- •Н.В. Лобастова
- •Management
- •Английский язык Management Учебное пособие
- •Предисловие
- •Starting up
- •Reading
- •2. Complete the following sentences using suitable words or phrases given below.
- •3. Divide the following styles of behavior into pairs of opposites.
- •4. Translate the following text into English. Что такое менеджмент?
- •Introducing yourself and organization you work for.
- •Instructions
- •Unit 2 Company structure
- •1. Read the three descriptions of company structures. Answer the questions.
- •1. Read the text about different ways of organizing companies, and then give
- •2. Read the text about centralization and decentralization and then discuss the
- •1. Decide whether the following statements are true or false. Support yourself
- •1. Match the words or phrases on the left with the words from the text on the
- •2. Complete the following sentences with suitable forms of the words.
- •4. Use the spaces below to write a short description of your department. Use the
- •Information given above.
- •5. Translate the following sentences into English.
- •6. Make up the description of any organization chart, or a company you
- •Case study Faredeal Travel Agency: Reorganize the structure, layout and working practices of a travel company.
- •Director 1 Director 2
- •Confidential
- •The office space is not used efficiently and needs a complete reorganization. (For example, Accounts and General Office staff have to walk too far to the photocopying room, etc).
- •Working conditions: staff survey
- •1. In your opinion, which factors below are important for getting a job?
- •Listening You will hear David Smyth, the Personnel Manager of a major European insurance company, answering questions about the way he interviews and selects candidates.
- •Language focus
- •2. Match the questions with the responses.
- •Responses
- •3. What are the terms for the following? Use the terms from the exercise above.
- •4. It’s a common thing that the employers look for three qualities in recruits:
- •5. Translate the sentences into English using the following word partnerships:
- •6. The letter of application
- •Below you will find the details from the letter of application. Look at the outline of the letter on the left and indicate where the information below should go.
- •1. Name: Isabella Rosetti
- •2. Name: Michael Bolen
- •Unit 4 Planning and Strategy
- •1. You will read the text about different stages of planning and their importance
- •Listening Developing a strategy
- •Language focus
- •1. Match up the words from the left with the words from the right to make
- •2. A. Match the phrase, describing a position of a company, with their definitions
- •3. Complete the following sentences using suitable words given below.
- •4. Phrasal verbs.
- •5. Complete the following passage with the correct form of the words below.
- •Questions
- •8. Translate the following text into English.
- •Troubled times for Benson Group
- •Describe the company’s profile according to the main points of swot analysis: strengths, weaknesses, opportunities and threats.
- •Innovative strategy Words to remember:
- •Starting up How important is creativity in business? Are creativity and innovation the same things? What are the conditions for creativity in business? Here what the psychologists think:
- •Adapted extracts from Jack Welch Speaks, by Janet Lowe Language focus
- •1. Find words or phrases in the quotations which suggest the idea of change.
- •2. Find words or phrases in the quotations which mean:
- •3. Translate the following text into English using the following words in the
- •1.Make the matching of the words and phrases from the text with their
- •2. Replace the words in italics with the words from exercise 1.
- •3. Verbs and prepositions
- •4. Complete the following sentences with appropriate verbs:
- •5. Complete the following passage with the correct forms of the following words:
- •6. Translate the following text into English
- •8. Complete the following sentences with the correct form of either ‘do’ or
- •Identifying needs Stating future actions
- •Case study Texan Chicken: Work out a strategy to save a failing fast food company
- •Present situation
- •Unit 6 Goal-setting
- •1. Match the words and phrases from the text with their definitions on the right.
- •2. Complete the following passage, using suitable forms of the words given
- •3. Match up the words given below with the italicized words in the text.
- •4. Translate the following text into English.
- •1. Pamela Pickford train business people to make presentations. Which of the
- •2. Comment on the following statements. In your opinion are they:
- •1. Introducing yourself 2. Structuring the presentation
- •3. Inventing questions 4. Giving background information
- •5. Referring the audience’s knowledge. 6. Changing the topic.
- •9. Ending
- •Guidelines for presenters
- •Words to remember:
- •1. Match up the words on the left with their definitions on the right.
- •2. Opposites
- •3. Read the following guidelines for managers. Agree with them and say why.
- •4. Which of the words below can describe possible indicators of:
- •5. Translate the following sentences into English
- •1. Find the best synonym. Match the words and expressions on the left with
- •2. Complete the following sentences with the correct form of the words in
- •Italics. Translate them.
- •3. Addition and contrast
- •4. Analyzing personality types and identifying strengths and weaknesses.
- •1. Listen to a description of a graph below and complete the text. Draw the graph.
- •2. Listen to descriptions of other Finnish exports to Japan, draw the graphs,
- •Instructions
- •1. Match the words from the text on the left with their definitions on the right.
- •2. Which adjectives below describe positive aspects of someone’s character?
- •3. Use the relative pronouns below to complete these quotations. Which gap does not need a relative pronoun? Translate the quotations into Russian.
- •4. Look through the differences between managers and leaders. Speak on them.
