![](/user_photo/2706_HbeT2.jpg)
nsfce
.pdf![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR51x1.jpg)
WRITING |
|
|
|
|
|
|
|
|
|
||||
Report 1 |
|
|
|
|
|
|
|
|
|
|
|
|
|
In Part 2, you |
|
may be asked to write a report |
for a |
|
|
||||||||
|
|
|
|
|
|
||||||||
company or other |
organization |
. |
This will contain |
|
|
||||||||
|
|
a |
|
|
|
|
|
||||||
|
and may include |
|
|
|
|
|
|||||||
factual information |
|
|
|
|
|
||||||||
|
|
|
|
|
|
||||||||
recommendation |
. You will have to supply the |
|
|
|
|||||||||
necessary details |
for the report. |
|
|
|
|
|
|
|
|||||
|
|
|
|
|
|
|
|
|
|
|
|||
A Sample task |
|
|
executive who is moving to your |
||||||||||
Mr Klimt is a Swiss |
|||||||||||||
country with his family and will be working |
for your |
||||||||||||
company for |
a year. You have been asked to look |
a~ |
|||||||||||
|
in |
||||||||||||
possible housing |
|
for him by the |
Personnel Officer |
||||||||||
|
|
||||||||||||
|
|
|
|
|
|
|
|
||||||
|
|
. |
|
|
|
|
|
|
|
|
|
|
|
your company |
|
|
|
|
|
|
|
|
|
|
|
||
Write a report on your findings, recommending |
a |
|
|||||||||||
|
|
|
|||||||||||
suitable home for Mr Klimt and his family. |
|
|
|
|
|
||||||||
B Read this |
answer. |
|
|
|
|
|
|
|
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
C |
Answer these questions about the report. |
|
|
||||||||||||
1 |
Would you describe the |
language as informal or |
|
||||||||||||
|
formal? Which |
words and expressions |
make you |
|
|||||||||||
|
|
|
|
|
|||||||||||
|
think so? |
|
|
|
|
|
|
|
|
|
|
|
report? |
||
2 |
What do you notice about the layout of the |
||||||||||||||
|
|
||||||||||||||
3 |
How much of the detail in |
the report |
has been |
|
|||||||||||
|
supplied by the |
|
writer? |
|
|
would you be able |
to |
||||||||
4 |
Which words and expressions |
||||||||||||||
|
|||||||||||||||
|
use in a similar |
type of report? |
|
|
|
|
|
|
|
||||||
|
|
|
|
|
|
|
|
|
|
|
|||||
D |
Writing task |
|
|
|
|
|
|
|
|
-day |
|
||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|||
An American College is going |
to hold a five |
|
|
||||||||||||
conference in your |
country. You have been asked by |
||||||||||||||
the College Principal to suggest three |
possible hotels |
||||||||||||||
where the conference could be held. |
|
|
|
|
|
|
|||||||||
Write a report |
on what you have found out |
and |
|
||||||||||||
|
|
|
|||||||||||||
recommend |
a suitable hotel. |
|
|
|
|
|
|
|
|
||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
E
Divide
your
report
into
three
parts.
1· Opening
s
f~ctors
you
think
are
relevant,
such
as
|
|
wing: |
|
(eg 4/5 |
star) |
|
|
|
nd standard of the hotel |
||||
..pcation (city centre or out |
of town? near |
the |
||||
|
||||||
|
qifport or near town facilities?) |
|
of |
|
||
. |
.. .. |
. ies (conference rooms? number |
|
|||
|
|
|||||
|
|
lnsavailable? restaurants?) |
|
|
r:.
Qcommendations |
|
... |
hichof the hotels you thought was the |
. |
suitabk and include an appropriate |
ending. |
40 |
• |
UNIT 5
FOCUS FOUR
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR52x1.jpg)
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR53x1.jpg)
~6DOES
HONESTY
ALWAYS
PAY?
SPEAKING |
|
|
|
|
|
|
|
|
|
|
|||||
Talking on your |
own |
|
|
|
|
|
for |
||||||||
Work in pairs |
as Student A and B. Try to speak |
||||||||||||||
|
|
|
|
|
|||||||||||
|
|
|
. |
|
|
|
|
|
|
|
|
|
|
||
about one minute |
|
|
|
|
|
|
|
|
|
in |
|||||
|
|
|
|
|
|
|
|
|
|
||||||
Student A: Describe and compare the situations |
|
||||||||||||||
|
|
||||||||||||||
both pictures. |
Say what you think each |
||||||||||||||
person might |
be going to say. |
|
|
|
|
|
|
|
|||||||
|
|
|
|
|
|
|
|
|
|||||||
Student B: Describe and compare the gestures |
the |
||||||||||||||
|
Say |
||||||||||||||
people are making in both pictures |
. |
|
|||||||||||||
how the people might be feeling |
and why |
||||||||||||||
they might be making these gestures |
. |
||||||||||||||
|
|||||||||||||||
READING |
|
|
|
|
|
|
|
|
|
|
|||||
A Read this |
article quickly, |
ignoring the |
missing |
||||||||||||
|
|
|
|
|
|
|
|||||||||
paragraphs. Then |
read paragraphs A-E and |
|
|
||||||||||||
choose the one that fits each gap in the text |
|||||||||||||||
(1-3). There is one extra paragraph which |
you do |
||||||||||||||
not need. An |
example is given (0). |
|
|
|
|
|
|
|
|||||||
All American |
schoolchildren |
learn that George |
|
|
|||||||||||
Washington, |
the first President of the United |
States, |
|||||||||||||
once said, 'I cannot tell a lie.' |
But what is a lie? |
Is it |
|||||||||||||
|
|
|
|||||||||||||
anything we say which we know is untrue? |
|
|
|
|
|
|
.~E |
|
|
|
---, |
|
|
|
|
|
|
|
|
|
|
|
|
|
||
Professor Jerald |
Jellison, of the |
University of |
|
|
|
|
|
||||||||||||
California, has |
made a scientific |
study of lying. |
|
|
than |
||||||||||||||
|
|
|
|
|
|
|
|||||||||||||
According to his research, women are better liars |
|||||||||||||||||||
|
|
||||||||||||||||||
men. They are |
especially good |
at telling 'white |
lies', |
||||||||||||||||
|
|
|
|
||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|||||||||
such as when a woman at a party tells another |
|
|
|
|
|||||||||||||||
woman that she likes her dress, even though |
she |
|
|
||||||||||||||||
really thinks it is awful. |
|
|
|
|
|
|
|
|
|
|
|
|
|||||||
II |
|
|
|
--c' |
|
|
|
|
|
|
|
|
|
|
|
|
|
||
'---- |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Some psychologists |
believe that |
certain gestures |
give |
||||||||||||||||
|
|
|
|
|
|
|
|
|
|||||||||||
liars away. For |
|
example, they may make sudden, |
|
|
|||||||||||||||
|
|
|
|
|
if they are sitting |
down |
|
|
|||||||||||
unconscious |
movements |
|
|
||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
||||||||
when they tell a lie. |
This suggests that they are |
|
|
|
|||||||||||||||
thinking, 'I wish I weren't here.' |
|
|
|
|
|
|
|
|
|
||||||||||
|
|
|
|
----' |
|
|
|
|
|
|
|
|
|
|
|
|
|
||
11__ |
|
|
|
|
|
|
|
found guilty of |
|||||||||||
In Miami, Florida, a man was recently |
|||||||||||||||||||
murdering his wife. |
He had accused her of having |
an |
|||||||||||||||||
affair with another man. |
When denying this, she had |
||||||||||||||||||
rubbed her nose |
several times. |
He believed this |
was |
||||||||||||||||
|
|
|
|||||||||||||||||
|
|
|
|
|
|
|
|
|
|
||||||||||
proof that she was lying. |
|
|
|
|
|
|
|
|
|
|
|
|
|||||||
gj |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
~L- |
|
|
|
|
---" |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
This is just one small example of how gestures |
can |
||||||||||||||||||
|
|
|
|||||||||||||||||
deceive people, |
|
often with tragic |
consequences. |
|
|
||||||||||||||
|
|
|
|
|
|
|
|
|
|||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
42 |
• |
UNIT
6
FOCUS
ONE
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR54x1.jpg)
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR55x1.jpg)
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR56x1.jpg)
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR57x1.jpg)
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR58x1.jpg)
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR59x1.jpg)
WRITING |
|
|
|
|
|
|
||
Transactional |
letter 2 |
|
|
|
|
|
||
|
|
|
|
|
|
|
||
The transactional letter in Part |
1 of Paper 2 is either |
|||||||
informal (see Unit 2) or formal. |
Decide which style is |
|||||||
more appropriate by thinking about the purpose of the |
||||||||
letter and who you are writing |
to. |
|
|
|
||||
|
|
|
|
|
||||
A Sample task |
|
|
|
and write a letter |
of |
|||
Read the following |
information |
|||||||
|
||||||||
|
|
|
|
|||||
complaint to the Manager of the Multiplex Cinema |
||||||||
Centre, explaining |
why you are not satisfied |
and |
|
|||||
|
|
|||||||
saying what you think they should |
do. |
|
|
|||||
|
|
|
BRead this sample answer. Choose the best option from the words in italics.
Dear Sir/Manager |
|
complain about/This is |
|
about |
your |
||||||||||||
I am writing to |
|
||||||||||||||||
|
is |
|
|||||||||||||||
advertisement |
for the Multiplex Cinema, which |
|
|||||||||||||||
|
|
|
|||||||||||||||
misleading in a number |
of ways. |
|
|
|
|
|
advert |
||||||||||
Firstly, you state in the advertisement/your |
|||||||||||||||||
that seats cost |
£3.00. But you |
know/However, |
when I |
||||||||||||||
|
|
|
|
|
|||||||||||||
went to the cinema, the only seats that were available |
|||||||||||||||||
cost £10 each. I feel/reckon that it should have been |
|
||||||||||||||||
made clear that only a limited number of seats |
|
cost |
. |
||||||||||||||
£3 and that the others are far/loads more expensive |
|||||||||||||||||
|
|||||||||||||||||
'Secondly/And |
then you say that there is free |
car |
|
||||||||||||||
|
box |
||||||||||||||||
|
when I asked about this at the |
||||||||||||||||
parking. However, |
|||||||||||||||||
|
|
||||||||||||||||
office I was told that the free car park was |
|
twenty |
|
||||||||||||||
minutes' walk away. There |
is a £10 charge |
for using |
|||||||||||||||
|
|
|
|
|
|
||||||||||||
the car park next to |
the cinema, but your |
|
|
|
|
|
|
|
|||||||||
advertisement |
does |
not make this clear at all. |
|
|
|
|
|
||||||||||
So all in all/Under the circumstances, |
I feel |
|
|
|
|||||||||||||
justified in asking for a refund. I would |
therefore be |
|
|||||||||||||||
grateful if you could refund the extra £14 I had t? |
|
|
|||||||||||||||
spend on the tickets and the |
£10 charge for parking. |
I |
|||||||||||||||
am enclosing/Here |
are the receipts |
for these. |
|
|
you. |
||||||||||||
|
|
|
|
|
|
||||||||||||
I look forward to hearing/Hope to hear from |
|||||||||||||||||
|
|
|
|||||||||||||||
Yours faithfully/sincerely |
|
|
|
|
|
|
|
|
|
||||||||
DD Jones |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
C |
Look again at the task and the sample letter. |
|
|
|
|||||||||||||||
|
Answer these questions with |
yes or no. |
|
|
|
|
|
||||||||||||
|
|
|
|
|
|
|
|
|
|
||||||||||
Has the writer of the letter ... |
|
|
|
|
|
|
|
|
|
|
|
||||||||
1 |
written to |
the |
Manager? |
|
|
|
|
|
|
|
|
|
|
|
|||||
2 |
chosen a formal |
style? |
|
|
|
in |
the writer's |
|
|||||||||||
3 |
covered all the |
points mentioned |
|
||||||||||||||||
|
|
|
|
|
|
|
|
||||||||||||
|
notes? |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
4 |
mentioned the five films in the advertisement? |
|
|||||||||||||||||
5 |
explained |
clearly what the complaint |
is about? |
|
|
||||||||||||||
|
should |
|
|||||||||||||||||
a course of action the manager |
|
||||||||||||||||||
6 |
suggested |
|
|||||||||||||||||
|
|
|
|
|
|||||||||||||||
|
take? |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
7 |
been offensive? |
|
|
|
|
|
|
|
|
|
|
|
|
|
|||||
Where you have answered no, think about why the |
|||||||||||||||||||
writer has chosen |
not to do this. |
|
|
|
|
|
|
|
|
||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|||||||
D |
Writing task |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|||
You have recently been on a short holiday organized |
|||||||||||||||||||
by a local company, |
but you were not happy with |
|
|
||||||||||||||||
some of the things that happened. Read the |
|
|
|
|
|
||||||||||||||
information |
from Comfy Cottages and your notes. |
|
|||||||||||||||||
Then write a letter |
of complaint |
to the manager |
of the |
||||||||||||||||
|
|
|
|||||||||||||||||
|
|
|
|
|
|
|
|
|
|||||||||||
company. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
|
|
|
|
|
|
|
HofidalJ. dates: |
Fri Feb |
13 - Sun Feb |
15 |
|||||||||
|
|
|
|
|
|
|
|
|
|
|
|
.Tree Cottage |
|
|
|||||
|
|
|
|
|
|
|
Accommodation:/(o((IJ |
|
|
|
|
|
|
|
|||||
|
|
|
|
|
f!7Jlfy> Cottqges |
|
|
|
|
|
|||||||||
|
|
|
|
|
yvehave been specializingin short break |
10 |
|
||||||||||||
|
|
|
|
|
holidays in countrysicJec(jttage~forover |
|
|||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
|
|
|
|
|
years. Wehave anexcdlent range offirstclass |
||||||||||||||
|
|
|
|
|
cottages tochoose from. Our cottages |
combine |
|||||||||||||
|
|
|
|
|
traditional charm withevery modern |
facility. |
|||||||||||||
|
T~~tible,.",es$. |
|
|
|
|
|
|
||||||||||||
|
|
|
YOUr cottage willbe cleaned prior toyour |
|
|
||||||||||||||
|
|
|
|
|
arrival. You willreceive aWelcome |
Pack with |
|||||||||||||
|
|
!iJfew essentialgroceri~~and |
|
|
|
|
|
|
|||||||||||
|
HQ4c.>.< |
.. ~fee()t: |
|
|
|
|
|
|
|
|
|
a bottle ofwine, |
|||||||
|
|
alo.ngwithanlnformation |
Pack telling you |
all |
|||||||||||||||
|
|
|
|
|
|||||||||||||||
|
|
|
|
|
|
||||||||||||||
|
mifk~~~q'lJ'" |
|
avoutthelocal area. |
|
|
|
|
|
|
|
|
|
|||||||
|
aU $~~P'$~~'!t! |
|
|
|
|
|
|
|
|
|
|
||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
. |
If |
||||
|
|
|
|
|
Weprideourselves |
ono.ur/evel ofservice |
let |
||||||||||||
|
Y~s!Refu~tt· |
|
|
there isanything |
you~teunhappy |
about, |
|||||||||||||
|
|
|
|
|
|
|
|
|
|||||||||||
|
£J()()] |
'.i |
|
|
'~s |
know. Ifyouare delighted, please tell your |
|||||||||||||
|
fr~J!ci.lee~~.t1~ |
.. |
friends. |
|
|
|
|
|
|
|
|
|
|
|
|||||
|
sQmeuJhereetseJ |
|
|
|
|
|
|
|
|
|
|
|
|||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
ERead through these notes before you write your answer.
1 |
Opening: |
remember you are writing to the |
|
|||||||
|
manager. |
|
1: explain why you are writing and giv |
|||||||
2 |
Paragraph |
|||||||||
|
|
you stayed and |
when. |
|
||||||
|
details of where |
|
||||||||
|
|
|
|
|||||||
3 |
Paragraph |
2: describe the problems you had with, |
||||||||
|
the facilities. |
|
|
|
|
|
you |
|||
4 |
Paragraph |
3: describe what other problems |
||||||||
|
||||||||||
|
|
|
|
|
|
|
||||
|
had. |
|
4: suggest a course |
of action. |
|
|||||
5 |
Paragraph |
|
||||||||
|
|
way. |
|
|||||||
|
the letter in a suitable |
|
||||||||
6 |
Ending: finish |
|
||||||||
|
|
|||||||||
|
|
|
|
|
|
48 |
• |
UNIT 6 |
FOCUS
FOUR
![](/html/2706/206/html_0_xIorm7Ne.zsEM/htmlconvd-vVPIcR60x1.jpg)