Speak on them.
- •5. Paragraphs 1-9 contain advice for business leaders. Choose the appropriate
- •Indicating priorities
- •1. Unit 1 Manager’s role
- •1. Listen to seven people talking about their work and decide which department
- •4. Innovative strategy
- •Unit 6 Goal-setting
- •1. Presentation
- •2. Presentation
- •2. Pam talks about herself
- •Ian talks about himself and Stephen
4. Complete the following sentences with appropriate verbs:
come, take, reach, draw, give, bear, keep, make, put forward, run, put
1. Although our company wants to expand rapidly, we must ____in mind that we have limited cash to do so.
2. It is important to ____ into account all options before ____ a decision.
3. The Financial Director has ____ the conclusion that we must reduce costs by 10 %.
4. Finally, the Chairman ____ his opinion about the matter. After we had listened to him, we were able to ____ to an agreement
5. Patricia ____ an interesting suggestion at the meeting.
6. If we don’t come up with new products, we ____ the risk of falling behind our competitors.
7. Our chairman is too old for the job. Some of the directors have ____ pressure on him to resign.
8. The writer has ____ some recommendations in his report.
9. What conclusions have you ____ from the facts given in his letter?
10. I have ____ a great deal of thought to our financial problems.
11. After five hours’ negotiation, we finally ____ agreement.
12. I don’t want to ____ action until I’ve heard everyone’s opinion.
5. Complete the following passage with the correct forms of the following words:
arise(v) rise(n) rise(v) raise(v)
A serious problem has (1)____ in my company. Because the cost of living (2)____ by 6 % last year, management decided to (3)____ the salaries of all the staff. For this reason, they gave everyone a (4)____ of $10 a week. However, later on, they had to pay for this by (5)____ the prices of all our products by 10 %. Such a large (6)____ in prices made out products uncompetitive. So now, management is talking of lowering our salaries again.
6. Translate the following text into English
В любом бизнесе необходимо, чтобы менеджеры работали эффективно. Эффективность зависит от следующих умений:
- умения избавляться от непродуктивной, занимающей много времени деятельности. Менеджер должен научиться говорить “нет” людям, требующим его внимания по незначительным вопросам;
- умения передавать полномочия, касающиеся повседневных проблем, своим подчиненным. Важно побуждать людей вносить свой вклад в работу предприятия. Менеджеру необходимо больше времени, чтобы сосредоточиться на более важных задачах;
- умения эффективно распоряжаться своим рабочим временем. Менеджеру необходимо составлять список работ, которые должны быть выполнены в течение, например, недели, и распределять их в порядке необходимости. (list the tasks in order of priorities). Кроме того, необходимо назначать крайние сроки (set deadlines) для выполнения этих задач.
Такой рациональный подход к работе пойдёт на пользу и предприятию, и самому руководителю.
7. The use of the verbs make and do often causes difficulties.
We use do: 1. to talk about activities without mentioning what they are.
2. to talk about work or task.
3. with a determiner ( e.g. the , some) + ing
We use make: 1. to talk about creating or constructing.
2. with nouns connected with talking about sounds.
3. with nouns connected with travel.
There are many other expressions with make and do which do not follow these guidelines. It is best to learn them or use a dictionary.
Do – good, your best, harm, (someone) a favour
Make – an appointment, a choice, a start, arrangements, money, an attempt, progress
Which of the following words are used with ‘do’, and which with ‘make’?
1.a suggestion 11. a job 21. an offer
2. nothing 12. good 22. damage or harm
3. an exam 13. research 23. certain or sure
4. business 14. progress 24. an experiment
5. a speech 15. choice 25. the accounts
6. a loss 16. a forecast 26. an excuse
7. a trip 17. an appointment 27. decision
8. your best 18. an effort 28. a phone call
9. the typing 19. profit 29. changes
10. money 20. a deal 30. repairs