
- •Ділова іноземна мова (англійська мова) методичні вказівки
- •0305 Економіка та підприємництво,
- •0306 Менеджмент і адміністрування
- •6.050202 Автоматизація та комп’ютерно-інтегровані технології
- •Київ нухт 2010
- •Module 1 Job Search Process
- •Vocabulary
- •1. The recruitment process
- •The recruitment process
- •2 Job Search Process
- •What is the Job Search Process?
- •How Much Time Will the Job Search Take?
- •What Do You Need to Know Before You Start?
- •What Are the Steps of the Job Search Process?
- •1) Values
- •2) Interests
- •3) Skills
- •My transferrable skills and how I can use them
- •1) Pursue Advertised Vacancies
- •2) Develop a Contact Network
- •3) Contact Employers Directly
- •Tips for contacting employers
- •What Job Search Techniques Work?
- •Should You Keep a Record of Your Search?
- •Language Development Exercise 1. Reading for meaning What are employers looking for?
- •J ob Search
- •Exercise 3. Applying for a job
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Unit 2 Job Interview
- •Fay needs advice from Jerry on how to succeed at a job interview in English
- •2. Preperation
- •1) Researching Employers
- •2.) Interview Questions
- •3. Job Interview
- •1) The beginning of the interview
- •2) During a Job Interview
- •3) The end of the interview
- •4) After the Interview
- •Language Development
- •Vocabulary
- •How you look and behave at an interview can sometimes be even more important than what you say! There are lots of things you can do to make a good impression on interviewers.
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Module 2 Main Business Documents Unit 1 Resume/cv
- •A resume or cv
- •A Cover(ing) Letter
- •Types of Résumés
- •Constructing Your Résumé
- •Full Name
- •Sample Chronological Résumé
- •Sample Functional Résumé
- •Sample Combination Résumé
- •Curriculum Vitae
- •European cv's have varying formats. Each European country has different recruitment practices, but all use cv's instead of résumés. The uk cv comes closest to the American résumé.
- •British And American English
- •Example of cv
- •Curriculum vitae
- •Interests
- •Résumé Checklist
- •Language Development
- •Compiling a cv
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Unit 2. Application Form
- •Completing an application form
- •Unit 3 Business Letter – General Overview
- •Business Letter Template
- •Some notes on business letters.
- •The writer's address
- •The reference
- •The subscription (complimentary close)
- •The signature
- •The designation
- •Language development
- •5 High Street
- •2 Elm Avenue
- •66 Grimshaw Gardens
- •1. Answer the following questions.
- •What is a format of a Cover Letter?
- •What makes a good Cover Letter?
- •Language Development
- •1. Letter Content
- •2. Useful phrases
- •Vocabulary
- •Look at the following tips for writing Cover Letters. Decide whether the following tips for writing Cover Letters are true or false.
- •Vocabulary
- •Unit 5 Reference Letters/Letters of Recommendation
- •Reference Letter Template
- •Sample Letter of Recommendation
- •Letters of Enquiry/Request
- •1) General information
- •2) Conventions
- •1. Structure
- •2. Layout
- •Sample Enquiry Letter/Request Letter
- •3. Frequently made mistakes!
- •Language Development
- •Answer Letter (Responding to Inquiries and Requests for Information)
- •Important Language to Remember
- •Sample Answer Letter
- •Language development
- •Unit 7 Letter of Complaint/Complaint(s) Letter and Apology Letter Letter of Complaint/Complaint(s) Letter
- •Write concise letters
- •Authoritative complaints letters have credibility and carry more weight
- •Complaints letters must include all the facts
- •Constructive letters and suggestions make complaints easier to resolve
- •Write letters with a friendly and complimentary tone
- •Where should you send letters of complaints?
