
- •Английский язык
- •2 Курса специальности “Управление персоналом”
- •Which word? income/earnings/revenue
- •Which word? customer/client/clientele/consumer/staff
- •Choosing a job
- •Describing character in action
- •Which word? job/career/position/post/vocation/work
- •Personnel department
- •The career ladder
- •Human Resources Management (hrm)
- •Modals:
- •Staffing
- •Job description
- •20 Bright St.
- •Curriculum vitae (resume)
- •Curriculum Vitae
- •Information Officer, Futuroscope, France
- •Interests
- •Ann Johnson – a confidential report
- •Mr Biggs
- •Miss Grant
- •Texts for additional reading
- •We know that everyone loves to laugh so share some of humor with us and get fun! (From Wikipedia, the free encyclopedia)
- •Библиографический список
Personnel department
Employee Working Payment Promotion and
service conditions /compensation/ Dismissal
Use of English
Ex. I. Match each word or phrase on the left with the correct phrase on the right.
(a) wages |
(1) certificates and exams passed |
(b) skills |
(2) a talk with a company about a possible job |
(c) experience |
(3) the times when you work |
(d) qualifications |
(4) points in your character (politeness, honesty etc.) |
(e) interview |
(5) abilities, things you can do (type, drive etc.) |
(f) hours |
(6) work of the same type you have done before |
(g) personal qualities |
(7) money you get, usually hourly or weekly |
Ex. II. Put each of the words on the left in Exercise 1 above in the correct space in the following conversation.
Valerie: Hello, I'm Valerie Woods. I've come for an (a)_____for a job as a secretary.
Mr Watts: Oh yes, Miss Woods. Please take a seat. Well, have you done office work before? Have you any (b) ___________?
Valerie: Well, I'm afraid I haven't. I've just left college. But I have some (c)_____. Here are my typing and shorthand certificates.
Mr Watts: Good. Have you any other (d) ______? Can you use a computer?
Valerie: No, but I speak French and Spanish.
Mr Watts: Good. Your teachers tell us you're very careful and you get on well with other people, so there's no problem about your (e) _____. In fact you seem very suitable.
Valerie: Thank you. Can I just make sure of one or two points? I believe the (f)_____ are £150 a week. Is that right?
Mr Watts: Yes, that's right. And the (g) ____ are nine to five, Monday to Friday. Well, we'd like to have you, Miss Woods.
Valerie: Thank you very much. I think the job will suit me very well.
Ex. III. Finish each sentence on the left with the correct phrase on the right.
(a) He found |
(1) in his work. |
(b) He was |
(2) an advertisement. |
(c) He applied |
(3) his work very interesting. |
(d) He answered |
(4) at science and mathematics. |
(e) He had |
(5) honest and hard-working. |
(f) He was interested |
(6) to the company for a job. |
(g) He was very good |
(7) a lot of experience. |
Read the text and grasp its main idea.
The career ladder
When Paul left school, he applied for a job in the accounts department of a local engineering company. They gave him a job as a trainee. He didn’t earn very much but they gave him a lot of training, and sent him on training courses.
Paul worked hard at the company and his prospects looked good. After his first year he got a good pay rise, and after two years he was promoted. After six years, he was in charge of the accounts department with five other employees under him.
By the time Paul was 30, however, he decided he wanted a fresh challenge. He was keen to work abroad, so he resigned from his company and started looking for a new job with a bigger company. After a couple of months, he managed to find a job with an international company, which involved a lot of foreign travel. He was very excited about the new job, and at first, he really enjoyed the traveling. But after about six months, Paul started to dislike the constant moving around, and after a year he hated his business trips, he was fed up with living in hotels, and he never really made any friends in the new company. Unfortunately, his work was not satisfactory either and finally he was sacked a year later.
After that, Paul found things much more difficult. He was unemployed for over a year. He had to sell his car and move out of his new house. Things were looking bad and in the end Paul had to accept a part-time job on a fruit and vegetable stall in a market.
To his surprise, Paul loved the market. He made lots of friends and enjoyed working out in the open air. After two years, he took over the stall. Two years later, he opened a second stall, and after ten years, he had fifteen stalls. Last year Paul retired at the age of 55, a very rich man.
Ex. IV. Write a single word synonym for each of the following words/phrases.
given the sack = …
out of work = …
left the company = …
was given a better position in the company = …
future possibilities in a job = …
stopped working for ever = …
workers in a company = …
write an official request for = …
a very junior person in a company = …
be responsible for = …
organized help and advice with learning the job = …
a new exciting situation = …
include = …
take control of = …
work only some of the day or some of the week = …
Ex. V. Rewrite the sentences, using the words in brackets in the correct form. The meaning must stay the same.
I did a training course last week. → Last week I … . (to go)
The boss dismissed him when he heard about the scandal. → The boss … . (to give someone the sack)
She quit her job because of the long hours. → She … .(to resign)
I am now in charge of both departments. → I am now … . (responsible)
In his job he has to travel a lot. → His job … . (to involve)
I was very well paid in my last job. → I … . (to earn)
I’d like to write an official request for this position, but I don’t think I’ll get it. → I’d like to … . (to apply)
They organized a lot of help and advice when he started the job. → They gave him a lot of … . (to train)
My granddad stopped working completely and moved into the country. → My granddad … . (to retire)
She is a hard-working person, so she’ll be given a higher position with more money and responsibilities. → She is a hard-working person, so she’ll be… . (to promote)
Ex. VI. Complete these sentences with a suitable word or phrase.
I don’t want a full-time job. I’d prefer to work … .
She’d like to go on another training … .
I’m bored in my job. I need a fresh … .
He works on a stall in the … .
At the end of this year we should get a good pay … .
She’s got more than a hundred workers under … .
I didn’t know he was the new manager. When did he take … ?
It’s a boring job and the pay is awful. Why did he … ?
They gave him a good pay … .
She worked very hard for the company and was … .
Ex. VII. Fill in the gaps with the suitable word from the box in the correct form.
-
hire resign headhunt promotion appoint staff dismiss recruit employee retire initiative human resources director employ personnel
I phoned to check on my application, but they said they’d already … someone.
This job is so important; I think we need to … someone.
The selection process has lasted three months, but we’re going to … someone next week.
Many people used to work for the same organization until the age at which people … .
Computer programmers wanted. Only those with UNIX experience … .
You can work your way up the career ladder, getting … to jobs that are more senior, with greater responsibilities.
To leave the company you can … .
If you do something wrong, you may be … .
… is all the people working in a company.
Another name for the human resources department is … .
How many … are there in your firm?
... is responsible for contacting newspapers to advertise new jobs.
Before we ... people, we like to put them in job situations to see haw they do the work and fit into corporate culture.
If you decide without asking a manager, you use … .
Ex. VIII. Tony Johansen tells us about his professional life but some of the letters are missing from the key words. Fill in the missing letters. Take care with the correct form of the verb. Make similar sentences about your own professional life story.
I guess my c_r_ _r so far has not been very typical.
My first j_ _ was with Flat Earth Mechanics.
I s_ a _ t_ d with them in 1995.
It was just after I had l_ _t school.
My first job was in the office but I soon m_ v_ _ to the sales department. I knew then that
I was born to be a salesman.
In 2000 I was p_o_o_e_ to the position of sales manager.
But soon after that, the company went through a bad period and most of us were m_ _e r_d_n_a_t.
It took me two weeks to find another job and at the beginning of 2001 I j_i_ _d Round Earth Mechanics.
This was a much more successful company and in 2005 I was a_p_i_t_ _ to the post of national sales manager.
Things have been fine since then although I was almost f_r_ _ once for paying my sales people too much commission.
I have no plans to q_ _t before my r_ _i_ _m_ _t.
If someone o_f_r_ me a better job, I will think about it seriously!
Ex. IX. Have you got a job in a company? If so, answer the questions as quickly as you can. Ask your friend the same questions.
What does your job involve?
Are you responsible for anything or anyone?
Have you had much training from the company?
Have the company sent you on any training courses?
Have you been promoted since you started in the company?
Do you normally get a good pay rise at the end of each year?
How do you feel about your future prospects in the company?
Are you happy in the job or do you feel it is time for a fresh challenge in another company?
Ex. X. Use the word giving in capital at the end of each line to form a word that fits in the space in the same line.
Leaving a job
I recently left my job in an ….. agency ADVERTISMENT
after a disagreement with my boss. She accepted my
….. but warned me that because of the RESIGN
….. situation, I might have to get used to the ECONOMY
idea of being ….. for a while. I thought that she EMPLOY
was trying to make a point, but after I had made over
fifty ….. to other companies, I realized that APPLY
she was right. Although I am a ….. designer, I QUALIFICATIONS
didn’t receive any offers of a job. After that I tried
working from home, but it was not very ….. . Then PROFIT
I became an ….. in a fast-food restaurant, EMPLOY
even though my ….. were extremely low. EARN
I wish I had excepted early ….. from my old job. RETIRE
That is what I disagreed with my boss about!
Ex. XI. Complete the following sentences.
The full name of my company is … .
I have worked at my company for … .
My company specializes in … .
It employs … (how many).
The place I work is …(where).
I am responsible for … .
My department consists of … (number of employees and positions).
I deal mainly with … (persons).
My tasks are to … .
My job is … (interesting, boring, challenging, routine, time-consuming, rewarding, etc).
For my career, English is … (useful, necessary, vital, etc).
Ex. XII. Do the ‘Jobs’ quiz.
What’s the difference between…?
|
LESSON THREE
Ex. I. Practice the pronunciation of the following words and word combinations:
acquisition, maintenance, forecasting, hiring, personnel, motivating, employees, remain, within, effectively, rewarding, employee, through,; benefit, promotion, ensure, capabilities, enhance, ability, contribute, recruit, applications, resumes, interviews, references, candidates, an applicant, factual, purposes, identify, worthy, further, scrutiny, familiarize, interviewers, backgrounds, require, impossible, compare, solve, value, referee, however, verify, responsibilities, appropriate, orientation, feedback, subordinate, eliminate, reward;
human resources management, monetary payments, employee's well-being, employee training, selection process, obtain information, applies for a job, submit an application, work experience, personal history, curriculum vitae, selection technique, candidates' qualifications, structural interviews, personal evaluation, previous job, process of acquainting, performance appraisal, job-related weaknesses, pay raises.
Ex. II. Copy the following terms and memorize their meanings:
attitude - отношение; to apply (for) - обращаться с (письменным) заявлением (к кому-либо), applicant - кандидат, претендент; соискатель, application - заявление; форма заявления; background - данные о личном опыте, образовании, семье и т.д.; feedback - ответная реакция (регулярные отчеты исполнителей о текущей деятельности; информация о результатах определенных действий для внесения поправок в будущие решения); to forecast - прогнозировать; forecast – прогноз; to maintain - поддерживать, защищать, отстаивать (закон, мнение), maintenance - сохранение; содержание; поддержка; to perform - выполнять; делать, совершать, performance – исполнение, выполнение; результаты работы; payment - выплата; оплата; to provide (with) - снабжать; обеспечивать (кого-л. / что-л.); to reward - награждать, вознаграждать; награда, вознаграждение; scrutiny - тщательное рассмотрение, проверка; skill - навык; умение; практический опыт; to submit - представлять на рассмотрение; subordinate - подчинённый. |
A. Read the sentences and translate them into Russian.
We will maintain prices at their current level for another six months.
I was hired by the first company I applied to.
Applicants should send a full resume and application letter to the Human Resources Manager.
