AELA_E1002_SESI_SG

3.1.2 Exercise

Choose the correct responses according to the context of the conversation.

Mei: Hi, do you have any free maps of the city?

Helpdesk Executive: Yes, we do. And we also have a free information booklet.

Mei: Great. Could we have one please?

Helpdesk Executive: Sure, here you go.

Mei: We’re only here for three days. What do you recommend that we see?

Helpdesk Executive: Well, there are a host of places to visit in Dubai such as the Dubai museum, Wafi mall, spice spouk, the Wild Wadi Water park and the Burj Al Arab. You can also go on a desert safari.

Mei: Sounds interesting!! Can you recommend a good tour operator?

Helpdesk Executive: Our hotel has a tie-up with ABC Travels who offer tailor made packages. Here’s their card.

Mei: Great! We’ll check it out. Thank you!

Helpdesk Executive: You are welcome. Hope you have a pleasant stay.

3.1.3 Exercise

Choose the correct responses according to the context of the conversation.

Mei: Can you recommend a good restaurant around here?

Volunteer: Hmm... there aren’t any restaurants around here...

Mei: What about in the city?

Volunteer: There are a lot of good restaurants there. If you go to Sheikh Zayed Road, you’ll see about 10 different restaurants, all of which are highly recommendable.

Mei: Great! How do we get to Sheikh Zayed Road from here?

Volunteer: When you exit the parking lot, turn left on Sheikh Zayed Road. Keep driving for about 10 blocks and you’ll come to Sheikh Zayed Road. Turn right. The restaurant zone is about 5 blocks from there.

Mei: So, we have to go right on Sheikh Zayed Road?

Volunteer: That’s correct. Would you like me to draw you a map?

Mei: No, thanks, I think we’ll be fine. Thank you!

3.2.3 Exercise

Listen to Asif Khan’s interview again and state whether the following sentences are true or false.

1.DSF is a shopper’s paradise. True

2.It was started by Asif Khan. False

3.The visitor turnout has increased over the years. True

4.Celebrations last for one week. True

5.DSF promotes the tourism sector only. True

3.2.4 Exercise

Based on Asif Khan’s interview, answer the following questions.

1.Dubai

2.One Family, One World, One Festival

3.Lexus cars and 150,000 Dirhams in cash.

4.3.5million

5.11.3 per cent

3.3.2 Exercise

Arrange the following phrases from the most positive to the most negative.

b. She loves……

f. She really likes ….. a. She likes…..

e. She’s not keen

c.She doesn’t like

g.She can’t stand

d.She hates

3.3.3 Exercise

Complete the conversation using the given options.

Keya: Do you like this song?

Yusuf: I don’t like it very much. Do you? Keya: Yes, I do. I love it!

Yusuf: What kind of music do you enjoy? Keya: I enjoy listening to soothing music.

Yusuf: So do I. What do you prefer country music or soft rock?

Keya: I prefer country music.

Yusuf: No way! Who’s your favourite singer? Keya: Kenny Rogers.

Yusuf: Mine too!

4 Changing Course

4.1.3 Exercise

Based on Alisia’s interview, state whether the following statements are true or false.

1.Alicia Lee is a chef. True

2.She believed that ordering food was healthy for her kids. False

3.She enrolled at the culinary institute at the age of 25. False

4.She opened her dream restaurant in Spain.

False

5.She attributes her success to hard work. True

4.1.4 Exercise

Listen to Alisia’s interview again and answer these questions.

1.She didn’t like it. She found it boring

2.Mum’s Kitchen

3.The food is healthy and similar to homemade food. It caters to around 750 people for brunch.

4.specially to the kids.

5.One month.

6.Serving quality food for every guest every day.

4.2.2 Exercise

Inthefollowingsentences,highlighttheverbs

in the Past Simple and Past Continuous.

1.I was willing to take the risk.

2.We used to order food.

3.I started spending all my spare time reading about food.

4.I set up the place in one month.

5.Once you’ve been a mother, cooking doesn’t take time.

6.My kids were sleeping.

7.He was very impressed with the food.

8.I was working as a sales manager.

9.He helped me design the place.

10.He presented a business proposition I could not resist.

