
- •Н.В. Лобастова
- •Management
- •Английский язык Management Учебное пособие
- •Предисловие
- •Starting up
- •Reading
- •2. Complete the following sentences using suitable words or phrases given below.
- •3. Divide the following styles of behavior into pairs of opposites.
- •4. Translate the following text into English. Что такое менеджмент?
- •Introducing yourself and organization you work for.
- •Instructions
- •Unit 2 Company structure
- •1. Read the three descriptions of company structures. Answer the questions.
- •1. Read the text about different ways of organizing companies, and then give
- •2. Read the text about centralization and decentralization and then discuss the
- •1. Decide whether the following statements are true or false. Support yourself
- •1. Match the words or phrases on the left with the words from the text on the
- •2. Complete the following sentences with suitable forms of the words.
- •4. Use the spaces below to write a short description of your department. Use the
- •Information given above.
- •5. Translate the following sentences into English.
- •6. Make up the description of any organization chart, or a company you
- •Case study Faredeal Travel Agency: Reorganize the structure, layout and working practices of a travel company.
- •Director 1 Director 2
- •Confidential
- •The office space is not used efficiently and needs a complete reorganization. (For example, Accounts and General Office staff have to walk too far to the photocopying room, etc).
- •Working conditions: staff survey
- •1. In your opinion, which factors below are important for getting a job?
- •Listening You will hear David Smyth, the Personnel Manager of a major European insurance company, answering questions about the way he interviews and selects candidates.
- •Language focus
- •2. Match the questions with the responses.
- •Responses
- •3. What are the terms for the following? Use the terms from the exercise above.
- •4. It’s a common thing that the employers look for three qualities in recruits:
- •5. Translate the sentences into English using the following word partnerships:
- •6. The letter of application
- •Below you will find the details from the letter of application. Look at the outline of the letter on the left and indicate where the information below should go.
- •1. Name: Isabella Rosetti
- •2. Name: Michael Bolen
- •Unit 4 Planning and Strategy
- •1. You will read the text about different stages of planning and their importance
- •Listening Developing a strategy
- •Language focus
- •1. Match up the words from the left with the words from the right to make
- •2. A. Match the phrase, describing a position of a company, with their definitions
- •3. Complete the following sentences using suitable words given below.
- •4. Phrasal verbs.
- •5. Complete the following passage with the correct form of the words below.
- •Questions
- •8. Translate the following text into English.
- •Troubled times for Benson Group
- •Describe the company’s profile according to the main points of swot analysis: strengths, weaknesses, opportunities and threats.
- •Innovative strategy Words to remember:
- •Starting up How important is creativity in business? Are creativity and innovation the same things? What are the conditions for creativity in business? Here what the psychologists think:
- •Adapted extracts from Jack Welch Speaks, by Janet Lowe Language focus
- •1. Find words or phrases in the quotations which suggest the idea of change.
- •2. Find words or phrases in the quotations which mean:
- •3. Translate the following text into English using the following words in the
- •1.Make the matching of the words and phrases from the text with their
- •2. Replace the words in italics with the words from exercise 1.
- •3. Verbs and prepositions
- •4. Complete the following sentences with appropriate verbs:
- •5. Complete the following passage with the correct forms of the following words:
- •6. Translate the following text into English
- •8. Complete the following sentences with the correct form of either ‘do’ or
- •Identifying needs Stating future actions
- •Case study Texan Chicken: Work out a strategy to save a failing fast food company
- •Present situation
- •Unit 6 Goal-setting
- •1. Match the words and phrases from the text with their definitions on the right.
- •2. Complete the following passage, using suitable forms of the words given
- •3. Match up the words given below with the italicized words in the text.
- •4. Translate the following text into English.
- •1. Pamela Pickford train business people to make presentations. Which of the
- •2. Comment on the following statements. In your opinion are they:
- •1. Introducing yourself 2. Structuring the presentation
- •3. Inventing questions 4. Giving background information
- •5. Referring the audience’s knowledge. 6. Changing the topic.
- •9. Ending
- •Guidelines for presenters
- •Words to remember:
- •1. Match up the words on the left with their definitions on the right.
- •2. Opposites
- •3. Read the following guidelines for managers. Agree with them and say why.
- •4. Which of the words below can describe possible indicators of:
- •5. Translate the following sentences into English
- •1. Find the best synonym. Match the words and expressions on the left with
- •2. Complete the following sentences with the correct form of the words in
- •Italics. Translate them.
- •3. Addition and contrast
- •4. Analyzing personality types and identifying strengths and weaknesses.
- •1. Listen to a description of a graph below and complete the text. Draw the graph.
- •2. Listen to descriptions of other Finnish exports to Japan, draw the graphs,
- •Instructions
- •1. Match the words from the text on the left with their definitions on the right.
- •2. Which adjectives below describe positive aspects of someone’s character?