- •5. Paragraphs 1-9 contain advice for business leaders. Choose the appropriate
- •Indicating priorities
- •1. Unit 1 Manager’s role
- •1. Listen to seven people talking about their work and decide which department
- •4. Innovative strategy
- •Unit 6 Goal-setting
- •1. Presentation
- •2. Presentation
- •2. Pam talks about herself
- •Ian talks about himself and Stephen
5. Translate the sentences into English using the following word partnerships:
to affect discipline executive search firms to make an impression on
costly and time consuming to follow the dress code
to sue a company appropriate skills unfair dismissal
1. “Охотники за головами” или фирмы по подбору кандидатур на руководящие должности специализируются на поисках нужного человека на конкретную должность.
2. Если компания желает принять на ответственную должность нового человека, она может воспользоваться услугами таких фирм.
3. Иногда фирмы по подбору кандидатур уже располагают списками людей с соответствующими профессиональными навыками. Фирмы также действуют как консультанты, организуя тестирование и собеседование с целью оценки кандидатов и подбора наиболее подходящего человека на должность.
4. В этом случае, преимущества работодателей заключаются в том, что им не нужно организовывать дорогостоящие и занимающие много времени рекламные мероприятия, подбор и проведение собеседований с подходящими кандидатами.
5. Всё больше и больше компаний понимают, что внешний вид их служащих очень важен. Поэтому многие компании вводят определённую манеру одеваться для своих сотрудников.
6. Следуя манере одеваться, принятой в данной компании, кандидат на должность может произвести благоприятное впечатление на работодателя во время собеседования.
7. В случае несправедливого увольнения служащий может предъявить компании судебный иск, чтобы вернуть работу или получить финансовую компенсацию.
8. Если руководители компании позволяют своему персоналу отсутствовать на работе без уважительных причин, это отрицательно влияет на профессиональную дисциплину.
6. The letter of application
The letter of application can be as important as the CV in that it often provides the first direct contact between a candidate and an employer. If this letter is not well written and presented, it will make a poor impression. The letter of application normally contains four paragraphs in which you should:
1. confirm that you wish to apply and say where you learned about the job;
2. say why you are interested in the position and relate your interests to those of the company;
3. show that you can contribute to the job by highlighting your most relevant skills and experience;
4. indicate your willingness to attend an interview ( and possibly say when you will be free to attend).
Below you will find the details from the letter of application. Look at the outline of the letter on the left and indicate where the information below should go.
______1_( f )_____ a. Although I am presently employed by a non-
______ 2 ________ profit making organization, it has always
_____ 3 ______ been my intention to work in a commercial
_____ 4 ______ environment. I would particularly welcome
the chance to work for your company as I
__________________ 5 __________________ have long admired both the quality of the
products that it provides and its position as
__________________ 6 __________________ a defender of environmental causes. As you
will notice on my enclosed CV, the job you
__________________ 7 __________________ are offering suits both my personal and
professional interests.
__________________ 8 _________________b. I would be pleased to discuss my curriculum
vitae with you in more detail at an interview.
______ 9 ________ In the meantime, please do not hesitate to
contact me if you require further
______ 10 _______ information. I look forward to hearing from
you.
c. Dear Ms Baudoin d. 8th January 2002
e. I am writing to apply for the position which
was advertised last month in The
Independent.
f. 52 Hanover Street g. Natalie Baudoin
Edinburgh Patagonia Gmbh
EH25LM Reitmorstrasse 50
UK 8000 Munich 22
h. My work experience has familiarized me
with many of the challenges involved in
public relations today. I am sure that this
together with my understanding of the
needs and expectations of sport and nature
enthusiasts, would be extremely relevant to
the position. Moreover, as my mother is
German, I am fluent in this language and
Would definitely enjoy working in a
German-speaking environment.
i. Fiona Scott. j. Yours sincerely.
7. You can be interested in the following vacancies: Area Sales Manager, Publicity Officer, Sales Representative, Accounts Executive, Production Controller, Human Resources Manager. Write a suitable letter of application and disclose your curriculum vitae.
Case study
Slim Gyms: Choose the best candidate for the job of General Manager
Background
Slim Gyms owns and operates six health and fitness clubs in Manhattan, New York. The clubs aim to appeal to people of all ages and income groups.
All the clubs have a large gymnasium, with the latest equipment, an aerobics studio, a solarium, a swimming pool, sun decks, a café, bar and clubroom. There are always several fitness instructors on hand to advise people and provide them with personalized fitness programs. A wide range of aerobic and relaxation classes run throughout the day and during the evening. The clubs try to create a friendly atmosphere, organizing numerous social activities to bring members together. Three of the clubs are located in areas where large numbers of Spanish, Chinese and Italians live. Slim Gyms recently advertised for a General Manager.
Slim Gyms
General Manager - required for our chain of Health and Leisure Clubs
* Salary negotiable
* Excellent benefits package
The job
* Developing a customer-oriented culture in the organization in the clubs
* Increasing the revenue and profits of the six clubs in Manhattan
* Exploiting new business opportunities
* Liaising with and motivating our team of managers and their staff
* Contributing to marketing plans and strategies
The person
* Dynamic, enthusiastic, flexible
* A strong interest in health and fitness
* A good track record in previous jobs
* The ability to work with people from different cultural backgrounds
* Outstanding communication skills
* A flair for new ideas and sound organizational skills
Task
You are directors of Slim Gyms. Study the file cards on the four short-listed candidates. Hold a meeting to discuss the strengths and weaknesses of each person. Try to agree on who seems to be the best candidate for the job.
Then listen to the interview extracts with each of the candidates and come to the final decision on who should get the job.
Applicants: