
- •Ділова іноземна мова (англійська мова) методичні вказівки
- •0305 Економіка та підприємництво,
- •0306 Менеджмент і адміністрування
- •6.050202 Автоматизація та комп’ютерно-інтегровані технології
- •Київ нухт 2010
- •Module 1 Job Search Process
- •Vocabulary
- •1. The recruitment process
- •The recruitment process
- •2 Job Search Process
- •What is the Job Search Process?
- •How Much Time Will the Job Search Take?
- •What Do You Need to Know Before You Start?
- •What Are the Steps of the Job Search Process?
- •1) Values
- •2) Interests
- •3) Skills
- •My transferrable skills and how I can use them
- •1) Pursue Advertised Vacancies
- •2) Develop a Contact Network
- •3) Contact Employers Directly
- •Tips for contacting employers
- •What Job Search Techniques Work?
- •Should You Keep a Record of Your Search?
- •Language Development Exercise 1. Reading for meaning What are employers looking for?
- •J ob Search
- •Exercise 3. Applying for a job
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Unit 2 Job Interview
- •Fay needs advice from Jerry on how to succeed at a job interview in English
- •2. Preperation
- •1) Researching Employers
- •2.) Interview Questions
- •3. Job Interview
- •1) The beginning of the interview
- •2) During a Job Interview
- •3) The end of the interview
- •4) After the Interview
- •Language Development
- •Vocabulary
- •How you look and behave at an interview can sometimes be even more important than what you say! There are lots of things you can do to make a good impression on interviewers.
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Module 2 Main Business Documents Unit 1 Resume/cv
- •A resume or cv
- •A Cover(ing) Letter
- •Types of Résumés
- •Constructing Your Résumé
- •Full Name
- •Sample Chronological Résumé
- •Sample Functional Résumé
- •Sample Combination Résumé
- •Curriculum Vitae
- •European cv's have varying formats. Each European country has different recruitment practices, but all use cv's instead of résumés. The uk cv comes closest to the American résumé.
- •British And American English
- •Example of cv
- •Curriculum vitae
- •Interests
- •Résumé Checklist
- •Language Development
- •Compiling a cv
- •Vocabulary
- •Vocabulary
- •Vocabulary
- •Unit 2. Application Form
- •Completing an application form
- •Unit 3 Business Letter – General Overview
- •Business Letter Template
- •Some notes on business letters.
- •The writer's address
- •The reference
- •The subscription (complimentary close)
- •The signature
- •The designation
- •Language development
- •5 High Street
- •2 Elm Avenue
- •66 Grimshaw Gardens
- •1. Answer the following questions.
- •What is a format of a Cover Letter?
- •What makes a good Cover Letter?
- •Language Development
- •1. Letter Content
- •2. Useful phrases
- •Vocabulary
- •Look at the following tips for writing Cover Letters. Decide whether the following tips for writing Cover Letters are true or false.
- •Vocabulary
- •Unit 5 Reference Letters/Letters of Recommendation
- •Reference Letter Template
- •Sample Letter of Recommendation
- •Letters of Enquiry/Request
- •1) General information
- •2) Conventions
- •1. Structure
- •2. Layout
- •Sample Enquiry Letter/Request Letter
- •3. Frequently made mistakes!
- •Language Development
- •Answer Letter (Responding to Inquiries and Requests for Information)
- •Important Language to Remember
- •Sample Answer Letter
- •Language development
- •Unit 7 Letter of Complaint/Complaint(s) Letter and Apology Letter Letter of Complaint/Complaint(s) Letter
- •Write concise letters
- •Authoritative complaints letters have credibility and carry more weight
- •Complaints letters must include all the facts
- •Constructive letters and suggestions make complaints easier to resolve
- •Write letters with a friendly and complimentary tone
- •Where should you send letters of complaints?
- •Complaint Letter Template
- •Sample Complaint Letter
- •Summary Writing a Complaint Letter…
- •Language Development The Grammar of 'Complain'
- •4. Salutation:
- •9. Final Paragraph
- •Apology Letter
- •Apology Letter Template
- •Sample Apology Letter
- •Unit 8 Fax
- •Important Language to Remember
- •Sample Fax
- •Language development
- •Unit 9 e-mail
- •Important Language to Remember and Notations
- •Sample emails
- •Language Development
- •Email Workshop Questions
- •Unit 10 Memo
- •Information segment
- •Important Language to Remember
- •Sample Memo
- •Language Development
- •Module 3 Business Plan
- •Writing your Business Plan
- •The Executive Summary (Business Description)
- •Identifying your Business Opportunity
- •Marketing and Sales Strategy of a Business Plan
- •Your Team
- •Operations
- •Financial Forecasts of a Business Plan
- •Other Useful Information
- •Summary
- •Module 4 Contract
- •Essential Clauses of Contract
- •Vocabulary
- •Payment
- •Vocabulary
- •Transport and Delivery Terms
- •The Fourteen Incoterms
- •Vocabulary
- •Packing and Marking
- •Extract from a contract
- •Packing
- •Extract from a contract
- •Marking
- •Voabulary
- •Insurance of Goods
- •Vocabulary
- •Force Majeure
- •Vocabulary
- •Claims and Sanctions
- •Vocabulary
- •Contract for Sending Specialists Abroad Контракт на відрядження фахівців
- •Контракт на експорт товарів Contract for the Export of Goods
- •Контракт №
- •Contract No.