- •3. Use the relative pronouns below to complete these quotations. Which gap does not need a relative pronoun? Translate the quotations into Russian.
- •4. Look through the differences between managers and leaders. Speak on them.
- •5. Paragraphs 1-9 contain advice for business leaders. Choose the appropriate
- •Indicating priorities
- •1. Unit 1 Manager’s role
- •1. Listen to seven people talking about their work and decide which department
- •4. Innovative strategy
- •Unit 6 Goal-setting
- •1. Presentation
- •2. Presentation
- •2. Pam talks about herself
- •Ian talks about himself and Stephen
1. In your opinion, which factors below are important for getting a job?
Choose the seven most important. Is there anything missing from the list?
age /sex appearance astrological sign contacts and connections
experience family background handwriting hobbies intelligence
marital status personality qualifications references sickness record
blood group
Reading
You will read the text about selecting the best candidate and the importance of having a good CV
Investing thousands of pounds in the recruitment and training of each new graduate recruit may be just the beginning. Choosing the wrong candidate may leave an organization paying for years to come.
Few companies will have escaped all of the following failures: people who panic at the first sign of stress; those with long, impressive qualifications who seem incapable of learning; hypochondriacs whose absentee record becomes astonishing; and the unstable person later discovered to be a thief or worse.
Less dramatic, but just as much a problem, is the person who simply doesn’t come up to expectations, who never becomes a high-flier or even a steady performer; the employee with a fine future behind them.
Some years ago candidates could win a top position with only the right look and the right answers to questions like: “Why do you want this job?” Now a great number of companies are no longer satisfied with traditional job interviews. Instead, they offer applicants – from top executives and down – a series of tests, role plays, simulated decision-making exercises and brainteasers. The tests are not about mathematics or grammar, nor about any of the basic technical skills.
Employers want to evaluate candidates on intangible qualities (qualities that can not be felt or described). Is he creative and entrepreneurial? Can he lead and coach? Is he flexible and capable of learning? Does he have passion and a sense of urgency? How will he function under pressure? Most important: Will the potential recruit fit the corporate culture?
Candidates can be asked different problem questions relating to business or even some psychological questions such as: “Who is the best manager you ever worked for and why?” or “What is your best friend like?” Psychologists say that such kind of questions can reveal a lot about a candidate’s management style and about himself or herself. The reason for such interrogation is clear: the cost of bringing the wrong person on board is sometimes huge.
The most important thing for a recruit is to show his or her character, professional competence and intelligence, ability to quickly respond to different issues concerning future job, in other words, to show his or her suitability for the position.
Sometimes a person’s appearance may influence the decision on hiring. It is important for a candidate to be well presented, neat and tidy, to have good manners. All these things speak a lot about a candidate’s personality. Maybe it is wise to find out the dress code of the company and follow it if you want to fit in. When interviewed, the candidate should create a good relationship with the interviewer, i.e. to be able to listen, to ask the right questions and to be able to express his own opinion on the problem, and not to always agree with the interviewer.
People who are interested in getting a job can apply for the job by sending a letter of application or covering letter (cover letter – US) and a curriculum vitae or CV (resume – US) containing details of their education and experience.
There are many different ways of preparing a CV. The layout of the CV can depend on the nationality of the company. For instance, in the US it’s much more common to accompany each entry on a CV with a description of exactly what it involves. In Europe you can present just a simple summary. Similarly, the order in which different events are presented may vary. The importance of presenting extracurricular activities and references will also vary with national culture.
In some fields, CVs have recently changed radically by abandoning the traditional chronological development through education and experience, in favour of setting out personal skills acquired with the purpose of attracting potential employers. Nevertheless, it’s very important for a candidate to have a good CV.
The candidate should arouse the employer’s interest. For example, under the entry ‘Professional experience’ – where he mentions his job experience – the candidate can briefly describe his professional and academic qualifications. He can cite examples of his qualifications for the position sought; mention special projects he worked on, especially if they have something in common with the future job.
A candidate could show off his research on the company and the industry, he is going to be involved in. He must find out who they are, what they do, their size and volume of their sales beforehand. And if he could research the company, then he could use this information to expand on his qualifications.
And the last but not the least important thing for a candidate to remember is the necessity to relate himself to the company where he applied for a job. Maybe he could provide some details as to why he should be considered, stressing that the company would benefit from hiring him. He could emphasize those his skills that can meet company’s expectations and, if possible, bring the examples of work he can be proud of.
Comprehension / interpretation
1. What types of failures do companies experience, according to the article?
2. How do employers recruit workers nowadays? How did they use to recruit them
before? What qualities of potential employees are they most interested in?
3. What is the most essential thing for a person to do if he wants to be recruited?
4. What documents should a person present if he wants to get a job?
5. What can you say about preparing CV?
6. Why is it so important for a candidate to have a good CV?
7. How should a candidate behave at the interview?