- •Complaint Letter Template
- •Sample Complaint Letter
- •Summary Writing a Complaint Letter…
- •Language Development The Grammar of 'Complain'
- •4. Salutation:
- •9. Final Paragraph
- •Apology Letter
- •Apology Letter Template
- •Sample Apology Letter
- •Unit 8 Fax
- •Important Language to Remember
- •Sample Fax
- •Language development
- •Unit 9 e-mail
- •Important Language to Remember and Notations
- •Sample emails
- •Language Development
- •Email Workshop Questions
- •Unit 10 Memo
- •Information segment
- •Important Language to Remember
- •Sample Memo
- •Language Development
- •Module 3 Business Plan
- •Writing your Business Plan
- •The Executive Summary (Business Description)
- •Identifying your Business Opportunity
- •Marketing and Sales Strategy of a Business Plan
- •Your Team
- •Operations
- •Financial Forecasts of a Business Plan
- •Other Useful Information
- •Summary
- •Module 4 Contract
- •Essential Clauses of Contract
- •Vocabulary
- •Payment
- •Vocabulary
- •Transport and Delivery Terms
- •The Fourteen Incoterms
- •Vocabulary
- •Packing and Marking
- •Extract from a contract
- •Packing
- •Extract from a contract
- •Marking
- •Voabulary
- •Insurance of Goods
- •Vocabulary
- •Force Majeure
- •Vocabulary
- •Claims and Sanctions
- •Vocabulary
- •Contract for Sending Specialists Abroad Контракт на відрядження фахівців
- •Контракт на експорт товарів Contract for the Export of Goods
- •Контракт №
- •Contract No.
- •5. Packing and marking
- •6. Payment
- •7. Advice of shipment and shipping instructions
- •8. Inspection and tests
- •9. Guarantee and claims
- •10. Contingencies
- •11. Penalty
- •12. Arbitration
- •13. Other terms and conditions
- •5. Упаковка і маркування
- •6. Платіж
- •7. Повідомлення про відвантаження і відвантажувальні інструкції
- •8. Випробування і перевірка
- •9. Гарантії і претензії
- •10. Непереборна сила
- •11. Санкції
- •12. Арбітраж
- •13. Інші умови
- •14. Юридичні адреси сторін
- •Contract for the Purchase of Consumer Goods Контракт на покупку товарів народного споживання
- •Контракт №
- •Bill of lading №
- •1. Subject of the contract
- •2. Obligations of the parties
- •2.1. The uscts shall be obliged to:
- •2.2. The Customer shall be obliged to:
- •3. Time and terms of providing services
- •4. Delivery and acceptance of the goods
- •5. Price and total value of the contract
- •6. Sanctions
- •7. Arbitration
- •8. Validity of agreement
- •Contract for sale of goods
- •Contract
- •1. Subject of the Contract
- •2. Prices and Total Value of the Contract
- •3. Time of Delivery
- •4. Terms of Payment
- •5. Technical Documentation
- •6. Guarantee of the Quality of the Equipment.
- •7. Packing
- •8. Marking
- •9. Shipping Instructions and Notifications
- •10. Insurance
- •11. Sanctions
- •12. Force Majeure
- •13. Arbitration
- •14. Other Terms
- •Letter of Complaint/Complaint(s) Letter 99
- •Ділова іноземна мова
- •Методичні вказівки
- •0305 Економіка та підприємництво,
- •0306 Менеджмент і адміністрування та напрямів підготовки
- •6.050101 Комп’ютерні науки та 6.050202 Автоматизація та
2. Preperation
The objective of the job interview is to prove that you’re the best person for the job. So, how can you be the BEST, the person who gets the job?
Through PREPARATION: Finding out about the company, the job, and then thinking about and planning how you're going to answer those interview questions
1) Researching Employers
Why Research Information on Employers?
There are two basic reasons to research employers: 1) to aid you in your job search; and 2) to help prepare you for your interview.
One approach to finding a job is to use a hierarchical strategy:
Find industries that meet your needs.
Locate employers within your targeted industries.
Research information on executives.
Preparing for an interview is essential for success! Before meeting your potential employer it is essential to know what they do; how they do it; their financial state (if they are expanding or downsizing); expectations of potential employees in terms of skill, education, and previous experience; and what you can offer them.
Where Do You Find Information on Employers?
The following types of resources should prove useful in your research.
Annual Reports – These reports and other materials are available from an organization's public relations/information office. Most large organizations produce a report, which presents an outline of the organization's successes, growth, history, goals, and financial status.
Directories – These are geographic, business, occupational, professional, industry, and financial status directories available in your library. These directories may provide information about an organization's products or services, number of employees, principal executives, and location(s).
Trade Associations – These organizations produce membership directories, journals (which provide information about trends and issues in the field), and information briefs. They also hold annual conferences for your networking, information gathering, and professional development purposes.
Newspapers – The business section of most papers contain numerous articles about local companies and their executives. Articles about non-profit organizations often appear in a newspaper's local interest section.
Fellow Professionals – Other professionals in the field can provide "word-of-mouth" information about organizations of interest.
Competitors – Often an organization's competitors offer excellent insight about the inner working of that organization.
Public Documents – Government and quasi-government organizations have records that must be made available to the public.
Computer Databases.
Career fares.
2.) Interview Questions
There have been interviews as long as there have been jobs needing to be filled. This means that virtually any question you might be asked at an interview can be predicted and an answer prepared.
REMEMBER! Being prepared doesn't mean memorising an exact set of answers. A question only has to be asked in a slightly unexpected way, and you won't be able to answer the way you planned. What you need to do is think about all the questions you might be asked. Then you won't be taken by surprise – and so won't seem less confident because you hesitate when you answer. |
Most questions fall into two categories: factual and human.
Factual questions
Testing out the information written on your application form or trying to find out more information about areas that the interviewer is concerned about or wants to know more about.
These questions aim to:
check your educational background
get more information about your interests, hobbies and non-educational experience
find out what you were doing during 'time gaps', such as between school and university, or between jobs.
REMEMBER! Keep copies of all the paperwork you've sent in. It'll help you remember what you wrote, so that you can say the same thing in the interview. You can often tell what questions they might ask looking at what you wrote. In the same way, note what you said in any phone call. |
Human questions
Trying to identify what type of person you are. Often the questions start 'why' (why did you decide to study those subjects?) or 'what' (what do you see yourself doing in five years' time?). They deal with matters of personal preference, attitude and opinion.
These questions:
explore your attitudes and opinions and your approach to work and to life
find out what your social and communication skills are like
ask why you did things or took decisions, where you see your career going, what you want out of life.
These question aim to find out you will fit in to the job and the workplace. So think about what job you're trying to get:
Will it require knowledge you haven't got yet? If so, be ready to explain your willingness and ability to learn or be trained.
Does it involve talking to people or working in groups? Then an interviewer may want to find out about your interpersonal skills.
These questions are asked in one of two ways – open or closed.
Open questions (An open question is likely to receive a long answer and reveals opinions and feelings.)
Why do you think you'll like working here?
What experience have you had of this sort of work?
What sports do you play?
What was in the advert that you found interesting?
Why do you think you could do this job?
What qualities do you think you have to offer which will help you in this job?
What is your ultimate ambition? Where do you want to be in five years’ time?
What do you do in your spare time?
Have you read any particular book lately? (Be prepared to talk in some detail about this and explain why you enjoyed them, outline the story, and comment on the ‘quality’ of the author.)
What newspapers do you read? (Be prepared to be questioned on some aspect of current affairs if you claim to read any newspaper regularly.)
What are the most satisfying aspects of your present job?
Is there anything that particularly frustrates you in your present job?
Can you tell us about any incident at work when you have felt particularly effective? Or ineffective?
Tell me something about your present bosses. What kind of people are they? (Be careful not to be tricked into making sweeping criticism or appearing to gripe about previous colleagues.)
Beware! Some open questions can sound like closed ones:
"'Would you tell me a little more about your last job?"
You don't just say YES or NO to this – The interviewer is really asking you to tell him or her about your last job. They just asked a bad (closed) question.
Closed questions (A closed question can be answered with either a single word or a short phrase or simply with either 'yes' or 'no'. It gives facts.)
Do you think you'll like working here?
Have you done much work of this sort before?
Do you play any sports?
Did you apply for the job because the advert was interesting?
Do you believe you can do this job?
REMEMBER!
Good interviewers generally only use open questions. If you're faced with an interviewer who's not particularly good, you need to take control.
Task 1. Interview Questions
Answer the interview questions given in this section.
Think of five more questions you can be asked during the interview.