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Вариант № 3. (Выполняется студентами, фамилии которых начинаются с букв п – я).

1. Vocabulary and Grammar Exercises.

1.1. (20 x 1 point) Supply the articles where necessary. Write your answers (a, an, the or ‘−’) in the boxes.

      1. We are interested in buying ___(1)___ machines from British companies.

      2. ___(2)___ tools of Blake and Co are of ___(3)___ high quality.

      3. We’ve received ___(4)___ enquiry for ___(5)___ three machines lately.

      4. If you want to get ___(6)___ room you must reserve ___(7)___ accommodation in advance.

      5. The Seller didn’t agree to give us ___(8)___ discount as their goods were in ___(9)___ great demand at that price.

      6. We are interested in buying ___(10)___ compressors for ___(11)___ new shop of ___(12)___ large plant in ___(13)___ Siberia. ___(14)___ shop is already under construction and ___(15)___ customers require ___(16)___ goods urgently, as they must complete ___(17)___ construction of ___(18)___ shop by ___(19)___ end of ___(20)___ year.

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11.

2.

12.

3.

13.

4.

14.

5.

15.

6.

16.

7.

17.

8.

18.

9.

19.

10.

20.

1.2. (20 x 1 point) Supply the prepositions where necessary. Write your answers in the boxes.

            1. She is sitting ___(1)___ the table and speaking ___(2)___ the phone. She is making an appointment ___(3)___ Friday.

            2. The meeting began ___(4)___ 10 o’clock and lasted ___(5)___ 2 hours.

            3. ___(6)___ the other day Rossexport received an enquiry ___(7)___ the motors ___(8)___ Johanson & Sons.

            4. As we have done a lot ___(9)___ business ___(10)___ you we can give ___(11)___ you a small discount. ___(12)___ that case we’d like to have a discount ___(13)___ 7%.

            5. They offered to deliver the pumps ___(14)___ four lots ___(15)___ 12 pumps each ___(16)___ regular intervals ___(17)___ 5 months.

            6. Mr. Black agreed ___(18)___ the delivery terms and ___(19)___ payment ___(20)___ collection.

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11.

2.

12.

3.

13.

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14.

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15.

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16.

7.

17.

8.

18.

9.

19.

10.

20.

1.3. (20 x 2 points) Supply the correct tense-forms. Write your answers in the boxes.

      1. Now you ___(1)___ (to see) Mr. Black in his office. During the day he ___(2)___ (to look through) English newspapers, ___(3)___ (to discuss) business matters. Now he ___(4)___ (to read) a letter. He ___(5)___ (to go) to phone the manager of the company.

      2. The fact ___(6)___ (to be) I ___(7)___ (to send) you our offer last week. In my letter I ___(8)___ (to ask) you to study it and to give us your answer but we ___(9)___ (not to receive) it yet.

      3. Good morning, Mr. Black, glad to see you. I ___(10)___ (not to see) you since we ___(11)___ (to meet) in London.

      4. – You ___(12)___ (to discuss) the terms of delivery yet?

– Not yet. We ___(13)___ (to discuss) them since 10 o’clock and I ___(14)___ (to think) we ___(15)___ (to finish) only in an hour.

      1. Jack ___(16)___ (to arrive) at the theatre at about 7 o’clock. Ten minutes later he ___(17)___ (to sit) in the stalls and ___(18)___ (to watch) the performance.

      2. Rossexport ___(19)___ (to start) shipping the goods nine months after we ___(20)___ (to sign) the contract.

1.

11.

2.

12.

3.

13.

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14.

5.

15.

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16.

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17.

8.

18.

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19.

10.

20.

1.4. (10 x 1 point) Change the following sentences in Direct Speech into Reported Speech. Write your answers in the boxes.

  1. Mr. Black said, “It didn’t take us long to discuss the price.”

  2. The office manager said, “You’ll go on business to London soon.”

  3. Mr. Black said, “You’re staying with us for a week, Mr. Taylor, aren’t you?”

  4. Mr. Black says, “What discount can you give us, Mr. Smith?”

  5. Mr. Black said, “Your prices are very high. We can’t accept them.”

  6. Mr. Black said, “Who are you waiting for, Mr. Brown?”

  7. Mr. Black said, “Have you translated the letter, Nancy?”

  8. Mr. Black says, “Look through the quotation from Dunn & Co, please.”

  9. Mr. Black said, “Don’t send the fax to Smith & Co!”

  10. Mr. Black said, “Do our goods meet your requirements, Mr. Smith?”

1.

2.

3.

4.

5.

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7.

8.

9.

10.

1.5. (10 x 2 points) A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Write your answers (letters A, B, C or D) in the boxes.

  1. The boss doesn’t _________to playing the radio at your desk if the music is low.

  1. mind

  1. refuse

  1. negate

  1. object

  1. Most meetings are not as _________ as this one was.

  1. interested

  1. interestingly

  1. interest

  1. interesting

  1. Please answer the phone _________ it rings.

    1. during

    1. when

    1. because

    1. and

      1. Mr. Kim _________ calls in the auditors.

  1. frequently

  1. yet

  1. timely

  1. already

      1. If you aren't able to finish the letter now, _________ it later.

  1. you could have done

  2. you have done

  1. you can do

  2. you will can do

  1. Read these papers, sign your name on the bottom of each page, and then fax _________ to the lawyer.

  1. her

  1. it

  1. his

  1. them

    1. The person to _________ you submitted your request is no longer in charge of this section.

  1. whom

  1. which

  1. who

  1. where

    1. He is sure he _________ meet us there.

  1. should to

  1. can

  1. have to

  1. will able

    1. The proposal wasn't _________ ours.

  1. as

  1. as complete

  1. complete as

  1. as complete as

    1. The pictures _________ bring him £12,000 a year.

  1. were sold

  2. have sold

  1. he has been sold

  2. he sells

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10

    1. (10 х 2 points) Translate into English.

  1. Джейн – секретарь менеджера. В 10 часов она обычно работает на компьютере. Сейчас она печатает письмо. У нее всегда много работы.

  2. Недавно мы получили от Продавцов много информации о насосах модели 2В, но мало о модели 3В.

  3. Наша компания решила разместить заказ на 100 лифтов. Директор сказал, чтобы мы провели переговоры на этой неделе.

  4. Мы покупаем оборудование у этой фирмы уже полтора года.

  5. – Я позвонил тебе в 3 часа, но тебя не было. Где ты был?

– В это время мы обсуждали предложение английской фирмы на телефонное оборудование.

  1. Наш менеджер сам говорил по телефону с г-ном Кларком и договорился с ним о встрече в пятницу.

  2. Мы поговорим об условиях платежа, после того как обсудим цену.

  3. Спросите г-на Брауна, поедет ли он в аэропорт встречать представителей японской фирмы.

  4. Некоторые товары, которые предлагает фирма, отвечают требованиям заказчиков, но другие – не высокого качества.

  5. – Есть кто-нибудь в офисе?

– Нет. Все ушли домой.

2. Business Communication. Telephoning and Business Letters.

2.1. (7 x 1 points) Choose the best responses. Write your answers in the boxes.

  1. What would you like to drink?

    1. No, thanks.

    2. An orange juice, please.

    3. That's fine.

  1. Here's your coffee.

    1. Please.

    2. Excuse me.

    3. Thanks.

  1. Could I speak to Mr Kahn, please?

    1. Who's calling?

    2. Who are you?

    3. What's your name?

  1. Can I ring you back later?

    1. Yes, ring me.

    2. Yes, please do.

    3. Of course ring, yes.

  1. I'm a bit hungry.

    1. I'm sorry to hear that.

    2. Shall we have lunch?

    3. Shall I open the window?

  1. I'm in computers. What about you?

    1. Oh, I live in London.

    2. Well, I work in Sales.

    3. Oh, I've been here for years.

      1. I'm Mr Jones' secretary. He's the Production Manager.

  1. Ah, that's interesting.

  2. Is that one of your colleagues over there?

  3. Oh, I haven't met him.

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2.2. (8 x 1 point) The following dialogue is in the wrong order. Rearrange it to make a natural flow of conversation.

  1. Scotland. This time of year it's pretty cold.

  2. A bit warmer than back home.

  3. Well, if you do come across, you must visit us.

  4. Oh, so where do you come from?

  5. Yes, that's right. The best time to visit is in the summer.

  6. I can imagine. I've never been but people tell me it's very beautiful.

  7. How do you find the weather here?

  8. Maybe I'll get across next year.

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8

2.3. ( 10 x 1 point) This task refers to the following two e-mails. Put the correct word or phrase in each blank. Choose from the following list. Use each item once only. Write your answers (letters A, B … or J) in the boxes.

  1. I hope

  2. regarding

  3. further assistance

  4. Sincerely

  5. am enclosing

  1. the information

  2. the following

  3. specifically

  4. a customer

  5. let me know

Customer Service Office

Union Bank

135 Main Street

Home, AK 99999

Dear Customer Service:

I received a debit card from your bank last week, and I have some questions __(1)__ its use. __(2)__, I am concerned about liability. If a thief steals my card and makes charges to my account, am I responsible for paying for them, or do I have protection like I have with my credit card? I looked in the booklet Rules for Personal Accounts at Union Bank, but I didn't see __(3)__ there.

