- •Кафедра делового иностранного языка
- •Санкт-Петербург
- •1. Vocabulary and Grammar Exercises.
- •1. 1. (16 X 1 point) Supply the articles where necessary. Write your answers (a, an, the or ‘−’) in the boxes.
- •1.2. (10 X 1 point) Read this magazine article about organising a conference. Choose the correct word to fill each gap, from а, в or с below. Write your answers (letters a, b or c) in the boxes.
- •1.3. (8 X 1 point) Are the following sentences right or wrong? If wrong, correct them.
- •1.4. (4 X 2 points) Read the sentences given here and decide which of the given meanings is the correct one. Write your answers (letters a, b or c) in the boxes.
- •1.5. (8 X 1point) Match each verb on the left with a noun on the right to form common partnerships. Use each word once only. Write your answers (letters a, b … or h) in the boxes.
- •1.6. (8 X 1 point) Complete each sentence with the opposite of the word in brackets. Choose from the following list. Use each word once only.
- •1.7. (8 X 1 point) Choose the correct word for each sentence. Write the words in the boxes.
- •1.8. (9 X 2 points) Complete each sentence with the correct form of 'make' or 'do'. Translate the sentences into Russian.
- •2. Business Communication. Telephoning and Business Letters.
- •2.1. (6 X 2 points) Choose the best responses. Write your answers in the boxes.
- •2.2. (9 X 1point) Complete these two conversations with sentences from the list below. Use each sentence only once. Write your answers (letters a, b … or I) in the boxes. Conversation 1
- •2.4. (15 Points) You have lost your pocket calculator, and you want to order a new one. You need to make a written request to your Supervisor, Ann Ray.
- •3. Reading.
- •3.1. (30 Points) Read the text below about handling complaints. Translate the text into Russian. Handling Complaints
- •3.2. (6 X 3 points) For questions 1-6, you have to chose the option (а, в, с or d) which best matches the information in the text. Give your reasons.
1.6. (8 X 1 point) Complete each sentence with the opposite of the word in brackets. Choose from the following list. Use each word once only.
-
rare
full-time
basic
negative
short
vacant
low
internal
I didn't expect my salary to be as _____ as this! (HIGH)
She has a ____ job as a shorthand typist. (PART-TIME)
We're expecting big savings in the ____ term. (LONG)
We could see he was using very ____ equipment. (SOPHISTICATED)
There was a very _____ reaction to my suggestion. (POSITIVE)
The post went to an ____ candidate. (EXTERNAL)
He has a _____ talent for managing people. (USUAL)
The position has been _____ for several months now. (FILLED)
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1
2
3
4
5
6
7
8
G
B
E
C
D
H
A
F
1.7. (8 X 1 point) Choose the correct word for each sentence. Write the words in the boxes.
Some employees have a long journey/travel to work every day.
The cost of life/living has gone up again.
Please send precise measurements/measures when ordering.
We expect prices to raise/rise by at least five per cent.
We only exchange goods if you produce a receipt/recipe.
I must remember/remind the boss about that meeting this afternoon.
Can you say/tell the difference between these two products?
The company is extremely sensible/sensitive to any criticism.
-
1.
JOURNEY
2.
LIVING
3.
MEASUREMENTS
4.
RISE
5.
RECEIPT
6.
REMIND
7.
TELL
8.
SENSITIVE
1.8. (9 X 2 points) Complete each sentence with the correct form of 'make' or 'do'. Translate the sentences into Russian.
We have MADE a considerable profit on the sale of that land.
Мы получили значительную прибыль с продажи той земли.
I've got all these invoices to make before I can go home.
Мне необходимо выставить все эти счета до того как я смогу пойти домой.
The business was so run down when she took it over that nobody expected her to make such a success of it.
Бизнес был в таком упадке, когда она за него взялась, что никто не ожидал, что она извлечет из него такую выгоду.
Something as simple as changing the size of the lettering on the packet can MAKE all the difference to your sales.
Такая простая вещь, как изменение размера шрифта на упаковке, может решить исход продаж.
Increasing production will make even more demands on machinery which is already breaking down at an alarming rate.
Увеличение производства приведет к предъявлению больших требований к оборудованию, которое уже ломается с настораживающей частотой.
They could DO with some computer paper in the wages office.
Они могли довольствоваться небольшим количеством фальцованной бумаги в отделе оплаты труда.
We've DONE away with the old system of clocking in.
Мы покончили с регистрацией времени прихода на работу и ухода с работы.
A customer has MADE a complaint about one of our salespeople.
Клиент пжаловался на одного из наших продавцов.
In fact, Gravers have DONE us a favour by launching their product first. We can learn from their mistakes.
На самом дела, Грэйверс сделали нам одолжение, первыми запустив в продажу свой товар. Мы можем учиться на их ошибках.