Completed projects must be submitted by 10 March.
It is difficult to give an accurate forecast of sales.
The firm offers financial rewards to motivate its employees.
The enterprise has provided jobs for more than 1 000 people.
Many companies delay payment as long as they can.
The job requires skill and an eye for detail.
As soon as they found out I was a doctor their whole attitude changed.
I am pleased to tell you that your application for the post has been successful.
The job would suit somebody with a publishing background.
There was little feedback from our questionnaire.
The core manager-subordinate team is the basic building block of all managerial leadership systems.
We have submitted proposals for a new pay structure to the board of management.
She performs an important role in our organization.
He criticized the recent poor performance of the company.
Careful scrutiny of the company's accounts revealed a whole series of errors.
B. Insert the right words and translate the sentences into Russian. Mind your Grammar!
To be a recipient is normally to put oneself in a s___ position.
We accept p___ by cash, cheque, or credit card.
He’s gone on a course to sharpen his management s___.
It is difficult to give an accurate f___ of sales.
Your website should p___ the information that customers need.
The result is that our overall financial p__ has greatly improved.
His success is the r___ for years of hard work.
The university welcomes a___ from overseas students.
Managers come from a variety of educational b___.
Closer s___ of the document revealed a number of interesting facts.
It is important to provide employees with f___ on their job performance.
I a___ for the post and was asked to attend an interview.
Ex. II. A. Memorize the meanings of the following words:
to acquaint (oneself with) - знакомить с (кем-л.), ознакамливаться с (чем-л.);
capability - возможности, способности;
to concern - затрагивать, касаться, иметь отношение;
to contribute - вносить вклад;
to eliminate - ликвидировать;
to enhance - увеличивать, усиливать;
to familiarize - ознакомить;
to improve - улучшать; совершенствовать;
to obtain - получать; приобретать;
to remain - оставаться, находиться;
a set of - ряд, набор;
to verify - удостоверять, проверять.
B. Read the sentences and translate them into Russian.
The matter doesn’t concern us.
There are a whole set of factors behind the decision.
It's safest to remain a good distance behind, in case the car in front suddenly stops.
It is beyond my capability.
This is an opportunity to enhance the reputation of the company.
He has obtained a reward.
All information contained in this report is confidential and remains the property of the company.
Everyone at the meeting contributed to the discussion.
The company needs to improve performance in all these areas.
Accountants are working to verify the figures.
She had to develop a whole new set of skills when she changed jobs.
You need to acquaint the police with the facts.
The car maker said it will eliminate 74,000 jobs over the next four years.
C. Put questions to the following sentences.
We aim to improve efficiency at all our plants. (Where …?)
Voice recognition capability has been added to the latest version of the software. (What capability…?)
I need to acquaint myself with the new regulations. (What…?)
The company’s operation contributed $300 million to profits last year. (When …?)
The company has eliminated 126 jobs. (How many …?)
He's decided to remain in his present job for the time being. (Where…?)
An increase in the price of drugs has contributed to the rising cost of medical care. (What increase…?)
Employees must familiarize themselves with the health and safety manual. (What manual …?)
I need to verify the figures in my presentation. (Where …?)
The tax changes will concern large corporations rather than small businesses. (What corporations…?)
Ex. IV. Rewrite the following sentences in the Passive Voice.
1. We must maintain consumer confidence in our brand.
2. The bank has provided the company with a three-year loan.
4. You may use group interviews to introduce the company and describe the job.
5. We have hired a new management team.
6. They will appoint key personnel by March.
7. Human resources managers will ask you to fill in an application form and attend an interview.
8. You should send your CV, a letter of application and the names and addresses of two referees to the Director of Personnel Services.
