
- •Н.В. Лобастова
- •Management
- •Английский язык Management Учебное пособие
- •Предисловие
- •Starting up
- •Reading
- •2. Complete the following sentences using suitable words or phrases given below.
- •3. Divide the following styles of behavior into pairs of opposites.
- •4. Translate the following text into English. Что такое менеджмент?
- •Introducing yourself and organization you work for.
- •Instructions
- •Unit 2 Company structure
- •1. Read the three descriptions of company structures. Answer the questions.
- •1. Read the text about different ways of organizing companies, and then give
- •2. Read the text about centralization and decentralization and then discuss the
- •1. Decide whether the following statements are true or false. Support yourself
- •1. Match the words or phrases on the left with the words from the text on the
- •2. Complete the following sentences with suitable forms of the words.
- •4. Use the spaces below to write a short description of your department. Use the
- •Information given above.
- •5. Translate the following sentences into English.
- •6. Make up the description of any organization chart, or a company you
- •Case study Faredeal Travel Agency: Reorganize the structure, layout and working practices of a travel company.
- •Director 1 Director 2
- •Confidential
- •The office space is not used efficiently and needs a complete reorganization. (For example, Accounts and General Office staff have to walk too far to the photocopying room, etc).
- •Working conditions: staff survey
- •1. In your opinion, which factors below are important for getting a job?
- •Listening You will hear David Smyth, the Personnel Manager of a major European insurance company, answering questions about the way he interviews and selects candidates.
- •Language focus
- •2. Match the questions with the responses.
- •Responses
- •3. What are the terms for the following? Use the terms from the exercise above.
- •4. It’s a common thing that the employers look for three qualities in recruits:
- •5. Translate the sentences into English using the following word partnerships:
- •6. The letter of application
- •Below you will find the details from the letter of application. Look at the outline of the letter on the left and indicate where the information below should go.
- •1. Name: Isabella Rosetti
- •2. Name: Michael Bolen
- •Unit 4 Planning and Strategy
- •1. You will read the text about different stages of planning and their importance
- •Listening Developing a strategy
- •Language focus
- •1. Match up the words from the left with the words from the right to make
- •2. A. Match the phrase, describing a position of a company, with their definitions
- •3. Complete the following sentences using suitable words given below.
- •4. Phrasal verbs.
- •5. Complete the following passage with the correct form of the words below.
- •Questions
- •8. Translate the following text into English.
- •Troubled times for Benson Group
- •Describe the company’s profile according to the main points of swot analysis: strengths, weaknesses, opportunities and threats.
- •Innovative strategy Words to remember:
- •Starting up How important is creativity in business? Are creativity and innovation the same things? What are the conditions for creativity in business? Here what the psychologists think:
- •Adapted extracts from Jack Welch Speaks, by Janet Lowe Language focus
- •1. Find words or phrases in the quotations which suggest the idea of change.
- •2. Find words or phrases in the quotations which mean:
- •3. Translate the following text into English using the following words in the
- •1.Make the matching of the words and phrases from the text with their
- •2. Replace the words in italics with the words from exercise 1.
- •3. Verbs and prepositions
- •4. Complete the following sentences with appropriate verbs:
- •5. Complete the following passage with the correct forms of the following words:
- •6. Translate the following text into English
- •8. Complete the following sentences with the correct form of either ‘do’ or
- •Identifying needs Stating future actions
- •Case study Texan Chicken: Work out a strategy to save a failing fast food company
- •Present situation
- •Unit 6 Goal-setting
- •1. Match the words and phrases from the text with their definitions on the right.
- •2. Complete the following passage, using suitable forms of the words given
- •3. Match up the words given below with the italicized words in the text.
- •4. Translate the following text into English.
- •1. Pamela Pickford train business people to make presentations. Which of the
- •2. Comment on the following statements. In your opinion are they:
- •1. Introducing yourself 2. Structuring the presentation
- •3. Inventing questions 4. Giving background information
- •5. Referring the audience’s knowledge. 6. Changing the topic.
- •9. Ending
- •Guidelines for presenters
- •Words to remember:
- •1. Match up the words on the left with their definitions on the right.
- •2. Opposites
- •3. Read the following guidelines for managers. Agree with them and say why.
- •4. Which of the words below can describe possible indicators of:
- •5. Translate the following sentences into English
- •1. Find the best synonym. Match the words and expressions on the left with
- •2. Complete the following sentences with the correct form of the words in
- •Italics. Translate them.
- •3. Addition and contrast
- •4. Analyzing personality types and identifying strengths and weaknesses.
- •1. Listen to a description of a graph below and complete the text. Draw the graph.
- •2. Listen to descriptions of other Finnish exports to Japan, draw the graphs,
- •Instructions
- •1. Match the words from the text on the left with their definitions on the right.
- •2. Which adjectives below describe positive aspects of someone’s character?
- •3. Use the relative pronouns below to complete these quotations. Which gap does not need a relative pronoun? Translate the quotations into Russian.
- •4. Look through the differences between managers and leaders. Speak on them.
- •5. Paragraphs 1-9 contain advice for business leaders. Choose the appropriate
- •Indicating priorities
- •1. Unit 1 Manager’s role
- •1. Listen to seven people talking about their work and decide which department
- •4. Innovative strategy
- •Unit 6 Goal-setting
- •1. Presentation
- •2. Presentation
- •2. Pam talks about herself
- •Ian talks about himself and Stephen
3. Complete the following sentences using suitable words given below.
product range sales renenue growth rate product-line
market share production capacity resources productivity
1. A well-known advertising agency aims to achieve a _____ of 20% a year.
2. This ____ is unprofitable. We’ll have to discontinue it.
3. Companies like Unilever and IBM have huge financial ____ .
4. By re-organizing the work of office staff, you can often increase their ____ .
5. We’re a small firm, so we aren’t able to offer a wide ____.
6. Most of Shell Oil’s ____ comes from overseas subsidiaries.
7. By extending our factory, we have been able to expand our ____ .
8. With the help of their cheap, high-quality word-processor, the Amstrad company
were able to greatly increase their ____ in the UK.
4. Phrasal verbs.
Answer the following questions in any way you wish using the verbs in
brackets.
1. What does a firm often have to do if it is not successful in a market?
(pull out)
2. What do you do if your main competitor is doing better than you in the market? (work out)
3. After you have made a deal with an overseas agent, what do you usually do?
(draw up)
4. How can you find out if there will be a demand for a product you wish to develop? (carry out0
5. What can you do if the demand for your products in your home market is saturated? (break into)
5. Complete the following passage with the correct form of the words below.
Retell the text. Reveal its main idea.
strategy right underestimate venture personnel
finance skill planning be in a rush drawback
expertise link-up marketing costs bring in set up
delegate innovative trust segment
The problems of small high-tech firms have attracted a lot of attention recently. Research shows that many of these firms are (1) ____ by talented, creative scientists. Their owners have no trouble with coming up with (2) ____ products but they often can’t build on their early success.
One reason for this is that they don’t have much management (3)____ . Therefore, they are unable to develop the (4)____ which are necessary for their company’s growth. They (5)____ to develop products, and don’t think about how to market them. When they do try to sell their products, they spend too much time to gain the (6)____ of potential customers. Another mistake they make is to underprice their products so that they have no (7)____ for future development.
Once the firms begin to grow, their owners (8)____the future costs of developing and marketing new products. Lack of financial (9)____ is a major weakness of such companies. It is difficult for high-tech firms to attract the right (10)____ because they cannot offer the same job security as a large organization.
The high-tech firm can get round some of these problems by developing a specialist image. It can aim at a particular (11)____ of the market. Customers then start seeking out this firm, so its (12)____ are reduced. The only (13)____ is that it may take some time before customers accept the firm’s new technology.
As soon as high-tech business has reached a certain size, it will be a good idea to (14)____ professional management. The founder of the firm can then (15)____ responsibilities for activities like marketing and finance. If a high-tech firm needs money very badly, it may arrange a (16)____with a larger company. It will offer that company exclusive (17)____ to its technology.
Enthusiasm, bright ideas, (18)____ capital and technology are not enough to ensure success. Basic management (19)____ – especially financial and marketing ones – are also vital.
6. Read the following case study and then answer the questions
Richard Thomas, a brilliant electronic engineer, left the company he had worked with for ten years in order to set up his own business. He felt there was a gap in the market for low-priced computer components.
Richard’s bank manager was impressed by his experience and by the business plan he presented. An overdraft facility of $25, 000 was quickly arranged. This, together with Richard’s savings of $15, 000, provided the start-up capital for the firm, Computex.
He began by hiring another person to help him develop the components. The two of them spent the next six months producing the type of products they felt the market needed. When they had built up a good supply of components, they started trying to sell them. To Richard’s surprise, however, this proved to be very difficult. Many potential customers seemed to be suspicious of the low prices of the products. Why were they so much cheaper than those of more famous, well-established competitors, they wanted to know. Other customers clearly saw Richard’s company as a newcomer not to be trusted – people who would be here today and gone tomorrow.
It was over a year when Richard got his first order. By that time, he had an overdraft of $40, 000 and no more money to make further supplies of components. He was spending all his time advertising the products, running round to meet customers and trying to persuade them to buy.
Three months later, a few large orders were received, but Richard realized that he would have to wait two months or so before being paid.
At this point, the bank manager lost confidence in the business. He informed Richard that he was calling in the overdraft. “Give me some time to look around for more capital”, Richard said. “All right, I’ll give you a month, but not more,” was the bank manager’s reply.
After rushing about and talking to a lot of people, Richard received firm offers from two venture capital companies. The first was prepared to invest $200, 000 in return for an 80% share of Richard’s business; the second was willing to put up $250, 000 for a 90% share.
This was the situation facing Richard Thomas fifteen months after he had set up his high-technology enterprise.
overdraft – превышение кредита в банке
overdraft facility – кредит, денежные средства
to call in overdraft – потребовать кредит обратно