- •Полтава 2010 передмова
- •Contents
- •4. Look at the underlined phrases in the calls in Exercise 3 and guess their meaning. Check with your teacher or a dictionary.
- •5. Work in pairs. Read the phone calls in Exercise 3 aloud (Student a – you are angry and in a bad mood, Student b – you are friendly and cheerful). Take turns to be a and b.
- •Vocabulary
- •7. Complete the table with appropriate phrases in Exercise 3.
- •9. Complete the sentences using the verbs from the box below. Use each verb once only.
- •I’ll get the information you want. Do you mind …………. On?
- •11. Practise this conversation in pairs. Take turns to play each role. Use the diagram and 5-8 useful phrases to help you. Take turns to be a and b.
- •2. Say your own mobile / home number in English.
- •3. Read these two calls. Then complete the notes.
- •4. Look at the underlined phrases in the phone calls in Exercise 3 and guess their meaning. Check with your teacher or a dictionary.
- •Vocabulary
- •7. Look at the phrases from the two phone calls. Does the person answering the call (a) or the person making the call (b) say them? Write a or b in the boxes.
- •8. Put the phrases of the dialogue in the correct order.
- •10. Practise these conversations in pairs. Use the diagrams and useful phrases to help you. Take turns to play each role.
- •1. Spell the following words.
- •2. Spell your name and surname.
- •3. Read these two calls. Then complete the notes.
- •4. Look at the underlined phrases in the phone calls in Exercise 3 and guess their meaning. Check with your teacher or a dictionary.
- •5. Work in pairs. Read the phone calls in Exercise 3 aloud (Student a – you are a foreigner and aren’t very good at English, Student b – you are very upset). Take turns to be a and b.
- •Vocabulary
- •7. Do these pairs of sentences mean the same thing or something different? Write (s) same or (d) different.
- •8. Complete sentences 1-10 with these pairs of verbs. Don’t forget to put the verbs into the correct form!
- •9. Complete these two calls with sentences (a-I) from the list below. Use each sentence once only.
- •11. Practise this conversation in pairs. Use the diagram and useful phrases to help you. Take turns to play each role.
- •3. Read the phone call. Then complete Michelle’s meeting planner.
- •4. Look at the underlined phrases in the phone call in Exercise 3 and guess their meaning. Check with your teacher or a dictionary.
- •9. Look at these extracts from three conversations. Put the lines in the correct order. The first line is done for you.
- •3. Read this call. Then complete the table.
- •4. Look at the underlined phrases in the phone call in Exercise 3 and guess their meaning. Check with your teacher or a dictionary.
- •9. Match the beginnings of the following sentences (1-10) with their endings (a-j).
- •10. Work in pairs. Practise making hotel reservations. Use the diagram and 5-7 useful phrases to help you. Take turns to be a and b.
- •4. Look at the underlined phrases in the calls in Exercise 3 and guess their meaning. Check with your teacher or a dictionary.
- •5. Work in pairs. Read the phone calls in Exercise 3 aloud (Student a – you are in a very high spirits, Student b – you are a little bit disappointed). Take turns to be a and b.
- •Vocabulary
- •7. Add phrases a-j to the flow chart for leaving a message.
- •8. Number these sentences from the message in the correct order. Use the flow chart in Exercise 7 to help you.
- •I won’t be in this afternoon but you can normally reach me …….
- •Vocabulary Part1
- •References
References
Мердок-Стерн Серена. Общение на английском: телефон, факс, E-mail, деловая переписка: учеб. пособие / Серена Мердок-Стерн; пер. с фр. И. И. Максименко. – М.: Астрель: АСТ, 2005. – 142 с.
BBC learning English: Telephone. – Режим доступу: http://www.bbc.co.uk/worldservice/learningenglish/business/talkingbusiness/unit1telephone/1connecting.shtml
Comfort J. Effective Telephoning / Jeremy Comfort. – OUP, 1997. – 110 p.
Garside B., Garside T. Essential Telephoning in English. Student’s book / Barbara Garside, Tony Garside. – CUP, 2002. – 112 p.
Hough D. A. Telephone Skills / David A. Hough. – Oxford: Heinemann, 1993. – 80 p.
Hughes J. Telephone English / John Hughes. – NY: Macmillan, 2006. – 96 p.
Naterop B. J., Revell R. Telephoning in English / B. Jean Naterop, Rod Revell. – CUP, 2005. – 128 p.
Wood N. Business and commerce. Workshop / Neil Wood. – OUP, 2003. – 40 p.