I have been __(4)__ at your bank for over 15 years and have always been happy with the service I have received there. __(5)__ you can answer my question satisfactorily.

__(6)__,

Arthur Schmidt

Mr. Arthur Schmidt

1705 Oak Boulevard

Home, AK 99999

Dear Mr. Schmidt:

You recently sent a letter to our office asking about the Union Bank debit card. You wanted to know about liability. Our policy is __(7)__: If you report a lost or stolen card within 48 hours, you are not responsible for any charges made on it. If you report it after 48 hours, you will be responsible for charges up to $50. So you see, the debit card has similar protection to a credit card. The information is actually in the document you mentioned. It appears on page 39. I __(8)__ a photocopy of it for your convenience. Please __(9)__ if I can be of any __(10)__ to you.

Best Wishes,

Elena Ugarte

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6

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8

9

10

2.4. (5 x 2 points) For questions 1-5, you have to choose the option (А, В, С or D) which best matches the information in the letters (task 2.3).

  1. Why did Mr. Schmidt write the letter?

    1. To open a new bank account

    2. To report a stolen credit card

    3. To find out his account balance

    4. To get information about his debit card

  1. How long has Mr. Schmidt been banking at Union Bank?

  1. For 48 hours

  2. For one week

  3. For a little less than 15 years

  4. For more than 15 years

  1. Where can Mr. Schmidt find the information he needs?

  1. On the back of his debit card

  2. In a booklet of bank rules

  3. On his account statement

  4. In his checkbook

  1. What is probably Elena Ugarte's job?

  1. Customer service

representative

  1. Credit card specialist

  2. Loan officer

  3. Teller

  1. What did Ms. Ugarte enclose in the letter?

  1. A new debit card

  2. A copy of a page

  3. A bill for $50

  4. A photograph

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2

3

4

5

3. Reading.

3.1. (8 x 2 points) Read the instructions below. For questions 1-8, you have to choose the option (А, В, С or D) which best matches the information given in the instructions.

Tickets for all shows at the White River Theater may be ordered by calling the box office between 8:30 A.M. and 4:30 P.M. Tuesday through Saturday. Please have the following information ready when you call: the number of tickets you wish to purchase, the time and date of the performance you want to see, and your credit card number. Tickets ordered at least a week in advance of the performance can be mailed to your home. Otherwise, you can pick up your tickets in person at the box office one hour before the performance begins. A 15% discount is available on blocks of tickets for groups of ten or more when orders are made at least two weeks in advance of the performance date. Call the box office for details.

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8

  1. What are the instructions about?

    1. How to use tickets

    2. How to buy tickets

  1. Guess the meaning of the phrase "box office" in these instructions.

    1. a place that sells boxes

    2. a place that sells theater tickets

  1. Guess the meaning of the word "performance" in these instructions.

    1. a show in a theater

    2. quality of work

  1. The phrase "in person" is closest in meaning to

    1. anyone

    2. selfishly

    3. one by one

    4. personally

  1. How can tickets be ordered? Marketing supervisor

    1. By going to the box office

    2. By sending the order by mail

    3. By calling the box office

    4. By calling the credit card company

  1. What information is required for ordering tickets?

    1. A telephone number

    2. A credit card number

    3. A house number

    4. A fax number

  1. When can tickets be picked up?

    1. Before 8:30

    2. Between 8:30 and 4:30

    3. After 4:30

    4. One hour prior to the start of the event

3.2. (18 points) Translate the following text into Russian.

International business, like every field of study, has its own terminology. To assist you in learning the special vocabulary, an important function of every introductory course, a glossary has been included and the most important terms are listed.

As with any new discipline, a number of words are employed whose definitions vary among users. Global, for example, is becoming the most widely accepted term to describe an organization that produces in, markets in, and obtains the factors of production from multiple countries for the purpose of furthering overall enterprise benefits. Yet some people use such terms as transnational, supranational, and multinational for global. Furthermore, multinational may have two distinct meanings, depending on whether the user is describing ownership or the areas of operation. For example, multinational usually describes a firm that operates in more than one country; however, government officials in the developing nations and some international organizations use multinational to indicate a joint venture whose owners (governments or groups of stockholders) come from three or more nations. These same officials call a firm operating in two or more countries a transnational. This adds to the confusion because for years, Europeans have used transnational to describe a company formed by a merger of two firms of approximately the same size that are from different countries. It is not a joint venture.

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