4.2.3 Exercise

Correct the mistakes in the following sentences.

1.We were sitting at the breakfast table when the phone rang.

2.She met a lot of friendly people while she was working in Spain.

3.While the children were sleeping, their parents were watching TV.

4.He heard a loud noise while he was talking to his friend.

5.The students were eating, when the teacher came in.

4.2.4 Exercise

Fill each blank with the correct form of the given verbs. Use Past Simple or Past Continuous tense.

1. What were you doing when you received the news?

I was talking to my neighbour.

2. How did you react when you heard about the promotion?

I jumped with excitement.

3. How did you learn about the theft?

I received a phone call from the police station.

4. What were you doing when you heard that you had won a lottery?

I was playing with my child.

5. Where were you when you found out that he was missing from school?

I was in my room making presentation for tomorrow’s meeting.

4.3.2 Exercise

Listen to the conversation between Jane and Ria. Identify the type of response given to each question — Type 1: Short phrases, Type 2: Repeating key words, Type 3: Follow-up questions.

Jane: Hi Ria, we just won the match!

Ria: Great! - Type 1

Jane: My dad gifted me an Xbox!

Ria: An Xbox! - Type 2

Jane: And you know what? Pam is moving to Toronto.

Ria: When? - Type 3

Jane: Next week. He just won the lottery! - Type

2

Ria: The lottery!

Jane: And the best thing...I am getting promoted!

Ria: Really? - Type 1

5 A Day at Work

5.1.2 Exercise

Based on the interview, state whether the following sentences are true or false.

a.Sue is the only member of her team.

False

b.Sue’s clients do not ask her to redo designs. False

c.Sue is in charge of quality. True

d.She is never able to get the creative work done. False

e.She needs to ensure that all the creative work has a consistent style. True

5.1.3 Exercise

Based on Sue’s interview, complete the sentences using the correct word. The first letter of the word has been provided for you.

a.Sue is responsible for what her coworkers put out.

b.It is a challenge for her to achieve targets.

c.An art director needs to be able to cope with pressure.

d.Sue has to deal with demanding clients.

e.Sue is in charge of quality.

5.1.5 Exercise

Complete the blanks using words from the given list.

RESPONSIBILITIES OF A PROJECT MANAGER

1.Define project scope, goals and deliverable

2.Develop full-scale project plans

3.Estimate the resources and participants needed to achieve project goals

4.Draft budget proposals

5.Delegate tasks to the team

6.Plan project milestones in advance

7.Track project deliverables

5.1.6 Exercise

Across

2. I Handle the entire sales operations.

6.She is in Charge of project planning.

7.Sue is very busy as she needs to work to tight

Deadlines.

8.Jack is finding it difficult to Deal with his angry clients.

9.Mike Contributes many ideas to the team.

Down

1. Yuan is Responsible for designing the Website.

3.Lee needs to Achieve his targets every quarter.

4.John has been sent for training. He needs to improve his work Skills.

5.We need to Build relationships within an organisation.

6.Tim just resigned. He could not Cope with the pressure.

5.2.2 Exercise

Listen to the presentation and then answer the following questions.

1.The HR Manager

2.5 days

3.1 PM

4.The CEO

5.Organisation’s history, vision and mission

Feeling unwell:

Laura: I can’t go sightseeing today. Steve: What’s wrong?

Laura: I don’t feel very well. I think I have a slight fever.

Steve: Do you want us to cancel today’s plans?

Laura: No, please don’t. You carry on. I’ll go and see a doctor.

Steve: OK then.Take care. Laura: Thanks!

Fixing an appointment with the doctor:

Anita: Dr. Clark’s office. How may I help you?

Laura: I’d like to make an appointment to see the doctor.

Anita: Can I have your name please?

Laura: I am Laura Becker. I’m from Germany.

I am here on a short visit.

Anita: OK. Can you come at 5 in the evening? Laura: Yes, I can. Thanks!

At the doctor’s:

Laura: Hi! I am Laura. I have an appointment for 5 PM.

Anita: Ah yes! Can you please fill this form?

Laura: I am a tourist here.

Anita: No problem! That’s going to be 20 dollars for today’s visit.

Laura: OK. I’ll pay by cash.

Anita: Thank you!

