
- •Английский язык
- •2 Курса специальности “Управление персоналом”
- •Which word? income/earnings/revenue
- •Which word? customer/client/clientele/consumer/staff
- •Choosing a job
- •Describing character in action
- •Which word? job/career/position/post/vocation/work
- •Personnel department
- •The career ladder
- •Human Resources Management (hrm)
- •Modals:
- •Staffing
- •Job description
- •20 Bright St.
- •Curriculum vitae (resume)
- •Curriculum Vitae
- •Information Officer, Futuroscope, France
- •Interests
- •Ann Johnson – a confidential report
- •Mr Biggs
- •Miss Grant
- •Texts for additional reading
- •We know that everyone loves to laugh so share some of humor with us and get fun! (From Wikipedia, the free encyclopedia)
- •Библиографический список
Curriculum Vitae
Personal Details Address
Melanie Henderson 99 Newlands Park
London
Date of birth SE 30 8UJ
Tel: 0171 25650
Education 1997 - present
Degree in French and Film Studies, University of London
Degree performance to date: 2.1
Specialist subjects: British Cinema, The Narrative Technique
1992-1997
Royal Latin School, Aylesbury
4 A Levels: French (B), German (C), English (B), Film studies (A)
7 GCSEs: French (A), German (A), English (A), History (B),
Art (A), Maths (B), Economics (B)
Work Experience
1999
Information Officer, Futuroscope, France
Responsible for dealing with enquiries in a busy office, responding 2,000 enquiries a week. This demonstrated my ability to retain a professional approach and a sense of humour while working under pressure.
1998
Customer Services Assistant
Provided support for customer enquiries. Dealing with customers' complaints demonstrated my ability to remain calm under pressure. Explaining complex issues simply and clearly helped me to develop my communication skills.
Positions of Responsibility
In my final year at school, I helped organise a careers fair for all final year students.
Skills
Good working knowledge of Microsoft Word and Excel Spreadsheets
Working knowledge of French and Italian
Current clean driving licence
Interests
Travel: I have travelled extensively and independently in Europe.
Music: I play the guitar in a semi-professional band and have done a number of 'gigs' for school and student clubs.
Referees
Hamish Roberts Richard Gayle
(Tutor at University of London) (Customer Services Manager/DAT)
17 Woodland Avenue 31 Pleasant Street
Oxford London
OX11 7GGR SE18 3LSR
Ex. VI. Decide which answer (A, B, C or D) best fits each space.
Ann Johnson – a confidential report
Ann Johnson has worked at this college for three years. She is (1) a … employee, and (2) … on well with other members of the department. We have all found her to be an excellent (3) … . She has always been (4) … for her lessons, and is an extremely (5) … member of staff who is able to work independently. I can always (6) … on her to organize the end of term play, and she has put on some extremely (7) … productions. Her students often tell me how (8) … she is, always ready with a smile, and she has been very (9) … to many of them. In (10) … she is not very talkative and seems rather (11) … at first, and might not show her true (12) … in an interview. Her work is excellent, and she is (13) … to succeed. She is also quite (14) … , and has applied for two other positions as Director of Studies. I think that you can count (15) … Ann to make your school a success, and I recommend her for the post of Director.
-
A
B
C
D
1
conscientious
conscience
conscientiousness
conscious
2
goes
carries
gets
likes
3
colleague
adult
employer
Fellow
4
times
late
hourly
punctual
5
greedy
reliable
stubborn
lazy
6
request
concentrate
take
rely
7
imaginary
imagination
imaginative
Imagined
8
tempered
cheerful
frank
proud
9
kind
aggressive
polite
mean
10
first
times
usual
private
11
but
shy
however
alone
12
person
behavior
character
part
13
used
determined
had
supposed
14
obedient
disappointed
grateful
ambitious
15
on
for
with
to
Ex. VII. A. This outline shows how the character references are constructed:
B. Read, translate and analyze the following character references.
a) Caroline Watts has worked with us for five years and we are sorry to see her go. She has always worked conscientiously and efficiently. She shows imagination; she makes well-balanced decisions, and copes well with new situations. She has a very pleasant personality. We therefore recommend her to you, and wish her well in her future career.
b) Paula Biggs has worked with us for about eight months, and has not made a good impression. She tends to be lazy, and is consistently uncooperative. Her manner is obstinate and can be on occasions rather rude. I regret to say that we cannot in all honestly recommend her for a position with your company.
c) Gillian Ketterton has been with the company for eighteen months now. She is somewhat absent-minded and a little immature, but very good natured and pleasant. She is an imaginative and stimulating member of the team, and her sense of humour has been a great asset.
C. Use these outlines to write character references for the following people.