- •5. Packing and marking
- •6. Payment
- •7. Advice of shipment and shipping instructions
- •8. Inspection and tests
- •9. Guarantee and claims
- •10. Contingencies
- •11. Penalty
- •12. Arbitration
- •13. Other terms and conditions
- •5. Упаковка і маркування
- •6. Платіж
- •7. Повідомлення про відвантаження і відвантажувальні інструкції
- •8. Випробування і перевірка
- •9. Гарантії і претензії
- •10. Непереборна сила
- •11. Санкції
- •12. Арбітраж
- •13. Інші умови
- •14. Юридичні адреси сторін
- •Contract for the Purchase of Consumer Goods Контракт на покупку товарів народного споживання
- •Контракт №
- •Bill of lading №
- •1. Subject of the contract
- •2. Obligations of the parties
- •2.1. The uscts shall be obliged to:
- •2.2. The Customer shall be obliged to:
- •3. Time and terms of providing services
- •4. Delivery and acceptance of the goods
- •5. Price and total value of the contract
- •6. Sanctions
- •7. Arbitration
- •8. Validity of agreement
- •Contract for sale of goods
- •Contract
- •1. Subject of the Contract
- •2. Prices and Total Value of the Contract
- •3. Time of Delivery
- •4. Terms of Payment
- •5. Technical Documentation
- •6. Guarantee of the Quality of the Equipment.
- •7. Packing
- •8. Marking
- •9. Shipping Instructions and Notifications
- •10. Insurance
- •11. Sanctions
- •12. Force Majeure
- •13. Arbitration
- •14. Other Terms
- •Letter of Complaint/Complaint(s) Letter 99
- •Ділова іноземна мова
- •Методичні вказівки
- •0305 Економіка та підприємництво,
- •0306 Менеджмент і адміністрування та напрямів підготовки
- •6.050101 Комп’ютерні науки та 6.050202 Автоматизація та
Unit 2 Job Interview
1. How to Interview Effectively
Before reading the information about job interviews, read the following dialogue and find tips on how to interview successfully.
Fay needs advice from Jerry on how to succeed at a job interview in English
Fay: Hi Jerry. I'm thinking of applying for a job with a multinational company, but I'm worried about having an interview in English. Can you give me any good tips?
Jerry: Hmmm. That's a tough one. I guess the first thing is to try to make a good impression. We often say, "you never get a second chance to make a first impression". You really need to get off to a good start.
Fay: That sounds like good advice. Maybe I could sing and dance for them, ha ha ha! Then they'd really be impressed! But seriously, how do I make a good first impression?
Jerry: To begin with, you should firmly shake the interviewer's hand while greeting him or her with a smile. Be sure to keep eye contact, especially when listening to the interviewer.
Fay: Ah, "body language" is really important, isn't it?
Jerry: Yes, it is. The second thing is to have confidence. You get confidence from being prepared. You should learn a little bit about the company before the interview. Find out what they do, how long they've been in business, what their business motto is, that kind of thing. You should also anticipate possible questions, and think about how you will answer.
Fay: Should I memorize my answers beforehand?
Jerry: No! Definitely not! That sounds very mechanical. You should be natural when you speak. Just think about how you want to answer, and choose the right words at the time of the interview. That way, you can use the interviewer's own words in your answer, which shows you've been listening. Then you're sure to make a good impression.
Fay: I never thought about that before. You're really smart, Jerry! But what should I do if I can't remember an English word when I'm answering a question?
Jerry: In that case, you have to paraphrase. In other words, you have to explain what you want to say. For example, if you forget the word "manufacturing", you can say "making a product" instead. Or instead of "statistics" you could say "using many big numbers to describe something".
Fay: That's very helpful, Jerry. Thanks so much. Ah, one more thing. Should I ask about the salary during the interview?
Jerry: No, either let them bring up the topic of money, or else wait for a second interview. If you prepare well, make a good first impression, have confidence, and use English naturally, you're almost certain to be interviewed again. Good luck!
What other pieces of advice can you add?
Now read the given information and find answers to the following questions:
What is a job interview?
What is the purpose of a job interview?
Is a job interview an objective or a subjective process?
What are the keys to success in a job interview?
The job interview is a strategic conversation with a purpose. Your goal is to persuade the employer that you have the skills, background, and ability to do the job and that you can comfortably fit into his/her organization. At the same interview, you s hould also be gathering information about the job, future career opportunities and the organization to determine if the position and work environment are right for you.
You can strongly influence the interview outcome if you realize that an interview is not an objective process in which the employer offers the job to the best candidate based on merit alone. But rather, an interview is a highly subjective encounter in whi ch the interviewer offers the job to the qualified person whom he/she likes best. Personality, confidence, enthusiasm, a positive outlook and excellent interpersonal and communication skills count heavily.
One key to success is to use every means at your disposal to develop effective interviewing skills: selective presentation of your background, thoughtful answers to interview questions, well researched questions about the organization, and an effective s trategy to market yourself. There is no magic to interviewing: it is a skill that can be learned and improved upon with practice.
A second key to success is careful research about the job and the organization, agency, or company with whom you are having the interview. Knowing about the job will help you prepare a list of your qualifications so that yo u can show, point by point, why you are the best candidate. Knowing about the employer will help you prepare an interview strategy and appropriate questions and points to emphasize.