Back in the hotel:

Steve: Ah! Good to see you.Are you feeling better now?

Laura: Yes, I’m much better. Thanks! Steve: Good! We missed you today.

6 Places of Interest

6.1.2 Exercise

Complete the dialogues by using the given phrases.

6.2.2 Exercise

Based on Steve’s interview, state whether the following statements are true or false.

1.There are more sheep than people in New Zealand True

2.It was the first country in the world to be

populated by humans. False

3.Agriculture is a major industry in New Zealand.

True

4.There are lots of snakes in this country. False

5.Steve does not like it in the UK. False

6.2.3 Exercise

Listen to Steve’s interview again and answer these questions.

1.4 million

2.Its geographical uniqueness is that its city Gisborne is the first city in the world to see the sun each morning. It was the last country in the world to be populated by humans. It has a population of just 4 million people. It has a unique wildlife. There are no snakes on the island and there are almost no poisonous or dangerous animals in the wild. Also, there are more flightless bird species here than anywhere else.

3.Agriculture, Manufacturing, Fishing and tourism

4.Wildlife is unique because the ecology evolved in isolation.

5.Compared to Europe, New Zealand is sparsely populated and rich in natural wilderness.

6.2.5 Exercise

Completethesentencesgivenusingoneofthe five underlined words in the advertisement.

1.Eco-tourism is the new mantra to conserve the Environment.

2.John likes to visit different countries and learn about their Culture and traditions.

3.New Zealand is an ideal destination for those who want to observe Wildlife closely.

4.I find it exciting to camp in the forests and explore the Wilderness.

5.She likes to try out the local Cuisine when she visits new places.

6.2.6 Exercise

Complete the following sentences by using the correct words from the given box.

1.Thanks to all the wonderful motorists we met during our last holiday, we ended up Hitchhiking and saving money on travel.

2.Elderly people often go on a Cruise as they can take it easy on the ship.

3.I think Backpacking is the best way to travel as it’s like travelling with your home on your back!

4.I’d love to go Camping but my wife doesn’t like the idea of sleeping in a tent.

5.We did lots of Sightseeing in Auckland and took photographs of all the famous buildings.

6.2.7 Exercise

Identify the type of accommodation from the box based on the description given.

1.A building with rooms that are self sufficient and provide all facilities. Hotel

2.A private residence with some rooms reserved for visitors and also provides meals.

Guest House

3.A place where you can sleep in your own tent.

Campsite

4.A country house which accommodates guests.

Farm House

5.A house or apartment where you can cook your own meals. Self-Catering

Accommodation

6.This accommodation is often mobile.

Caravan

7.Low cost accommodation usually for young people Youth Hostel

8.A private residence which provides a room for the night and a breakfast meal in the morning.

Bed and Breakfast

of working in these places. Listen to the interview. Then, state whether the following sentences are true or false.

1.Jose is currently living in Italy. False

2.Jose thinks that out of all places his experiences in Germany have been the most enriching.

True

3.Germans are late for meetings sometimes.

False

4.Mexicans are the quickest to open upto new people they meet False

5.Jose thinks cakes and pastries in Germany are good. True

7.1.4 Exercise

Listen to the audio again and answer the following questions.

1.6 years

2.Germany

3.Academic credentials

4.Preparing for meetings in advance

5.Grew up eating Mexican food

7.2.1 Exercise

Complete the sentences using the comparative forms of adjectives.

1.Jose has worked Longer in Italy than in Mexico.

2.According to Jose people from Germany are the Most particular about being on time for meetings.

3.Mexicans are the Quickest when it comes to opening up with new people.

4.Breakfast in Mexico is the Heaviest.

5.Jose thinks that cakes in Germany are Better than those in Mexico.

6.He finds Italian cuisine Tastier than food in Germany

7.3.1 Exercise

Complete the sentences using the comparative form of adverbs.

1.People in Italy drive more Carefully than people in Mexico.

2.Mexicans have their evening meals Earlier than Germans.

3.In Mexico, people make friends more Easily

4.Italians tend to talk Loudly when they want to make a point.

7.4.1 Exercise

Correct the mistakes in these sentences:

1.I drive more carefully when I’m in a new city.

2.I don’t cook as well as I want to.

3.I express more effectively when I’m prepared.

4.I get to work faster when I take the car instead of the bus.

5.When I first left home, I used to miss my family terribly.

7.4.2 Exercise

The given text compares two job applicants, Antonio and Verena. Rewrite the sentences using the words that have been provided such that the original meaning is retained.

1.Verena’s social skills are not as good as Antonio’s.

2.Verena is more organized than Antonio.

3.Antonio drives faster than Verena

4.Antonio is not as interested in working abroad.

5.Antonio was not as good as Verena at identifying mistakes..

7.5.1 Exercise

Identify the stress patterns for the following words:

8 Going Global

8.1.3 Exercise

Match the statements with answers in the paragraphs provided.

1.Some others feel that globalisation has helped developing countries like China and India fight poverty. The numbers are significant. While in China the poverty rate has fallen from 60% -16%, in India and Vietnam by 50% and in Uganda by 40%. Economic integration benefitted poor farmers who were able to raise the prices of products. Out of the developing countries, Vietnam and India have become big coffee exporters.

2.The most concerning aspect Gavin says is the climate change that globalisation has brought about. By burning fossil fuels such as oil, coal and gas and clearing forests the amount of carbon dioxide and other greenhouse gases in the atmosphere have increased at an accelerated pace, which is not a good thing. Some environmentally friendly measures will need to be adopted soon.

3.Some others feel that globalisation has helped developing countries like China and India fight poverty. The numbers are significant. While in China the poverty rate has fallen from 60% -16%, in India and Vietnam by 50% and in Uganda by 40%. Economic integration benefitted poor farmers who were able to raise the prices of products. Out of the developing countries, Vietnam and India have become big coffee exporters.

4.A huge downside of globalisation has been the growing unemployment rate in developing countries. Although businesses invest a lot of money in its employees, competitive pressure forces them to move some jobs to developing countries. Most jobs available to job seekers in developing countries are those that pay less. Gavin says he pays a lot of interest on his bank loan. Not just for that but also to gain international work experience, he would like to work in a developing country, perhaps Vietnam.

5.Gavin believes that although globalisation has been a catalyst for advancements, it creates challenges and problems that require significantadjustments.Forinstance,theWorld Bank works with developing countries to help them prepare for global integration. It lends money to developing countries to better their infrastructure. Most multinational companies (MNCs) belonging to developed countries take on these projects and consequently profit. Developing countries benefit too but they also end up with huge debts. Although Gavin is not too interested in politics, he feels that the governments of these countries must cooperate for their countries to gain.

8.1.5 Exercise

Match these words in column I with their definitions in column II.

A - 4

B - 5

C - 2

D - 3

E - 6

F - 8

G - 7

H - 1

8.1.7 Exercise

Complete the following sentences by selecting the correct form of the word provided:

1.To increase employee productivity, companies must focus on Investing money on training.

2.Gavin would like to work for a Developing country like India.

3.The Environmentally friendly grocery store no longer keeps plastic bags.

4.The oil companies are some of the biggest Multinational companies today.

5.Nowadays, banks charge a lot of Interest on home loans.

6.Because I’m not really interested, I don’t really follow Politics.

7.Controlling inflation is one of the most important objectives of the government

Economic policy.

8.Vietnam is the second major Exporter of coffee.

8.2.3 Exercise

Use the following phrases provided to create one formal and one informal email. Take care to put the appropriate sentences in the sections provided.

Formal Email

Starting an email - Hello Mr. Simon

Social opening - I hope this finds you well

Reason for writing - I was wondering if we could meet you on Tuesday at 10 am to discuss the design specifications.

Requesting information - I was wondering if we could meet you on Tuesday at 10 am to discuss the design specifications.

Signing off - I look forward to hearing from you, regards, Jose

Informal Email

Starting an email - Hey Mike

Social opening - How are you doing dude

Reason for writing - I’m just back from a trip to Germany and was hoping to catch up with you at the new club next week.

Requesting information - If you need directions to the place, call me.

Signing off - cheers, Dave

9 What’s Happening Around

9.2.1 Exercise

Complete the following dialogues using the phrases given in the box.

1.A: Oh no! Did you hear this?

