4. Complete the sentences in this letter. Use the words below:

balance Delivery following order

concerning enclosed items submit

Guangzhou Exports

No. 6 Shamian South Street

Guangzhou 510133

Phone (86-20) 8120-8777

Fax (86-20) 8120-8778

March 18, 20-

Ms. Carmen Santana

Go Manufacturing

Western Industrial Zone

Guangzhou 511356

Dear Ms. Santana,

I am enclosing Purchase Order A-53 for the (1)___________ office supplies:

10 boxes of printer paper

5 boxes of #10 envelopes

We would like these (2)____________ delivered no later than Monday afternoon. (3)___________instructions are on the (4)___________purchase order.

As usual, please apply the total of this (5)__________ against our credit line. We We will pay the (6)__________ at the end of the month when you (7)_________

an invoice.

If you have any questions (8)____________ our order, please do not hesitate to contact me.

Sincerely yours,

John Yu

Purchasing Supervisor

Enclosure

5. Put the phrases below in the correct order to form a letter requesting information:

Dear Sir/Madam,

1) which was held last June,

2) and may be interested in retailing them through our outlets in Germany.

3) We saw a large selection of your products at the Frankfurt Fair,

4) Could you send us your latest catalogue and price-list,

5) We are particularly interested in your industrial ware,

6) quoting c.i.f. terms to Hamburg.

7) including overalls, boots, helmets, gloves, and fire-proof jackets.

8) We look forward to hearing from you soon.

9) We can assure you that if your prices and discounts are competitive,

10) Yours faithfully,

11) Chief Buyer

12) we will place regular large orders.

13) T. Hamacher

6. Put the words and in the letter in the correct order, and add punctuation where necessary.

Example

Thank you / of 15 May / yesterday / which we received / for your letter Thank you for your letter of 15 May, which we received yesterday.

_______________________________________________________________

Dietmann Spedition GmbH Kanalstrasse 190 Berlin 31

_________________________________________________________________

The Transport Supervisor 12 November 20..

Mobelhaus AG Reichenbergerstrasse 401 Berlin 61

Dear Mr Behrendt,

Thank you / of 10 November / in which you asked about changes / for your letter / in Europe / of your goods / for the transportation

_____________________________________________________________

all transport, customs, and documentation charges/We are enclosing / for shipments / our tariff list / which includes

___________________________________________________________

safe transport / for manufacturers / as we have a lot of experience in handling products / We can certainly promise

_____________________________________________________________

you / we will be pleased to help / any further enquiries / If you have

__________________________________________________________________

please return / Meanwhile / the enclosed 'Freight Forwarding Instructions Form' / should you decide / for your consignment / to use Dietmann Spedition/ to Switzerland

_____________________________________________________________

Yours sincerely,

J. Dietmann

Enc.