42 Now compare and contrast the two pictures. What is common and different between them?

43 Work in pairs. Look at these phrases and divide them into things a customer (C) would probably say and things a travel agent (A) would probably say. Then use the phrases and the information in the adverts below. Act out a dialogue between a customer (you) and a travel agent (your partner).

Phrases

• I’d like to book …

• Certainly when would you …?

• I’m afraid that’s not available, but you could …

•I was wondering if …?

• Could you tell me …?

• That’ll cost …

• Can I pay by …?

WRITING

44 This is part of a letter you received from an English penfriend.

Now write a letter (in about 100-120 words), telling your penfriend about

buying a package tour (type? where? when? how much?);
making preparations (get some injections, etc.);
packing suitable clothes and other necessities;

The following words and phrases can be useful to write the letter.

bed and breakfast/ full board
make the reservation
book a single/return ticket
a window/aisle seat
the fare
have injections
arrange someone to look after the house/pets
get a suitcase
travel light/take along

Before writing a letter, decide how your answer will begin and end. Match the sentence halves. Which three sentences can you use at the beginning of a letter? Which three sentences can you use at the end of a letter?

1 Thank you very much … a hearing about your travelling.

2 I hope … b and tell me about the travel arrangement.

3 It was great … c your interesting letter.

4 Write back soon … d to get your letter.

5 I’m looking forward to … e for your letter.

6 I’ve just read … f you’ll write back soon.