Dealing with Hecklers

Sonic of us Tear that the audience will heckle us about our topic, our beliefs, or ourselves. Unlike the «foot-in-the-mouth» syndrome when we accidentally offend the audience, in this situation, the audience tries to offend and upset the speaker. Generally, the heckler is trying to call attention to himself by discrediting the speaker.

There are several practical ways to deal with hecklers. First, never lose your temper or give back abuse, regardless of the temptation. This will only encourage the heckler, waste everyone's time, and make you the «bad guy». Instead, deal with the heckler firmly but politely. Acknowledge his opinion, thank him for it with a sincere smile, and go on with your presentation. If appropriate, move physically but in a nonthreatening manner toward your adversary. Sometimes closeness will discourage «show-offs».

Remedies for Hecklers

• Never lose your temper or return abuse

• Deal with hecklers firmly but politely

• Use your stage space wisely

PUTTING IT TOGETHER

We have learned to deal with our speaking anxieties. These fears are normal and occur in both beginner and professional presenters. The important thing is to use the energy generated by your anxieties to add enthusiasm and vigor to your presentation. Being well prepared enables you to pay attention to the audience. This lets you know when to vary your presentation by using attention-getting devices or by changing the pace, volume, or speed of your voice.

5.Speaker's Self-Evaluation Form Оценивание устного выступления

Presenter:

Topic/Speech Type:

Thesis: .

Purpose:

Audience:

Presentation Component	Exc.	Good	Needs Improvement	Comments
Presentation Content:
A. Clear Thesis/Purpose
B. Organization				j
C. Density of Information
D. Relevance to Audience				:
E. Use of Relevant Examples, Details
F. Use of Transitions
G. Coherence and Clarity
H. Use of Appropriateness of Appeals
Attention-Getting / Audience Control Devices
A. Pacing and Timing
B. Verbals
C. Visuals: 1. Quality 2. Use by Speaker
D. Audience Papport Control
E. Eye contact
Voice: 1. Volume 2. Speed of Delivery 3. Tone/Level 4. Accent/Prononciation				■
Gestures/Body Language: 1. Hand Gestures 2. Body Position 3. Posture 4. Use of Stage Space 5. Handling of visuals, objects, etc.
Other Comments

Plan for Improvement: