
- •Ділова іноземна мова (англійська мова) методичні вказівки
- •0305 Економіка та підприємництво,
- •0306 Менеджмент і адміністрування
- •6.050202 Автоматизація та комп’ютерно-інтегровані технології
- •Київ нухт 2010
- •Module 1 Job Search Process
- •Vocabulary
- •1. The recruitment process
- •The recruitment process
- •2 Job Search Process
- •What is the Job Search Process?
- •How Much Time Will the Job Search Take?
- •What Do You Need to Know Before You Start?
- •What Are the Steps of the Job Search Process?
- •1) Values
- •2) Interests
- •3) Skills
- •My transferrable skills and how I can use them
- •1) Pursue Advertised Vacancies
- •2) Develop a Contact Network
- •3) Contact Employers Directly
- •Tips for contacting employers
- •What Job Search Techniques Work?
- •Should You Keep a Record of Your Search?
- •Language Development Exercise 1. Reading for meaning What are employers looking for?
- •J ob Search
- •Exercise 3. Applying for a job
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Unit 2 Job Interview
- •Fay needs advice from Jerry on how to succeed at a job interview in English
- •2. Preperation
- •1) Researching Employers
- •2.) Interview Questions
- •3. Job Interview
- •1) The beginning of the interview
- •2) During a Job Interview
- •3) The end of the interview
- •4) After the Interview
- •Language Development
- •Vocabulary
- •How you look and behave at an interview can sometimes be even more important than what you say! There are lots of things you can do to make a good impression on interviewers.
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Module 2 Main Business Documents Unit 1 Resume/cv
- •A resume or cv
- •A Cover(ing) Letter
- •Types of Résumés
- •Constructing Your Résumé
- •Full Name
- •Sample Chronological Résumé
- •Sample Functional Résumé
- •Sample Combination Résumé
- •Curriculum Vitae
- •European cv's have varying formats. Each European country has different recruitment practices, but all use cv's instead of résumés. The uk cv comes closest to the American résumé.
- •British And American English
- •Example of cv
- •Curriculum vitae
- •Interests
- •Résumé Checklist
- •Language Development
- •Compiling a cv
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Unit 2. Application Form
- •Completing an application form
- •Unit 3 Business Letter – General Overview
- •Business Letter Template
- •Some notes on business letters.
- •The writer's address
- •The reference
- •The subscription (complimentary close)
- •The signature
- •The designation
- •Language development
- •5 High Street
- •2 Elm Avenue
- •66 Grimshaw Gardens
- •1. Answer the following questions.
- •What is a format of a Cover Letter?
- •What makes a good Cover Letter?
- •Language Development
- •1. Letter Content
- •2. Useful phrases
- •Vocabulary
- •Look at the following tips for writing Cover Letters. Decide whether the following tips for writing Cover Letters are true or false.
- •Vocabulary
- •Unit 5 Reference Letters/Letters of Recommendation
- •Reference Letter Template
- •Sample Letter of Recommendation
- •Letters of Enquiry/Request
- •1) General information
- •2) Conventions
- •1. Structure
- •2. Layout
- •Sample Enquiry Letter/Request Letter
- •3. Frequently made mistakes!
- •Language Development
- •Answer Letter (Responding to Inquiries and Requests for Information)
- •Important Language to Remember
- •Sample Answer Letter
- •Language development
- •Unit 7 Letter of Complaint/Complaint(s) Letter and Apology Letter Letter of Complaint/Complaint(s) Letter
- •Write concise letters
- •Authoritative complaints letters have credibility and carry more weight
- •Complaints letters must include all the facts
- •Constructive letters and suggestions make complaints easier to resolve
- •Write letters with a friendly and complimentary tone
- •Where should you send letters of complaints?
- •Complaint Letter Template
- •Sample Complaint Letter
- •Summary Writing a Complaint Letter…
- •Language Development The Grammar of 'Complain'
- •4. Salutation:
- •9. Final Paragraph
- •Apology Letter
- •Apology Letter Template
- •Sample Apology Letter
- •Unit 8 Fax
- •Important Language to Remember
- •Sample Fax
- •Language development
- •Unit 9 e-mail
- •Important Language to Remember and Notations
- •Sample emails
- •Language Development
- •Email Workshop Questions
- •Unit 10 Memo
- •Information segment
- •Important Language to Remember
- •Sample Memo
- •Language Development
- •Module 3 Business Plan
- •Writing your Business Plan
- •The Executive Summary (Business Description)
- •Identifying your Business Opportunity
- •Marketing and Sales Strategy of a Business Plan
- •Your Team
- •Operations
- •Financial Forecasts of a Business Plan
- •Other Useful Information
- •Summary
- •Module 4 Contract
- •Essential Clauses of Contract
- •Vocabulary
- •Payment
- •Vocabulary
- •Transport and Delivery Terms
- •The Fourteen Incoterms
- •Vocabulary
- •Packing and Marking
- •Extract from a contract
- •Packing
- •Extract from a contract
- •Marking
- •Voabulary
- •Insurance of Goods
- •Vocabulary
- •Force Majeure
- •Vocabulary
- •Claims and Sanctions
- •Vocabulary
- •Contract for Sending Specialists Abroad Контракт на відрядження фахівців
- •Контракт на експорт товарів Contract for the Export of Goods
- •Контракт №
- •Contract No.
- •5. Packing and marking
- •6. Payment
- •7. Advice of shipment and shipping instructions
- •8. Inspection and tests
- •9. Guarantee and claims
- •10. Contingencies
- •11. Penalty
- •12. Arbitration
- •13. Other terms and conditions
- •5. Упаковка і маркування
- •6. Платіж
- •7. Повідомлення про відвантаження і відвантажувальні інструкції
- •8. Випробування і перевірка
- •9. Гарантії і претензії
- •10. Непереборна сила
- •11. Санкції
- •12. Арбітраж
- •13. Інші умови
- •14. Юридичні адреси сторін
- •Contract for the Purchase of Consumer Goods Контракт на покупку товарів народного споживання
- •Контракт №
- •Bill of lading №
- •1. Subject of the contract
- •2. Obligations of the parties
- •2.1. The uscts shall be obliged to:
- •2.2. The Customer shall be obliged to:
- •3. Time and terms of providing services
- •4. Delivery and acceptance of the goods
- •5. Price and total value of the contract
- •6. Sanctions
- •7. Arbitration
- •8. Validity of agreement
- •Contract for sale of goods
- •Contract
- •1. Subject of the Contract
- •2. Prices and Total Value of the Contract
- •3. Time of Delivery
- •4. Terms of Payment
- •5. Technical Documentation
- •6. Guarantee of the Quality of the Equipment.
- •7. Packing
- •8. Marking
- •9. Shipping Instructions and Notifications
- •10. Insurance
- •11. Sanctions
- •12. Force Majeure
- •13. Arbitration
- •14. Other Terms
- •Letter of Complaint/Complaint(s) Letter 99
- •Ділова іноземна мова
- •Методичні вказівки
- •0305 Економіка та підприємництво,
- •0306 Менеджмент і адміністрування та напрямів підготовки
- •6.050101 Комп’ютерні науки та 6.050202 Автоматизація та
Vocabulary
AG Aktiengesellschaft (German), joint stock company
full driving license a driver's licence that is free of the added restrictions normally associated with the learner and novice stage of the driver licensing process
work under pressure work against time or to a deadline
Project Manager a person responsible for the planning, coordination and controlling of a project from inception to completion, meeting the project's requirements and ensuring completion on time, within cost and to required quality standards.
Exercise 4. A sample CV
Here is Carmen's CV. Read through it closely and then try to answer the following questions about Carmen and her experience.
Carmen Lopez Duran
Profile I am keen to follow a career in Tourism or Hotel Management. I am well-organised, highly motivated and have excellent communication skills. In addition I am reliable, flexible, and quick to learn.
Personal details Address Avenida de la Plata 47 Grenada 18 752 Spain Tel 123 456 789 Email Carmello@ etc.com Date of birth 25 Nov 1980 Marital status Single
Education 1998 - 2000 Universidad de Granada Diploma in Business Studies with Tourism 1990 - 1998 Instituto Cervantes, Granada Bachillerato (A Level equivalent) Grade B Professional Experience 2000 – present Hotel Xyz, Notown Assistant to Conference Manager Responsible for providing administrative support, answering enquiries, taking bookings, arranging catering. Employee of the Year, 2001. Summer 2000 Company Xyz. Notown Social/Sports Officer In charge of escorting groups of foreign students, Arranging schedules, planning social events, Organising sports activities, managing a budget.
Interests Yoga, swimming, skiing, classical music, theatre, current affairs
Additional Skills
Referees Antonio Palma Plazas, Conference Manager, Primavera Hotels Mercedes Garrido Vazquez, Regional Director, Eurostudy Ltd |
Decide whether the following sentences are true or false based on Carmen's CV.
She is married.
She started working full-time when she left school.
She was not very successful at Hotel Primavera.
She worked during her vacations.
She had financial responsibility when she worked for Eurostudy.
She isn't interested in politics.
She has never committed a driving offence.
She speaks French better than English.
Vocabulary
to be keen to do something to want to do it a lot
communication skills the ability to interact well with other people
reliable dependable, trustworthy
vacations American-English for holidays or time off work
managing a budget making sure that an agreed amount of money is spent wisely to complete a task or project
current affairs news about what's happening around the world at the moment
to have committed a driving offence to have done something illegal while driving
to have a clean driving licence to have a driving licence that doesn't contain any record of illegal driving
to have a working knowledge of something to have a basic understanding of a topic