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I. Reading Exercises:

Exercise 1. Read and memorize using a dictionary:

cohesiveness, compliance with, mutual acceptance, delusion, disillusion, interpersonal influence, envision, mistrust, loyalty, destructive, conformity, minority, obstacle

Exercise 2. Answer the questions:

1) What obstacles are groups faced with?

2) What is compliance with role expectations and norms rewarded with?

3) Why is trust a key ingredient of effective group action?

4) Why are norms enforced?

Exercise 3. Match the left part with the right:

1. Mature groups that are characterized by

a) whereas norms are more general standards for conduct in a given social setting.

2 When work group members trust one another

b) because they tend to get stalled in an early stage of group development.

3. Roles are social expectations for behavior in a specific position

c) there will be a more active exchange of information, more interpersonal influence.

4. Committees have a widespread reputation for inefficiency and ineffectiveness

d) mutual acceptance, encourage­ment of minority opinion, and minimal emotional conflict.

Exercise 4. Open brackets choosing the right words:

Compliance with role expectations and norms is (stalled/rewarded) with social reinforcement; non-compliance is (punished/accepted) by criticism, ridicule, and ostracism.

THE SPEAKING MODULE

II. Speaking Exercises:

Exercise 1. Describe mature groups, trust, ostracism, norms, disillusion

using the suggested words and expressions as in example:

Mature groups

Emotional conflict, developmental process, encouragement, identifiable, opinion, are characterized by.

example:

Mature groups that are characterized by mutual acceptance, encourage­ment of minority opinion, and minimal emotional conflict are the product of a developmental process with identifiable stages.

ostracism

informal, punishment, power, rejection, derive, threat, individual, present

trust

information, influence, effective, one another, interpersonal, a key ingredient

norms

setting, survive, enhance, identity, enforced, self-images, clarify, standards

disillusion

wears off, disenchantment, how, turning out, goodwill, growing, things, unlimited,

Exercise 2. Ask questions to the given answers:

1) Question: ___________________________________________ ?

Answer: Committees have a widespread reputation for inefficiency and ineffectiveness because they tend to get stalled in an early stage of group development.

2) Question: ___________________________________________ ?

Answer: Groups are faced with the obstacle of uncertainty over interpersonal relations during the last three stages .

3) Question: ___________________________________________ ?

Answer: Managers who prefer either/or thinking, rely solely on hard

data, and envision the world as basically an unsafe place foster a climate of mistrust.

THE WRITING MODULE