10. The company has advertised its new Internet service on television.
11. You can find a job very quickly by going to private employment agencies.
13. The ship can carry 40 passengers plus cargo.
14. They promoted her to assistant manager of the department.
15. Several companies submitted proposals for the project.
16. You should install software to protect your computer from viruses.
18. Employers must pay all travel expenses for this training course.
19. Where will your company send you next year?
20. All visitors must wear identity badges (= name tags).
21. They will replace рoorly performing management teams.
Ex. V. Match the utterances (1-10) and the infinitive phrases (a-j) to explain the purpose of each interjection.
Model: “Ouch!” is used to show that something hurts you.
1. “Ouch!” 2. “Cheese!”
3. “Hush!” 4. “Shame on you!”
5. “Such a cry-baby, aren’t you?” 6. “Oh, bother!”
7. “Well, I never!” 8. “One more word and I’ll …”
9. “Come! Come!” 10. “Oops!”
a) to show a child that he cries too much.
b) to express that we can hardly believe something.
c) to explain that we didn’t do it on purpose.
d) to show that something hurts you.
e) to make one pull himself together.
f) to show a child that he is ill-mannered.
g) to make one stop making noise.
h) to make a person smile when taking his picture.
i) to express our disappointment or displeasure.
j) to show that we are losing control and are about to do something.
Ex. VI. Change the verb phrases into corresponding noun groups.
Model: to develop employees → employee development
to describe the job; to analyze the job; to apply for a job; to manage personnel; to promote in job; to qualify candidates; to appraise the performance; to plan the activities; to forecast the human resources; to decide on hiring; to perform well; to compensate adequately.
Ex. VII. A. Match the words with their definitions:
1) an application |
a) a written record of your education and employment that you send when you are applying for a job. |
2) an interview |
b) a document with spaces for writing in personal information, used for making a formal request for something. |
3) a reference |
c) a letter written by somebody who is asking to be considered for a job, usually one that has been advertised. |
4) a referee |
d) a letter written by somebody who knows you, giving information about your character and abilities, especially to a new employer. |
5) an application form |
e) a formal meeting at which somebody is asked questions to see if they are suitable for a particular job. |
6) a letter of application (an application letter) |
f) a formal written request for something, such as a job, place at university, or permission to do something. |
7) a curriculum vitae |
g) a person who gives information about your character and ability, usually in a letter, for example when you are applying for a job. |
B. Insert the words from the box in A into the gaps:
1. He has … next week for the manager’s post.
2. He has … next Thursday for a job on the Los Angeles Times.
3. You will be asked to complete … … and attend … .
4. The university welcomes … from overseas students.
5. We receive hundreds of job … each year.
6. We will need … from your former employers.
7. I filled in … … and sent it off.
8. You need to turn your … … into a U.S.-style one.
9. You have to submit your … before the end of the month.
10. Thank you for your … …, which we received yesterday.
11. Would you act as … for me?
12. I’ve put in … for a transfer.
13. Begin your … with your name, address, and phone number.
14. He receive a letter saying that his … had been rejected.
15. It can take a long time for your visa … to be processed.
16. Send your … …, … … and the names and addresses of two … to the Director of Personnel Services.
17. My ex-boss acted as … for me.
18. Remember to take the phone off the hook while you are conducting … .
19. Please give the names of three … .
20. I got a letter asking me to go for … the next day.
Ex. VIII. Match the word combinations in A with their translation in B.
-
A
B
1) planning activities
a) благосостояние работников
2) monetary payment
b) процесс отбора
3) open position
c) кадровое планирование
4) selection process
d) денежная плата
5) employee's well-being
e) открытая вакансия
6) human resources planning
f) плановые мероприятия
7) personal history
g) недостатки, связанные с работой
8) special form
h) личная оценка
9) structural interview
i) личная биография
10) personal evaluation
j) оценка выполненный работы, аттестация
11) previous job responsibilities
k) стандартное собеседование
12) performance appraisal
l) методика отбора
13) job-related weaknesses
m) специальный бланк
14) selection technique
o) обязанности на предыдущем месте работы
Read the text and translate it, using a dictionary if necessary.