B:What happened?

A:An earthquake struck Japan.

B:That’s terrible! Was it very destructive?

2.A: I read an interesting article yesterday.

B:Really! When

A:In the Times magazine. It was very informative.

B:OK. What was it about?

A:About foods that help prevent cancer.

B:That’s interesting! I will also read it.

3.A: Julie, did you see this notice?

B:No, What does it say?

A:We have to work this Saturday.

B:That’s not fair.

A: I know. We need a break.

B: Definitely! We have been working so hard the entire month.

9.3.1 Exercise

In which part of a newspaper would you find these headlines? Match them with the different sections of a newspaper.

1- d

2- g

3- j

4- h

5- i

6- e

7- a

8- c

9- b

10- f

9.4.1 Exercise

Choose the correct adjective to complete the following internal newsletter of your organisation.

The month began with a promising note from the CEO. He promised several interesting projects coming our way. But, the IT project was rather disappointing. It was not challenging enough for our competent team. However, the overall month was satisfactory with the successful completion of the HR infrastructure model for the head office.

9.5.3 Exercise

Listen again and fill in the blanks in the following sentences.

a.The regional readers of the newspaper include people across Europe and South

East Asia.

b.To know more about the cultural events and programmes, check the Community and Culture section of the newspaper.

c.The Media section of the newspaper covers the Entertainment world.

d.Breaking news about global economy would fall under International news.

10 Deciding Who Leads

10.1.2 Exercise

Based on Michelle’s interview that you just heard, select the right words to complete the sentences.

1.Michelle works in New York.

2.She started her career as an Editor.

3.According to Michelle, the most important aspect of running an executive search firm is Networking and establishing strong partnership

4.She likes her work because she Learns something new every day.

5.Michelle says she helps companies Fill gaps.

9.5.2 Exercise

Listen to the interview and decide if the following sentences are true or false.

1.Global News carries only local news. False

2.The newspaper has a section on Finance and Economics. True

3.Global News is a fashion magazine. False

4.The unique selling point of the newspaper is its Travel section. True

10.1.3 Exercise

Listen to the audio again and answer the following questions.

1.London

2.Her parents moved to the United States and that’s where she finished the last few years of education.

3.9 years

4.Michelle read up a lot on Talent Acquisition and Organisational Development and attended training programs and workshops.

10.2.2 Exercise

Categorise the following statements according to the tenses.

A - 3

B - 2

C - 1

D - 3

E - 2

F - 1

10.2.4 Exercise

Based on the passage on Sir Christopher Gent’s experience at Vodafone, complete the following sentences with ‘for’, ‘since’ or ‘ago’.

1.He worked with Vodafone For 18 years.

2.He began his career more than three decades

Ago.

3.He remained the Managing Director of Vodafone Since the time he joined in 1985 until he became the CEO in 1997.

4.Mannesman had acquired Orange a few years

Ago.

5.Since January 2005, Sir Christopher Gent is the Chairman of GlaxoSmithKline.

6.He was the CEO of Vodafone For about six years.

10.2.5 Exercise

Now, that you know when ‘for’, ‘since’ and ‘ago’ are used, correct the following sentences.

1.Maria waited here For two hours.

2.Since the time I’ve come, she’s been talking on the phone.

3.I had gone to London three years Ago

4.Since when are you working here?

10.2.6 Exercise

Form questions for the statements provided.

1.How long has the mobile phone sector been experiencing problems?

2.For how long did he work with NatWest Bank?

3.How long did Christopher Gent work for Vodafone?

4.For how long was he the CEO of Vodafone?

5.In which year did Vodafone buy Mannesman?

6.When did he begin his career?

11 Money-making Ventures

11.1.2 Exercise

Listen to Glen’s interview and answer the following questions.

1.The two most commonly used options for investing money are putting it in the bank to earn interest and investing in the stock market.

2.Glen recommends that you invest in residential or commercial property after thorough research to ensure you profit from the investment.

3.Glen advises that people should not invest in lottery or horse racing as the chances of making money is extremely low.

11.1.3 Exercise

Listen to the audio again and answer the following questions.

1.When buying-to-let property, it is important to analyse the rent amount the property would bring. It is a good idea to invest such that rent